We were welcomed at the front desk warmly and notified them that due to my allergies we would check our room and then return. Sometimes the reactions I get are sad, but just a helpful response. Breakfast in the morning had a good selection with wonderful staff there. We stayed for 2 nights and our room was refreshed when we returned but no cleaners were used as we requested. Right across from the visitors center which has enough displays and a couple of shops to get postcards etc, so don't forget to stop there.