Staff were really friendly. Rooms large, very clean, beds big and comfortable. Large bathroom with everything we needed. Microwave, fridge and coffee maker in room. Complimentary breakfast each morning, including hot items and complimentary coffee in the reception area all day.the pool was clean, although I didn't swim I did have coffee by the pool and read for a while. Guest Laundry facilities available for only $1 per load. I cannot fault this hotel, I've stayed in 5 star hotels which weren't as comfortable, clean or well equipped. Loved Natchez too and you could walk everywhere from the hotel, perfect location. We will definitely stay here again.