We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disapointed about the lack of service” 2 of 5 stars
Review of Icefiord Apartments

Save Saved
You added Icefiord Apartments to your Saves list
Icefiord Apartments
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Icefiord Apartments
Marralinnguaq 13-15, Ilulissat 3952, Greenland   |  
Hotel amenities
Namur, Belgium
Top Contributor
53 reviews 53 reviews
51 hotel reviews
Reviews in 42 cities Reviews in 42 cities
73 helpful votes 73 helpful votes
“Disapointed about the lack of service”
2 of 5 stars Reviewed August 2, 2013

Good appartment very well located in the centre of the city of Ilulissat. Clean, simple and equiped with the minimal you need. Price correct for what you get. But we were disapointed about 2 things. First, the staff of the hotel Icefiord (which is not in the same place) was unexperienced and really not helpful. Very hard to get some information (about all : the stay, the check out, the transfer to airport, the country, the places to visit, the hiking trails, ....). Second, we have stayed in the appartment during 10 days and they never came to clean and to change the towels and the bedding. We asked it in the middle of our stay; they promised to come but never did it. In conclusion, we have been very disapointed about the lack of service.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • Danish first
  • English first
  • Any
English first

Been to Icefiord Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Icefiord Apartments

Address: Marralinnguaq 13-15, Ilulissat 3952, Greenland
Location: Greenland > Qaasuitsup Municipality > Ilulissat
Hotel Style:
Ranked #3 of 4 Specialty lodging in Ilulissat
Reservation Options:
TripAdvisor is proud to partner with Booking.com and BookingOdigeoWL so you can book your Icefiord Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Icefiord Apartments, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.