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“clear room and friendly staff” 3 of 5 stars
Review of Hampton Inn & Suites Natchez

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Hampton Inn & Suites Natchez
2.5 of 5 Hotel   |   627 South Canal Street, Natchez, MS 39120   |  
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Ranked #5 of 19 hotels in Natchez
Los Angeles, California
1 review
“clear room and friendly staff”
3 of 5 stars Reviewed February 15, 2013

my boyfriend and I had a pleasant short visit. The room is clear and is conveniently located. We were a little disappointed when we requested for higher floor but the request was rejected. The check in clerk told us that all rooms are booked therefore they can't accommodated us. We told her that our request was made when we made the reservation and also is our profile. We believed the reason she couldn't change our room to higher floor because we were there just for two nights.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, February 19, 2013
First of all, thank you for your review of your past stay at our hotel. I truly apologize if we were not able to accommodate you in a higher floor. Our front desk department goes through a lengthy process each day to ensure that our guests receive exactly the room expected, however at times we do not have the same availability due to guests extending their stays with us. Once again, I apologize for the inconvenience and do hope that the next time you travel to the area you will consider staying with us again.
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244 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
2 reviews
5 of 5 stars Reviewed February 15, 2013 via mobile

I have stayed here twice and have no complaints! I will definatly be back! The continental breakfast was very good as well the cleanliness of our room.We also liked the location, it is so close to the river and convention center.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lewisville, North Carolina
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 18, 2013

We've never had a bad experience at Hampton Inn, but some are better than others. The friendliness of the staff at this one was impressive. All that we came in contact with were delightful to talk to.

Everything was clean enough, but there were some minor issues... very minor. I suspect the bathroom was renovated at some point in the past and a tile floor added. The tile was cut in around the toilet rather than raising the toilet. The end result is a toilet a half inch or so lower than most. It just feels weird sitting on a toilet that low.

I wish the windows opened, but as with many hotels they didn't. The room was slightly stuffy, so we turned on the air conditioner only to find it was noiser than normal. Not so bad we would want to move, but it needs attention.

Only one elevator worked and I got the impression it had been out of service for a while. Also, the ice machine on the second floor didn't work.

The breakfast bar was neat and clean, but there was only a small amount of scrambled egg left. No one wanted to scrape up the last of the eggs and the staff apparently did not want to put out more until those were gone. The sausage was swimming in too much water and both the sausage and hash browns were only warm.

By mentioning only the things wrong, it sounds worse than it was. We enjoyed our stay and would definitely stay there again if we ever return to Natchez.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, January 23, 2013
First of all, thank you for your candid feedback of your stay with us. I thank you very much for your review and certainly appreciate your feedback about our hotel. You might think that your comments about some issues are “minor”, but I assure you that your feedback is incredibly important to us and I will definitely take your suggestions into consideration to improve our property.

Again, I thank you very much for your review and I do hope that next time you are in town you give us another opportunity to provide you the exceptional service you deserve.
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Jonesboro, Arkansas
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 16, 2013

We have stayed at this hotel a few times due primarily to the Hilton Honors Program, and all other Hilton hotels are great. There has been issues each time with this hotel (no blankets / pillows for hideaway bed, check-in was a pain, keys don't work, housekeeping not working, etc.). I have always honestly completed the survey sent out after the stay hoping improvement would be made. I would like to point out, I have never asked for any money back, a discount, nor anything. I just answered the questions asked of me on the survey. At 12:09 pm today I received an email from the General Manager stating that since I have given negative responses, then I need to stay elsewhere in the future. Due SOLELY to his response, I feel as though I need to share my experiences with other travelers. Stay elsewhere.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, January 30, 2013
Thank you so much for your review. We always aim to ensure every guest feels cared for, valued and respected. I truly regret if there was any type of misunderstandings in regards to the many surveys that you responded to. I can assure that we always enjoy hearing from our guests as their reviews help us improve in areas that might need improvement. Your business is extremely important to us and I sincerely apologize if this misunderstanding caused you any anguish or disappointment.

Again, I please accept my apologies and feel free to contact me. I will make myself available should you have any further questions.
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London, United Kingdom
Top Contributor
68 reviews 68 reviews
36 hotel reviews
Reviews in 47 cities Reviews in 47 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed January 3, 2013

We booked this hotel as part of a five states road trip and had no prior knowledge of this chain or of Natchez but went with Trip Adviser findings.
Wow ! were we impressed !! Right from check-in which was a happy experience right through to the room which was good size and very comfortable and the free breakfast which was very good.
The location is also a real bonus for tourists like us as its just a cross the road from the impressive Natchez visitor centre which is a really good place to start your visit with a short film show, many informative exhibits and very helpful staff.
Natchez is not a place you come to for fine dining but its an honest down to earth kind of town with some very interesting history and we had a great time. After all, there's nothing wrong with Ruby Tuesdays for a couple of dinners.
Places we would recommend in addition to the Visitor Centre - try the National Park. The Ranger Service there is just FANTASTIC they couldn't be more helpful and as a bonus, entry is free to the Antebellum House and Slave Quarters.
The other Antebellum we visited was Longsood which was interesting but expensive for what you get which is a short tour conducted by a not very good guide.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, January 23, 2013
I would like to thank you so very much for your kind words. I and my whole team hope you get the opportunity to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Top Contributor
259 reviews 259 reviews
95 hotel reviews
Reviews in 151 cities Reviews in 151 cities
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed December 23, 2012

I was tempted to think just another Hampton, but at breakfast Belvis lightened up our whole stay.

Yes, it is a Hampton, and we know what to expect, but with a personality serving you, even their breakfasts seem better.

No complaints about anything else, so the stay was just fine.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Top Contributor
89 reviews 89 reviews
67 hotel reviews
Reviews in 70 cities Reviews in 70 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

I really enjoy Hampton inns. The king suite is very nice and large. I always enjoy the free coffee in lobby all day. Breakfast is fine too considering its free. This location could have been a little cleaner in my shower area. Tv remote didn't work and took a few trips to lobby. I really enjoyed hanging out in try room. The Hilton Hampton chain is so much better than the Sheraton four points chain. Location is great. Right across from visitor center. High floors looking West have view of river and bridge to Louisiana

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Natchez

Address: 627 South Canal Street, Natchez, MS 39120
Phone Number:
Location: United States > Mississippi > Natchez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 19 hotels in Natchez
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Natchez 2.5*
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Also Known As:
Hampton Inn And Suites Natchez
Hampton Inn & Suites Natchez Hotel Natchez
Hampton Inn Natchez
Natchez Hampton Inn
Hampton Inn Hotel Natchez

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