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“Outstanding” 5 of 5 stars
Review of Grand Wailea - A Waldorf Astoria Resort

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Grand Wailea - A Waldorf Astoria Resort
4.5 of 5 Resort   |   3850 Wailea Alanui Dr, Wailea, Maui, HI 96753   |  
Hotel amenities
Ranked #6 of 7 Hotels in Wailea
Vancouver
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Outstanding”
5 of 5 stars Reviewed March 31, 2009

We just loved staying at the Grand Wailea. The staff was courteous and the view roms fanatstic.

  • Stayed March 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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3,536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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los angeles
1 review
5 of 5 stars Reviewed March 30, 2009

I have been fortunate to travel around the world, spending alot of time in Hawaii, the US Carribean, the British Virgin Islands, & the West Indies. I can honestly say that this resort was the most beautiful, with an impecable attention to detail and service.

I typically like to try new resorts for each "adventure" I plan, but this place is so special that I hope to return on a regular basis!

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boise
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 29, 2009

This resort is NOT for everyone. It is a mega resort. Incredible pools, beautiful grounds, fabulous location and loaded with tourists. If you want to go play with the kids in one of the best pools anywhere, don't miss this resort. If you want romance and luxury, go to the Four Seasons or Kea Lani next door. We had a an oceanview room which was nicely appointed. Very large bathroom with separate tub/shower. Fully stocked mini bar that is sealed(nice if you have little ones!) Refrigerators are available for an extra fee. Matter of fact everything comes with an extra fee but if you choose to stay at this type of resort, expect it. The restaurants are overpriced and mediocre but the ambience is hard to beat! The spa is incredible(expensive) but lives up to the expectation. Staff was courteous, rooms were clean, beach is nice but not exceptional. Expect to walk 10 minutes to get to the beach, pool, restaurants, etc. Like I said mega resort. Enjoy the resort for all it has to offer but just be prepared to pay!

  • Stayed February 2009, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Los Angeles
1 review
5 of 5 stars Reviewed March 29, 2009

When we arrived, we were absolutely taken by the lobby. It is beautifully decorated and open to the elements with a spectacular view of the ocean. The staff were friendly and very attentive to all our needs. I would highly recommend a treatment at the spa, my 80 minute massage was amazing and the facility is as well. We had a wonderful meal at the Humu Humu Nuku Nuku restaurant one night and enjoyed lounging at the adult only pool during the day. All in all, a delightful experience...can't wait to come back!

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 22, 2009

My family (wife & 3 children 17, 12, & 10) had great time and didn't want to leave! Our stay started with a lei greeting, and an upgrade to Napua Towers (i'm a HiltonHHonors Diamond member. I paid for first night and then used points for next 2 nights). We utilzed the Executive Lounge for breakfast and evening snack (sometines meal). There was no nickel & diming. The staff brought chairs out to us on the beach and umbrellas at no charge. The staff didn't ask but I tipped them for their effort. The staff around the pool was very friendly, as well as the wait staff at the cafe. The front desk staff was friendly and knowledgable. They let us use a room upon departure as a hospitality suite to shower up before our flight.
We have stayed at the Four Seasons on the Big Island, but found this property to be better! We recommend this to all.

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
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Dublin
Top Contributor
127 reviews 127 reviews
66 hotel reviews
Reviews in 59 cities Reviews in 59 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed March 20, 2009

Stayed here with a company do for 5 days in March. Very nice as ever, as was here last year. Stayed in a twin with my mate. Everything was good but be aware that the hotel bar closes at between 11 - 12 at night - not late!!

Pools were all open - a little bit of work going on around the grounds but not too bad.

A little dated at this stage tho

They may recommend an Italian restaurant to you - forget the name but mis-spelt - don't bother - very over rated and not that great

Go for the lava flow cocktail in the hotel - excellent!!

Be ware of the smoking issues in Hawaii tho - they are draconian to say the least - not just specific to the hotel

  • Stayed March 2009, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Portland,OR
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 16, 2009

We love to travel,My husband and 2 kids have travelled all over the U.S,over to Europe and South Pacific..We usually stayed at the Grand Hyatt Kauai,Hilton Waikoloa on the Big Island,and Westin Maui..5 yrs ago we decided to stay at the Grand Wailea in April 2004..We had a great time,met lots of travellers from around the world whom we keep in contact with.The pool was spectacular,the staff were remarkably beautiful people whom always seemed happy.We have returned every year since that stay.Our Dining experiences at Humuhumu is always phenominal.They have a wonderful kids club staff.We have been to alot of luxury resorts,however Grand Wailea remains on our TOP list.You dont always find luxury resorts with such an atmosphere of LOVE or ALOHA.I want everybody to know that if you want a happy family vacation,always go with the Grand Wailea.The Spa is spectacular.Everything is HEAVENLY..

  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Wailea - A Waldorf Astoria Resort

Address: 3850 Wailea Alanui Dr, Wailea, Maui, HI 96753
Location: United States > Hawaii > Maui > Wailea
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Wailea
#5 Romantic Hotel in Wailea
#5 Top resorts Hotel in Wailea
#5 On the Beach Hotel in Wailea
#5 Family Hotel in Wailea
#6 Spa Hotel in Wailea
#6 Green Hotel in Wailea
#6 Luxury Hotel in Wailea
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Grand Wailea - A Waldorf Astoria Resort 4.5*
Number of rooms: 780
Official Description (provided by the hotel):
Grand Wailea, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options. ... more   less 
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Also Known As:
Grand Wailea - a Waldorf Astoria Hotel Wailea
Grand Wailea Maui
Grand Wailea Resort Maui
Grand Wailea Hawaii
Grand Hotel Wailea
Grand Resort Wailea
Grand Wailea - A Waldorf Astoria Resort Maui

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