Went with two daughters, 12 and 14. They loved the pools, but the food did not agree with them. Probably the same for other families since most of the people I talked to poolside (with kids, about 90% of the hotel) said they rented a refridge for $20/day and bought food at Safeway down the road or drove in to Kihei and ate at a locals' spot. The constant talk around the pools was how expensive the food was for what you got. And there were some affluent families there that could afford it. (I have to say, I went there expecting to drop quite a bit of money and didn't mind it if I got the quality I expected.) Incidentally, we ate at every restaurant.
The food in all of the restaurants has a gourmet-like style, although I don't think it was really very good. The display was interesting, but the taste was definitely not gourmet. I really wish we would have enjoyed eating there; it would have made the trip so much better. Just FYI, it was $20 minimum/person per meal in the serve-yourself Starbuck's-like Cafe Kula; breakfast buffet is $12 for 12 and under, and $24 for adults. They charged my 12-year-old the $24 price which annoyed me since she had a yogurt and bowl of strawberries (I eventually had it corrected). Great view if you get there early. The only restaurant that had chicken fingers (kids' meals) was the Humu restaurant (dinner restaurant), and it was tempura-style fried chicken fingers with a lot of oil. Dinners start at $25 for a veggie stir-fry and go up to $45+, and then "market price" for lobster, etc. If this was a Morton's or Ruth's Chris quality, it would be okay, but it's not. Smoothies are $7.25, starter drinks are $9, and a cheap glass of wine (and I mean cheap) is $9/glass. Without alcohol, our room charges for eating/snacking around the pool for the five days (we skipped a couple of meals, too) was about $300/day for three. Dippin' dots are $5 for a small cup and $8 for a regular cup (can be eaten in about 1 minute!)
Definitely the best part of this hotel is the pool system, and obviously the beach (open to the public). It is a lot like Mandalay Bay in Vegas, but with more humidity, more tropical, and more families. The plumeria and ginger plants on the property are beautiful.
When we were there the hotel was booked solid and the pools were not too crowded. Very friendly crowd. Mostly everyone from So Cal it seemed. All of the help is very accommodating and friendly, another plus for the hotel.
Our room was located in the Lagoon Wing which is a very nice location; however, the room was a little run down. The tile in the bathroom was very dirty and needed a good scrubbing. We never took a bath in the tub because it was just too disgusting. I was told I could upgrade when I got there, but when I requested it, it was so full I couldn't. I ended up not getting the ocean view I wanted. Another disappointment.
I went to the Grand Wailea thinking of purchasing a membership. I am so glad I went there ahead of time because I know I will not go there to stay again nor buy a membership.
I went to the spa with my girls, too, and had massages and facials. It was very nice, and very soothing. My daughters were treated very welcomed and had a wonderful time. The lanai outside the spa is a beautiful place to relax and read. It is rated one of the top spas in America. I thought it was beautiful, but it wasn't anything more than I was expecting.
Overall, if you have a lot of money to burn and don't mind spending it and have kids that love to swim and go down slides, I would go to the GW. But if you plan on "beaching it" and seeing the sites, I would give it a miss.
Hope this helps your vacation plans. I wish I was writing a great review . . .


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