We married December 1, 2012. My wife, who goes the beaches by our house almost every day, surprised me by saying she wanted to stay on a plantation, rather than the trip to Hawaii I thought she would want. She chose the Monmouth. I read some reviews, called the desk there, and felt comfortable.
I am amazed to read some of the reviews, and wonder if some of the complaints might be misunderstandings. Often when someone has a awkward situation, a clerk might try to lessen the embarrassment to a patron by describing a more horrific situation. This can be interpreted as an episode, or the way I interpret it: These people are trying to make everyone feel comfortable, even in an awkward situation. I met the people that work there, and there is no way they were trying to be anything other than kind in trying to make someone happy.
I checked in, and apparently the person who took my reservation did not note the room I selected, the Quitman room in the main house. When I called down they immediately sent someone to move my bags to the correct room.
Loren checked us in, and was so congenial. She was genuinely excited that w arrived We flew into New Orleans, drove to Natchez, and could not have been made to feel more at home. Wine and chocolate strawberries as promised, fresh in our room. The home is old but the plumbing and electricity is very modern. The furniture was in amazing condition, the decorations were captivating. The bed was so comfortable I am trying to get one for my home.
The Quitman lounge was another museum unto itself. The hors d'oeuvres were some kind of meat filled pastry. Another night was brie and crackers and the cheese was amazing. I had heard about Roosevelt's Mint Julep. I do not like alcohol, but that was like fruit punch, and I loved it. Roosevelt himself was a pint sized hurricane himself. The diminutive bartender is overwhelmingly warm and radiates irresistible charm. His smile is infectious.
Let me see, Hal who helped us to our room was very friendly and brought ice every day without us even asking.
Christy, who seemed to run the desk most days, was extremely helpful and bright. I had a complicated reservation, sort of, since I booked a two day package plus one more day. We had to cancel the last day, whcih was prepaid, because we were spending the balance of the week in New Orleans and needed to get there a day sooner to coincide with rendezvous with an old friend. At any hotel chain I have ever stayed at, this would have elicited glares and impossible complications. Not with Christy. She obviously did not deal with this much, but figured it out in short order and handled the credit for me.
Janice, who serves breakfast in the coach house, and is thinking of buying one of the guesthouses subdivided from the property, was so kind in her service. She took the time to tell us so much history of the plantation (we missed taking the tour) and her stories just made the experience so much richer. She even arranged for us to meet the owner, Nancy, who came over to our table on the final day, just having arrived herself from where she lives many miles away, and again just charmed us with her personality and enthusiasm about the property. She was also the kindly type of person whom you wish was someone in your family.
George, the waiter in 1818 Restaurant, was also incredibly attentive. I ate fried green tomatoes, which sounded disgusting ever since the movie came out and I found out it referred to food. They were delicious. The steak, the fish, everything was so good.
I do not mean to gush, and I am generally a cynical and jaundiced person. If there is some jerk complaining about service loudly in the lobby, it is usually me. It takes a lot to make me feel like I got my moneys worth, but Monmouth Plantation satisfied me so immensely.
I was made to feel, in the best meaning of the phrase, like family. I was desolated to think I would never see these people again. I wanted to stay, and become part of the culture, and have friends like these people. I imagine many who come through there feel the same way. It was so much more than a hotel. If the staff there is reading this, please know Ami and I wish you much success and hope to see you all again in this lifetime.
Oh and thanks to Marie the night auditor, for putting up with my inane questions with kind patience.
My mistake there was no fitness center. Stay in the main house, in the Quitman room if possible, it...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.