I would never recommend this hotel to anyone. EVER! This was my first and last time ever staying at the Passport Inn.
There are really no words to describe this place..
We occupied 70% of the rooms at this hotel for the weekend (family reunion).
The sheets, pillow cases, comforters, shower curtains were all unclean. Including the towels.
There were roaches in the refrigerator. The rooms stunk so bad. Many of us traveled to the next town just to find a better hotel room. The clerk at the from desk was rude. She had a very bad attitude and was very unpleasant to talk to. It took house keeping 4 hours to bring clean towels. I called the front desk asking for cream, sugar and cups and was told that I would needed to come and get them myself.
I am in the process of writing a letter to the BBB and to the Head quarters.
Never would I ever recommend this hotel to anyone.
KA. Houston, Texas







Value
Location
Check in / front desk



