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“Dont complain about anything” 1 of 5 stars
Review of Hampton Inn & Suites Natchez

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Hampton Inn & Suites Natchez
2.5 of 5 Hotel   |   627 South Canal Street, Natchez, MS 39120   |  
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Ranked #3 of 17 Hotels in Natchez
Certificate of Excellence
Jonesboro, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Dont complain about anything”
1 of 5 stars Reviewed January 16, 2013

We have stayed at this hotel a few times due primarily to the Hilton Honors Program, and all other Hilton hotels are great. There has been issues each time with this hotel (no blankets / pillows for hideaway bed, check-in was a pain, keys don't work, housekeeping not working, etc.). I have always honestly completed the survey sent out after the stay hoping improvement would be made. I would like to point out, I have never asked for any money back, a discount, nor anything. I just answered the questions asked of me on the survey. At 12:09 pm today I received an email from the General Manager stating that since I have given negative responses, then I need to stay elsewhere in the future. Due SOLELY to his response, I feel as though I need to share my experiences with other travelers. Stay elsewhere.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, January 30, 2013
Thank you so much for your review. We always aim to ensure every guest feels cared for, valued and respected. I truly regret if there was any type of misunderstandings in regards to the many surveys that you responded to. I can assure that we always enjoy hearing from our guests as their reviews help us improve in areas that might need improvement. Your business is extremely important to us and I sincerely apologize if this misunderstanding caused you any anguish or disappointment.

Again, I please accept my apologies and feel free to contact me. I will make myself available should you have any further questions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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357 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
London, United Kingdom
Level Contributor
89 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

We booked this hotel as part of a five states road trip and had no prior knowledge of this chain or of Natchez but went with Trip Adviser findings.
Wow ! were we impressed !! Right from check-in which was a happy experience right through to the room which was good size and very comfortable and the free breakfast which was very good.
The location is also a real bonus for tourists like us as its just a cross the road from the impressive Natchez visitor centre which is a really good place to start your visit with a short film show, many informative exhibits and very helpful staff.
Natchez is not a place you come to for fine dining but its an honest down to earth kind of town with some very interesting history and we had a great time. After all, there's nothing wrong with Ruby Tuesdays for a couple of dinners.
Places we would recommend in addition to the Visitor Centre - try the National Park. The Ranger Service there is just FANTASTIC they couldn't be more helpful and as a bonus, entry is free to the Antebellum House and Slave Quarters.
The other Antebellum we visited was Longsood which was interesting but expensive for what you get which is a short tour conducted by a not very good guide.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, January 23, 2013
I would like to thank you so very much for your kind words. I and my whole team hope you get the opportunity to visit us again.
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Oxford, United Kingdom
Level Contributor
385 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed December 23, 2012

I was tempted to think just another Hampton, but at breakfast Belvis lightened up our whole stay.

Yes, it is a Hampton, and we know what to expect, but with a personality serving you, even their breakfasts seem better.

No complaints about anything else, so the stay was just fine.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
115 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed November 17, 2012 via mobile

I really enjoy Hampton inns. The king suite is very nice and large. I always enjoy the free coffee in lobby all day. Breakfast is fine too considering its free. This location could have been a little cleaner in my shower area. Tv remote didn't work and took a few trips to lobby. I really enjoyed hanging out in try room. The Hilton Hampton chain is so much better than the Sheraton four points chain. Location is great. Right across from visitor center. High floors looking West have view of river and bridge to Louisiana

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gonzales, Louisiana
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 6, 2012

This Hampton was clean, and the personnel at the front desk were courteous and helpful. The mattress on our queen bed wasn't as comfortable as at most Hampton Inns; however, the linens were clean and very nice. Same with bathroom towels. The breakfast buffet was very disappointing. Thirty minutes before closing time there was hardly any food left, and the oatmeal had already been picked up. There was plenty of time to prepare more food, but when asked, the breakfast staff just said that there was no more. Other Hampton Inns in which we have stayed always have plenty of food until breakfast time is over. We were disappointed with this one and heard other people complaining also.

Room Tip: You'd better go down to breakfast very early if you expect a hot meal.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, November 8, 2012
I would like to apologize for our breakfast buffet. At times it is very difficult to keep everything stocked when my people get a rush near the end of closing time - BUT - that is no excuse as we should always be ready for any circumstance. I am happy that the rest of your stay was more enjoyable and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 24, 2012 via mobile

Very nice hotel, about half a mile from town centre. A very good stop off at the end of the Natchez trace. The staff are very friendly and the breakfast is standard fare for the Hampton chain, I'm not a fan of southern biscuits and gravy, but the oatmeal is very good. I can certainly recommend this hotel.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, November 8, 2012
Please know that we apppreciate the kind words you wrote. It was a pleasure meeting you and your wife and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niceville, Florida
Level Contributor
124 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed October 22, 2012

Stopped here after riding the Natchez Trace and found it just a little better than average The room was clean and comfortable and breakfast was just OK. The most irritating part was the internet was no better than dial-up back in the 90's....horrible internet service (I was on the third floor)

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas S, General Manager at Hampton Inn & Suites Natchez, responded to this review, November 1, 2012
We appreciate your feedback regarding the speed of our wireless internet service. We apologize that it did not work well during your stay. We are currently updating the wireless system and hope to have a faster internet experience soon. If you return to the area we hope you will consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Natchez

Address: 627 South Canal Street, Natchez, MS 39120
Phone Number:
Location: United States > Mississippi > Natchez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Natchez
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Natchez 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hampton Inn & Suites Natchez Hotel Natchez
Hampton Inn And Suites Natchez
Hampton Inn Natchez
Natchez Hampton Inn
Hampton Inn Hotel Natchez

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