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Maui Prince Hotel: Traveler Reviews


Maui Prince Hotel
5400 Makena Alanui, Makena, Wailea, Maui, HI 96753
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Traveler Reviews

82% Recommend
4.0 of 5 stars 455 reviews
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Peaceful, Wonderful

Maui Prince Hotel

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4 of 5 stars
dundeenatal 6 contributions
South Africa
Jan 20, 2006
10/12 found this review helpful

Very peaceful hotel with wonderful garden and cute Koi that come up to you knowing they will be fed. The stroll to the beach is easy the staff is very helpful.

Those big brown doors are shutters in case of a storm and I find them to be very attractive (Key Largo-ey).

Our room was fresh, attractive and quiet. The view was partial ocean and was a delightful place to stay.

The pool is quiet not having a bunch of screaming, jumping kid, etc. All in all a very nice vacation because after all, vacations are what you make them to be and if you simply ask respectfully, the staff will help you resolve any issues.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2006
  • Member since January 20, 2006
  • I recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst hotel Ever.

Maui Prince Hotel

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1 of 5 stars
A TripAdvisor Member
LA
Jan 18, 2006
13/25 found this review helpful

The 'Beach View' rooms are not beach View. The Management is friendly but does absolutely nothing about addressing issues. They have a check in scam - most flights arrive in the mornign, and although they have many vacant rooms, they insist that you wait by the pool and possibly have lunch to pass the time. The restaurant is very sub standard. The rooms are smelly. The furniture is clean but 60's inspired (and I use the term inspired loosly). The Pool tiles were cracked. The only plus was the beach staff who were very polite and helpful. I would not return and do not recommend this overated, overpriced, poorly run excuse for a hotel.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2004
  • Member since January 18, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I thought it was pretty good

Maui Prince Hotel

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4 of 5 stars
Sashasmommy 89 contributions
Colorado Springs, CO
Jan 14, 2006
7/11 found this review helpful

I thought the hotel was pretty nice... I don't remember a whole lot about the rooms, but I don't remember being offended by anything. Except we had major trouble getting the key to work in the door and finally someone had to spray inside the lock with something, and so everytime we used our key it was covered with black yuk that we had to wipe off.

The ground are pretty nice, I liked the Japanese Garden and the koi were too cool. The beach outside the hotel was great for snorkeling. I didn't go out very far, so didn't see alot of interesting coral, but saw several different kinds of fish including the 2 types of trigger fish which are real pretty, convict tang, and a sea snake. And a turtle!

We did think that the location was pretty far out of the way from other things, though. Seemed like we did a lot of driving to go see everything and at the end of a long day, we were like "Are we there yet?!?!"

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2004
  • Member since November 20, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Wonderful time

Maui Prince Hotel

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4 of 5 stars
A TripAdvisor Member
Virginia
Jan 10, 2006
5/6 found this review helpful

I think this hotel was wonderful. The rooms were clean and very big! We had 2 connecting rooms, which allowed us to stay close with family. We enjoyed overlooking the luau--free show each night one was held! The pool is small, but unless you plan on swimming laps, who cares? We could get a chair every time we went (same with the beach) and there weren't a lot of screaming kids running around. The employees were very helpful and nice. If you want the Four Seasons, go to the Four Seasons. If you want a nice, quiet, beautiful Hawaiian hotel where you can relax, and still reach anywhere you want on the island, go here!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Shocked to see positive reviews

Maui Prince Hotel

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1 of 5 stars
hello_frankie 16 contributions
Chicago, Illinois
Jan 10, 2006
107/124 found this review helpful

This has to be one of, if not the, worst places I've ever stayed--considering the price--and certainly the weirdest.

We only stayed here one night. We were previously at the nearby Marriott for 8 days and were able to extend our trip by one night, so we went through Priceline again. When "Maui Prince" came up on Priceline, I cried tears of both laughter and horror because we'd been to the Prince a few days prior for brunch and wondered why--at similar prices to other, nicer resorts--anyone would stay there. The old brown room doors face the lobby and look like a prison. No windows on that side. Although it's open air, the property still manages to be stinky and as another reviewer wrote, smell of mildew.

We walked into our nonsmoking room which smelled of years of smoking through a rickety, banged up wooden door. The bedspread looked like a small animal got a hold of it and gnawed for a few hours. The bed was very uncomfortable, and the room was spacious in a creepy way. The TV remote is connected to the tv, so a wire dangles in front of it while viewing. No, I don't go to a resort to watch a tv, but something so outmoded should not be in a room that's over $39.99/night.

We were in the room about 20 min. when someone walked in, unanounced/no knocking, and shouted "ALOHAAAAA" and offered us snacks. Very random and strange, I found it amusing but would not have had I been asleep or undressed!

The bathroom was unreal. It cracked me up...yellowed plastic shower curtain hooks, crazy, dated pseudo-tropical decor, and it even had one of those old Clairol make-up mirrors, where you switch the "lighting" to office, night, etc. Drumroll... it was BROKEN, so basically there was just a clunky piece of discolored plastic taking up counter space.

The toilet is literally in a closet attached to the bathroom. The bathroom sink made a very loud howling noise everytime we turned it on for 2-3 minutes.

The restaurants are not attractive. We ate at Prince Court, which was below average food and very pricey. No cheaper than Grand Wailea, which is nuts when you're sitting on old vinyl and an atmosphere barely above IHOP.

The pool bar is a tiny hut and very limited. Again, no cheaper than any other resorts. The pool is round and small with extremely limited poolside service. The pool towels I got for the beach smelled smoky.

One plus--the beach is really wonderful! Very close to the property and peaceful. While lying on the beach, I was thinking that Prince really should market itself as a lower-priced option and charge less, or do some serious renovation, but with the amount of money it would take to bring it even close to modern, I can't imagine the rates could still compete with other properties.

Please note: I am someone who is not particularly uptight and I love kitsch. I thought I might actually be amused to make it through one night. Nope. I left feeling exhausted and dirty. I've never written a review here, but thought it was my duty to warn others the minute I got home!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay January 2006
  • Member since September 25, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Maui Prince Hotel Also Known As

Address: 5400 Makena Alanui, Makena, Wailea, Maui, HI 96753