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“Embassy Suites Denver Tech Center” 5 of 5 stars
Review of Embassy Suites Hotel Denver Tech Center

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Embassy Suites Hotel Denver Tech Center
3.5 of 5 Hotel   |   10250 East Costilla Avenue, Centennial, CO 80112   |  
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Special Offer
Free In-Suite Internet
Ranked #1 of 4 Hotels in Centennial
Orlando, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Embassy Suites Denver Tech Center”
5 of 5 stars Reviewed June 27, 2013

I travel a LOT for business and pleasure and this is one of my favorite hotels! The staff is always friendly and helpful and willing to do whatever it takes! I've never encountered any problems during a stay but the experienced staff would be at the ready if I did. Many of the folks who work here have been at this hotel for MANY years and that is always comforting when traveling! Great location for a business or personal stay!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, July 17, 2013
Thank you for taking the time to respond on Tripadvisor! We appreciate the positive feedback and we hope you stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
    164
    132
    38
    17
    15
See reviews for
138
60
9
113
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Frankfurt
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 21, 2013

It is incredible how bad this hotel is! It is incredible, how incompetent the staff is! And I am writing this summary in English and thus give up a qualifying rating for Miles&More points only to let more people know how bad this hotel is.

Upon arrival (guaranteed for late arrival) the staff told my colleague and me, that the two bedroom suite (with two bathrooms) was substituted by a king size bedroom. So, we would have had the liberty to bunk into the same bed or to get the booking transferred to another hotel. But this other hotel would also only have had a one bedroom room.

Well, anyway, we decided to split up and after some discussion with the manager of this hellhole of a hotel he agreed to cover both nights and assured us, that we would get a two bedroom two bathroom suite the next night. Until he gave us a call in the office... two beds in one room.

For sure, I am not going to stay ever again in this hotel as it was the second time in a row that this happened.

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 25, 2013
I am very sorry for your experience here, and I can assure you this is not how we normally function. I am not sure when you stayed, but I know sometimes people staying with groups contract out the two bedroom suites, so that might have been why it wasn't available for you. Again, I apologize on behalf of the hotel and wish you the best.
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Eagle, United States
1 review
4 of 5 stars Reviewed June 21, 2013

Overall a good experience. The staff was friendly and helpful. The only problem was that the complimentary breakfast was not fully prepared until 6:30 a full half hour after the expected time of 6 a.m.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 25, 2013
Thank you for filling out your response on Tripadvisor! I am glad to see you enjoyed your overall experiance with us. As far as the breakfast goes, if you stayed over the weekend, the hours for the breakfast are 7am to 10:30am, so that might be why they didn't start putting the food out till 6:30am. During the week, however, it is normally served at 6am.
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Rangely, United States
1 review
5 of 5 stars Reviewed June 20, 2013

This hotel is very nice and clean and the staff was most helpful. The room was quiet and peaceful, the grounds were well maintained, the amenities offered were good. The check-in time was short and the check out was very accommodating.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 25, 2013
Thank you for your wonderful response! Glad to hear that everything was to your liking and that the service you recieved was accomodating. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, United States
1 review
4 of 5 stars Reviewed June 17, 2013

Clean hotel, good breakfast, no hassle check in and out. The gym is small but not very crowded so you can get in an out easily. The happy hour is good but their snacks during happy hour could be better.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 25, 2013
Thank you for your time in filling out your review. I am glad to see you enjoyed your stay and hope to see you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 16, 2013

This was my second hotel in the area during my stay and was much better in appearance than the other. The front desk was able to answer any questions I had, though there were many times when no one was visible at the desk later at night. A quick "hello" and someone would appear from the office to assist me.

Positives:
Breakfast includes made to order omelettes, french toast, biscuits and gravy, etc. The cook began to remember my order after just a couple of days.
Manager hours each evening include free drinks at the hotel bar. Lively conversation and guests abound. Bartenders were knowledgeable and very friendly.
The Pool and Hot tub are a wonderful way to wind down a hectic day.

Negatives:
The Laundry room is on the 2nd floor only and costs $ for both washing and drying. There is no bill changer available, so you must go to the front desk to obtain change for the machines.
It seemed that 2 of the 4 elevators were out of service during my week stay, this did cause some longer wait times on a couple occasions.

Room Tip: All rooms face the closed interior space, so be sure to ask for one away from the elevators.
See more room tips
  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey R, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 23, 2013
Thank you for taking the time to share your stay experience with us. It sounds like your stay went very well and that you enjoyed our hotel. My apologies for the elevators being out of service. We certainly appreciate your time and look forward to you staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 stars Reviewed June 11, 2013

I held a group meeting at Embassy Suites DTC for my HR team for two days. The cooked to order breakfast, meeting facility, location to restaurants, and ease of access and egress were among the best I have seen. Ashley Bertolina was the key to holding me together during the stay. She was a great host and now, friend. Call her for your next meeting.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lindsey R, Manager at Embassy Suites Hotel Denver Tech Center, responded to this review, June 23, 2013
Thank you for taking the time to let us know how much you enjoyed your stay. We appreciate your kind words about Miss Bertolina! We look forward to having you stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Denver Tech Center

Address: 10250 East Costilla Avenue, Centennial, CO 80112
Phone Number:
Location: United States > Colorado > Centennial
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Centennial
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Denver Tech Center 3.5*
Number of rooms: 236
Official Description (provided by the hotel):
The Embassy Suites Denver Tech Center is a nine story, naturally lit atrium hotel with an attractive water feature that compliments the tailored foliage throughout the hotel. The glass elevators display the open atmosphere and the comfortable setting. ... more   less 
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Also Known As:
Embassy Suites Hotel Denver Tech Englewood
Embassy Suites Denver Tech Center
Embassy Suites Englewood
Englewood Embassy Suites

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