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“Makena Beach & Golf Resort Was Awesome!” 5 of 5 stars
Review of Makena Beach & Golf Resort

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Makena Beach & Golf Resort
4.0 of 5 Resort   |   5400 Makena Alanui, Wailea, Maui, HI 96753 (Formerly Maui Prince Hotel)   |  
Hotel amenities
Ranked #4 of 7 Hotels in Wailea
Virginia Beach
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Makena Beach & Golf Resort Was Awesome!”
5 of 5 stars Reviewed July 13, 2011

My wife and I stayed for 7 days at the Makena Beach & Golf Resort the first week in July 2011. We had a great time! The resort was beautiful and spaceous. Our room was on the second floor and had an almost full-on view of the beach and ocean with the west Maui mountains in the background. It was breath-taking. The staff at the resort certainly have the aloha feeling. They always made us feel so special and welcome. Each time we'd return to the resort they would welcome us back and ask us about our day. They seemed truly interested. We ate 2 times at the Molokai Bar and Grill and it was excellent both times. David waited on us and he seemed like a true friend. The Mai Tai's were great! The beach was great, and we never had any problem getting chairs and towels. The water was crystal clear (but a bit cool). We booked the deluxe snorkeling trip with the Kai Kanani 2 and we loved the fact that we boarded it right from the Makena Resort beach! This resort was exactly what we were looking for - secluded, but so close to everything else that we wanted to do on the island. We would return again in an instant!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, July 14, 2011
Thanks for the review! It is an honor that you chose to spend your fourth of July with the Makena Ohana and we are glad to hear about your "awesome" experience at the resort. Nothing beats the ocean and mountain views from our rooms and suites and the the kind of Aloha spirit we have here is definitely something you won't find anywhere else. We do hope to see you both again sometime in the future, but in the meantime stay connected with me Jovi, PR coordinator here at the resort with our facebook (Makena Beach & Golf Resort) and twiter (@makenabeach) pages. Hope to comment/tweet with you soon! Warmest Aloha on behalf of the Makena Ohana!
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2,221 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 13, 2011 via mobile

Staff was very helpful, beach was excellent, snorkeling was fun, rooms were clean, beds excellent, beautiful grounds. Pool was closed for repair, so check if that is important to you. Our kids 13 & 11 had fun w/o pool.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, July 14, 2011
Aloha Stockto! Much Mahalo (thanks) for taking the time to review our resort. No matter how small or large the review it is always a great reward to know that our guests have the experience we want them to have or to find out how we can better the overall guest experience. Yest the pool is currently being resurfaced and outfitted but the expected completion of the last week of July is in sight. Thankfully the resort fronts the beautiful Maluaka Beach that can satisfy any in-water fun needs. We hope your ohana (family) will visit our again. From our Ohana to yours, Aloha!

Join me on facebook and twitter to learn more about the amazing changes at the resort.
Facebook (Makena Beach & Golf Resort)
Twitter (@MakenaBeach)

Mahalo,
Jovie
PR Coordinator
Makena Beach & Golf Resort
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Sacramento
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 11, 2011

My husband and I chose to spend our wedding night at this hotel since our wedding was on Maui. We were staying in a quaint cottage before our wedding then traveling to Kauai for the rest of our honeymoon. The hotel wouldn't allow my family to have our bags in our room before we checked in (most hotels would arrange for your luggage to be awaiting you in your room when you arrive). When we checked we were treated nicely, shell leis for both of us. We arranged for the "romance package" of strawberries and champagne, and breakfast the next morning. We arrived around 10:00 pm to our room. No strawberries or champagne. My husband called the front desk and they said their kitchen was closed and they couldn't get anything. He went down stairs and they gave him a bottle of white Zinfandel and a package of pineapple and cantaloupe (both of which I'm allergic to). Total kill to the mood of our wedding night. We had an ocean front room, a good breakfast in the morning.

Had the few details gone better I would recommend this hotel for many reasons. Now we have an interesting story to remind us of our wedding night. We did get the extra charges of champagne refunded, but that's the last thing I wanted to deal with after our wedding!

Not worth the price. Go to the Grand Wailea if you are going to splurge.

  • Stayed August 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, July 14, 2011
We deeply regret not being able to fill your expectations on such a special night. Many changes have occurred since last August 2010. We have new management and owners, and most notably a higher service standard and continual training of our staff. This is not a typical occurrence for our resort as we have hosted many weddings and honeymoons over the years. Thus, we are following up with the team members involved and will takes steps to correct procedures so as to avoid any mishaps of this nature in the future. We do hope that you will consider visiting the resort again to see the many new changes and hopefully we will be able to leave you with a much better impression. We thank you for taking the time to submit a review of our resort and wish you a happy upcoming anniversary. Warmest Aloha on behalf of the Makena Beach & Golf Ohana.
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San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2011

We stayed 5 nights and overall, it was pleasant. The beachfront was the best. The pool and other areas were under renovation. They also had a quarterly pest control maintenance in each room (there were mosquitoes and fleas, but not too bad). We found the most friendly staff. Every worker greeted us with a smile and courtesy. For their service and secluded beach, I'd really go back.
Here is one thing for their consideration: They charge a $25 a day fee (+ tax) which I just found out when I arrived (my fault). This fee includes valet and parking, and other amenities that many hotels offer "free" like two computers at the lobby (no wireless system), coffee and water in your room, in-room safe, daily newspaper (in the lobby), fitness center (small, in a converted guest room at the extreme corner) and a shuttle bus (3 miles range).
I found this fee quite a ripoff because not everyone rents a car. They could collect a flat fee for guests who have a car and charge less for the other amenities as a resort fee.
Also, since they charge $14.95 for internet services in the room, they could provide wireless in the lobby since there are two computers, and at busy hours, guests need to print their boarding pass.
This was my first time in Maui and I will definitely go back, but I can't say I'll stay in the same hotel because of this fee.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury Park, Ca
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2011

Good place from beginning of reservation to check out
Our room was clean, nice size and had a great view of the ocean and grounds.
There is really no need to leave the hotel since everything needed is right there. Good restaurants, pool, sandy private beach, nice staff always willing to help you even if you only need an empty plate or to go coffee cups.
We would definitely like to be their guests again.
If you need to leave the hotel and explore (of course) check Kihea about 20 minutes driving time. Cool places to eat

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, July 9, 2011
Thank you for taking the time to write such a positive review about the property. We are glad to have been able to provide you with such a wonderful stay. We hope that you will come visit us again sometime soon. Warmest Aloha on behalf of the Makena Ohana!
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Calgary
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 28, 2011

I just spent a week with my teenage daughter. The room was spotless. The view was breathtaking. The rooms, etc are being upgraded - not a big stretch. The grounds are immaculate; the staff delightful. We had a massage overlooking the beach, the gorgeous beach.

A 2 minute drive to the Shops at Waiilea, either by the courtesy shuttle or my rental car (parked via valet, price included with the resort fee).

This is an amazing place.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, June 28, 2011
Aloha! Thank you for taking the time to share your experiences with us. We are delighted to hear that you and your daughter had an amazing stay with us. Please visit us again soon, did I mention that we have great rates going on now. Warmest Aloha from the Makena Ohana!
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Kailua-Kona, Hawaii
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 22, 2011

I'm a beach lover and the beach that fronts this hotel is top notch, the rooms re clean and spacious , we had two queen beds bath with shower stall and tub, and a great view from our lanai and it was their basic partial water view. The is an atrium with a waterfall an koi at the bottom, I love the place

Room Tip: Get a nalu view room as close ro the full view rom
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  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbonilla_makena, Public Relations Manager at Makena Beach & Golf Resort, responded to this review, June 28, 2011
Much Mahalo for sharing your experience with us on Trip Advisor. The unique shape of the resort affords all our rooms great views of the Pacific Ocean. No parking lot or building views at the resort. The beach fronting the resort, Maluaka Beach, is one of Maui's best kept secrets and we are glad to hear that you made the most of the area when stayed with us. We hope you will come stay again with us soon. Warmest Aloha on behalf of the Makena Ohana.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Makena Beach & Golf Resort

Address: 5400 Makena Alanui, Wailea, Maui, HI 96753 (Formerly Maui Prince Hotel)
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Wailea
#3 Top resorts Hotel in Wailea
#3 Family Hotel in Wailea
#3 Romantic Hotel in Wailea
#4 Luxury Hotel in Wailea
#4 Green Hotel in Wailea
#4 On the Beach Hotel in Wailea
#4 Spa Hotel in Wailea
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Makena Beach & Golf Resort 4*
Number of rooms: 310
Official Description (provided by the hotel):
Beach front resort located on Maui's southern coast, the family friendly beach front resort, formerly known as the Maui Prince, offers guestrooms and suites complete with private lanais and ocean views, tennis club, convenience to Wailea Golf, an inviting white sand beach and a aloha-spirited staff; it is the Maui vacation you have been waiting to have in luxury style beach resort. Makena Resort is a great value with no resort fee, no parking charges (valet or self) and complimentary Internet throughout the resort! ... more   less 
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Also Known As:
Makena Beach & Golf Hotel Makena
Makena Beach And Golf Resort
Prince Hotel Maui
Maui Prince Hotel
Prince Hotel Wailea
Wailea Prince Hotel
Makena Beach & Golf Resort Wailea, Maui

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