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“Disapointed about the lack of service” 2 of 5 stars
Review of Icefiord Apartments

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Icefiord Apartments
Marralinnguaq 13-15, Ilulissat 3952, Greenland   |  
Hotel amenities
Namur, Belgium
Top Contributor
53 reviews 53 reviews
51 hotel reviews
Reviews in 42 cities Reviews in 42 cities
73 helpful votes 73 helpful votes
“Disapointed about the lack of service”
2 of 5 stars Reviewed August 2, 2013

Good appartment very well located in the centre of the city of Ilulissat. Clean, simple and equiped with the minimal you need. Price correct for what you get. But we were disapointed about 2 things. First, the staff of the hotel Icefiord (which is not in the same place) was unexperienced and really not helpful. Very hard to get some information (about all : the stay, the check out, the transfer to airport, the country, the places to visit, the hiking trails, ....). Second, we have stayed in the appartment during 10 days and they never came to clean and to change the towels and the bedding. We asked it in the middle of our stay; they promised to come but never did it. In conclusion, we have been very disapointed about the lack of service.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2 of 5 stars
Date | Rating
  • Danish first
  • English first
  • Any
English first

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Additional Information about Icefiord Apartments

Address: Marralinnguaq 13-15, Ilulissat 3952, Greenland
Location: Greenland > Qaasuitsup Municipality > Ilulissat
Hotel Style:
Ranked #3 of 4 Specialty lodging in Ilulissat
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