We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent customer service, great experience for Maui stays” 5 of 5 stars
Review of Spa Grande

Spa Grande
3850 Wailea Alanui Dr, Grand Wailea Resort & Spa, Waldorf Astoria, Wailea, Maui, HI 96753
808-875-1234 x4949
Website
Improve this listing
Book ahead on Expedia
Book Now
Ranked #1 of 8 Spas & Wellness in Wailea
Certificate of Excellence 2014
More attraction details
Attraction details
Owner description: Spa Grande is located at the Grand Wailea Waldorf Astoria. Spa Grande’s unique theme of ‘East meets West over the Shores of Hawaii’ pampers guests and indulges your senses in an enriching journey to restore harmony to your body & soul. Ensure you arrive at least an hour before your treatment to enjoy the wonders of the world renown Terme hydrotherapy circuit and complimentary full body petit honey & mango exfoliation.
California
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
“Excellent customer service, great experience for Maui stays”
5 of 5 stars Reviewed May 31, 2013

Came here with my husband to celebrate our honeymoon with a spa day and couples massage. We were very well taken care of by the staff and management and given the royal treatment while we were here.

The hour you spend in the spa with the roman tubs and baths was incredible a preps you for a great service. The massage therapist were incredible with their touch and take direction very well. We were sincerely pleased with how everything was executed and how attentive the staff was during our time in the spa.

Highly recommend as a to-do for couples on vacation, honeymooners, brides to be. Most relaxing time in our week on the island.

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaGrandeKristineTai, Manager at Spa Grande, responded to this review, June 7, 2013
Aloha doclovesorganix,

Mahalo nui loa for celebrating your honeymoon with the Spa Grande ohana! We are so pleased to hear that our team was able to pamper you and your husband for this very special occasion. It's great to know that you enjoyed everything, from your time in our terme baths to your massage with our wonderful therapists.

We hope to be a part of your anniversary celebrations in the future! Mahalo for choosing Spa Grande as your destination for relaxation.

With Warmest Aloha,
Kristine Tai, on behalf of Spa Grande
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

301 reviews from our community

Visitor rating
    217
    46
    24
    10
    4
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Los Gatos, California
Top Contributor
97 reviews 97 reviews
7 attraction reviews
Reviews in 50 cities Reviews in 50 cities
48 helpful votes 48 helpful votes
“We will never forget our experience here”
5 of 5 stars Reviewed May 26, 2013

My husband and I had an outstanding experience here.

The prices seem high at first, but once you are done with your treatments, it all seems quite reasonable.

We purchased the romantic interlude package. This included an hour in our respective terme salt baths, hot tub, sauna, area. You get a full body exfoliation before you enter the salt baths which is an interesting experience.

We then met each on the lanai where you have an amazing view of the hotel pools and the ocean. We then went into our rooms and got another full body scrub with sugar, and then were wrapped in a cocoon and had a foot and scalp massage. We then were able to share a tub to bathe ourselves off. Its really romantic, but it was also very hot so we hurried up and went back out to the lanai for some cool breeze and the view.

We were then brought into another room and received amazing massages.

The experience was something we will never forget.

Our therapists were Helene and Barbara. We totally loved them. They were sweet and professional and just did an outstanding job taking care of us. We will not forget this special experience.

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaGrandeKristineTai, Manager at Spa Grande, responded to this review, May 30, 2013
Aloha sttcarrie,

Mahalo for your wonderfully detailed review about your Romantic Interlude at Spa Grande. We were pleased to learn that your experience was outstanding and that you and your husband enjoyed yourself from start to finish.

Thank you, especially, for providing the names of the therapists who provided the amazing massages and ensured your outstanding experience! We always welcome the opportunity to recognize our team members and have shared your feedback with them. I know they will be thrilled to learn that they contributed to your special visit to Spa Grande.

We hope to see you again in the near future!

With Warmest Aloha,
Kristine Tai, on behalf of Spa Grande
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“A spa day to remember”
5 of 5 stars Reviewed May 24, 2013

I have always been reluctant to got to the spa with friends or by myself. This time however I decieded to treat myself while daddy bonded with his little princesses. I made the appointment the day befor and grabbed a cup of tea from starbucks next door before arriving an hour earlier for my massage. After checking in, i changed into my swimsuit and explored while i waited for my whole body exfoilation. Then it was off to the salt baths, i tried all 5 of them and truely loved, the different aromas. I got a great massage from the waterfalls. The massage was well worth it. looking forward to going back again.

Visited July 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaGrandeKristineTai, Manager at Spa Grande, responded to this review, May 27, 2013
Aloha Vivaciouslife,

Mahalo for your review about your July 2012 visit to Spa Grande. We’re so glad to hear that you took the time to visit us, despite your initial reluctance. It is wonderful to know that you enjoyed yourself in both our Termé Hydrotherapy Circuit and during your massage. We look forward to pampering you again when you return!

With Warmest Aloha,
Kristine Tai, on behalf of Spa Grande
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Awesome spa. Hana Hou deal is the way to go.”
5 of 5 stars Reviewed May 21, 2013

$318 for the month of May, 2 people, each with 1 hour baths, 50 minute massage, body scrub, and $25 each for Bistro Molokini.

Makes for an awesome day.

The baths are awesome. I loved each one and also the Japanese bath section. Did the ice baths also!

Would totally do again. I just wish that you could do a couples bath also in a private suite. Maybe I'll see if we can add that next time.

Visited May 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaGrandeKristineTai, Manager at Spa Grande, responded to this review, May 27, 2013
Aloha HipsterMike,

It’s great to hear that you enjoyed the Hana Hou promotion at Spa Grande. Mahalo for visiting us and making it an awesome day!

We were thrilled to learn that you were able to relax in our Termé Hydrotherapy Circuit and especially loved the Eastern corner with our Japanese Furo baths. We do have couples’ packages which include a luxurious private bath that you can book for your next visit. We invite you to contact us at 808.875.1234, extension 4949 when you are ready to partake in your next relaxation journey.

Mahalo for your time and for your feedback! We hope to pamper you again in the very near future.

With Warmest Aloha,
Kristine Tai, on behalf of Spa Grande
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leominster, MA
Senior Contributor
32 reviews 32 reviews
4 attraction reviews
Reviews in 12 cities Reviews in 12 cities
42 helpful votes 42 helpful votes
“Best Spa in Maui”
5 of 5 stars Reviewed May 19, 2013

we try to visit this beautiful spa every time we stay in Maui. You can spens hours in their 5 salt baths- each different, each named after an island. There are steam rooms, 3 types of jacuzzi tubs, and a waterfall-like tub that pours water from 20 feet high on your neck and back. All spa services I think come with this ritualistic exfoliation, and the massages are always great. Their relaxation room is also nice. My wife also loves the spa experience here.

Visited March 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpaGrandeKristineTai, Manager at Spa Grande, responded to this review, May 27, 2013
Aloha ejfmaf,

Mahalo nui loa for your wonderful words about your visit to Spa Grande. Our team was so happy to learn that you are such a big fan and that you try to visit us every time you are on the beautiful island of Maui. Your knowledge of our services proves right as well – we do offer one hour complimentary in our Terme Hydrotherapy Circuit with the purchase of any full spa service. This is truly a wonderful way to unwind and relax prior to your massage.

We hope to see you and your wife again on your next visit. A Hui Hou!

With Warmest Aloha,
Kristine Tai, on behalf of Spa Grande
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Spa Grande? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Spa Grande, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.