Checking in was comical (20 min for 3 people) - 1 person doing the work ineptly, while another staff member and manager watched (not bothering to use the other terminal).
Bizarrely, after all that, I was given the same room as another person in my party.
What got me to write is that I had a room above me with kids jumping around until 2 in the morning. After several calls to the room and front desk, the front desk told me I could go to another hotel. That was 2 in the morning!
I fully recommend all travelers take her advice and go to a different hotel. This is a 100% "one and done" stop.