My Husband, Son and I just spent 6 nights at Royal Isabela and really enjoyed our stay. We are not golfers, but wanted to find a high end place to stay near the good kiting and surfing beaching ( Shacks and Jobos ). The casitas are lovely, as mentioned before, and all have a wonderful large deck, with 2 loungers and table with chairs for 4 people. There is also a plunge pool that you can heat and hang out in to enjoy the vista. We had a casita that was closer to the restaurant and didn't have a direct ocean view, but it the view was gorgeous all the same. It is very private, and the way they have lushly planted the gardens ensure you have anyone looking onto your deck, or walking by your casita.
The service was very good, for example, on the second day the pool heater from the next casita started to make a loud whining noise, and when it didn't repair itself after a few hours I called to see if they could fix it. Someone was there in literally 5 minutes working on it, which I thought was great, and I received a follow up phone call to inquire whether it had been fixed to my satisfaction.
We enjoyed our meals at the hotel, with the exception of the last lunch which maybe was a fluke of bad luck. I also did have a few problems with the white wine being turned, perhaps by high temperatures, which in most likely a common problem in PR with the heat.
Some other things I really liked about this hotel:
Very good housekeeping with a homemade treat every night brought to your door
Complimentary soda, water, coffee, coffee mate and beer that is refilled in your mini fridge. ( It is not stocked with other things, so if you want wine or vodka I recommend picking some up on your way in )
Nice stemware and mugs that are washed daily, place settings in room as well if you want a snack, or you bring in your own nibbles.
An ice machine and laundry with washer/dryer in a area by the pool
Complimentary wifi in room and it worked well
Large bottles of shampoo & conditioner, no having to use those tiny bottles
The lovely orchestra of coqui frogs each night, and of course the large ones on the walkway and path to dinner
The beautiful tropical path down to the beach, with a good work out to walk back up.
All in all, I found this to be good value for what was offered. It is elegant and family friendly, and it feels a little like your own small upscale home. I really liked that we did not feel nickel and dimed. We will return.
- Official Description (provided by the hotel):
- Royal Isabela greets guests with much more than suite accommodations. Located just steps from La Casa Restaurant, 20 freestanding Casitas are true "little houses" designed for the ultimate in Puerto Rican resort stays. Each Casita encompasses 1,500 square feet of indoor and outdoor space and is sited to best catch Royal Isabela’s stunning ocean vistas with minimal impact to the environment. ... more less
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