Bed was uncomfortable, pillows need to be replaced, but room was adequate for the price. The room could use some upgrades as far as the bedding overall. One of the bedside lamps did not work and the fridge looked like it had seen better days. The front desk staff was much friendlier on this stay than my last stay here.

The staff were nice and helpful, but the rooms were not up to par. They were muggy and worn. Other customers were very loud through out the night. We checked out the next day without a refund, at that point we didn't care. We lucked out and got a canceled room at the Best Western. We were there for the balloon festival, which I recommend.

We have stayed with this hotel throughout the last few years... even had out of town family stay here for our wedding in 09.. So we were a little disappointed to find the room needed alot more cleaning and updating.. we did arrive before checkin time and they did allow us to check in saying our towels would be sent to our room later..so we did not really check the room until we got back later that evening... there was a some kind of food crumb stuck to the floor near the bed and another on the ratty chair..for the price we paid we didnt expect the Hilton but the cleaning staff needs to clean a little better. we dont make big deals about our rooms unless it is unsleepable.. we only stayed 1 night..the checkin and checkout staff were more than sweet and nice.. If you dont mind dirty floors and/or furniture...this place is okay..the bed was okay and the bathroom area was clean..