Our family of four (two children, two adults) stayed at the Grand Wailea from April 15th to April 19th, 2006. The resort is gorgeous! Lush landscaping, beautiful waterfalls, unique tiled murals, lovely marble everywhere. The room was HUGE! The bathroom itself was larger than my son's entire bedroom. A large tub to soak in, big fluffy towels, a see-through glass enclosed shower and the most delicious smelling shampoo and bath gel supplies to use. They even supplied cotton balls and q-tips! For those who are not able to get away from it all, the hotel provides a wall-mounted telephone next to the toilet so you may complete all of your business transactions while “on the go”. The beds had soft down covers on them and the sheets were crisp and white. Our room featured a divan which also did duty as a bed for one of our children. We were promised an ocean view room, which we did have. However, our room also overlooked a concrete grate which was surrounded by a flower bed. In this bed were many cigarette butts and candy wrappers. Yuck! After leaving a note for the housekeeper to clean them up, we returned to the room to find that most of them were gone. The first night we were there, rock music started up at 9:00pm and did not cease. I called the front desk at 11:30pm when the music kept playing. I was told that a nightclub called “Tsunami” was playing the music and that it would not stop until 1:30am. This was unacceptable as it impeded our sleeping. While the downstairs music was playing, a fight occurred under our window. I called the front desk to tell them about the fight, and they said they would call Security to investigate. About 45 minutes later, the fight started up again. I once more called the front desk, and they must have sent a person down because the yelling and screaming from the people fighting stopped. Every night we were there, loud shouts, yelling and singing by drunken guests was heard through out the complex. This gave the appearance of some low-rent hotel in Tijuana that was inhabited by high school kids on Spring Break. Nothing was done by the staff to stop this activity. Regarding the pool and the $200.00 per day beach cabanas, if you want to get a lounge chair, I was informed by one staff member that many guests send their Nannies out early in the morning to stake out a chair or two. No, we do not travel with a Nanny, nor do we have a Nanny. One morning we observed a staff member looking for lounge chairs for a guest. Apparently, you can “hire” someone to get a chair for you if you are too lazy to get one yourself. Yes, the hotel does have many signs posted that one may not reserve lounge chairs by the pool, but this rule is fragrantly ignored by the guests. Also, the staff does not abide by their threat that unattended personal belongings and/or towels will be removed from the chairs if no one is occupying them. The pools and water slides are great! Lots of room to swim, float, play and relax. The water was clean, as was the pool itself. There is an intricate network of pools that are connected by water slides. A staff member was at the top (and sometimes the bottom) of most of the water slides to insure safety. The world-famous water elevator is fun to ride in, but very slow. If you stay at this hotel, try it at least one time just to say you rode in it. The grounds surrounding the pool deck were pristine and clean of all trash in the early morning, but by late afternoon they were littered with orange peels, lemon rinds, empty plastic cups and straws, dirty towels, ripped magazines, beach toys, goggles, clothing, Styrofoam food containers, napkins, food remnants and other garbage. These little “party favors” were left behind by the hotel guests. I spoke with one staff member and was told that this was an everyday occurrence and he did not know why the hotel even bothered putting out trash cans. It seems that the wealthier you are, the more you can afford to be a slob. Shameless behavior on the part of the guests! The hotel has a rule prohibiting any outside food or drink to be brought into the pool area, but we managed to bring some contraband Cheetos and bottled water down to the pool. We did splurge one day and had drinks at the swim up pool bar, which is unique and gorgeous! One mai tai cost $9.75, while a children’s mango smoothie set us back $8.00. The restaurants I am unable to review as we were unable to afford a meal in any of them. For example, one breakfast sausage was priced at $5.00, while two eggs sold for $21.00. Needless to say, we ate many meals on our lanai that consisted of peanut butter and jelly sandwiches, supplied by the local Foodland grocery store. In all, the staff was friendly and attentive, the rooms were clean and spacious, the beach and pool were fun to swim in, but the resort is too darn expensive.