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“New and Excellent Service” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Natchez South

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Holiday Inn Express Hotel & Suites Natchez South
2.5 of 5 Hotel   |   639 S Canal Street, Natchez, MS 39120   |  
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Ranked #3 of 18 Hotels in Natchez
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“New and Excellent Service”
5 of 5 stars Reviewed July 28, 2013 via mobile

We found the Holiday Inn Express after completing our trip on the Natchez Trace. Ironically Natchez was the least dog friendly hotel city on our Southern tour until I called the Holiday Inn Express.

They had a reasonable pet policy and only charged one pet fee for our two dogs. The hotel WiFi was excellent as was the morning continental breakfast. Being a new hotel the rooms were in excellent condition. Finally the staff was all very nice.

The only cons and these are minor were:

1) only one elevator which could be slow and is problematic with large amounts of people and dogs.

2) the lobby is always playing music making my 0600 conference call somewhat difficult.

3) nothing walkable for food.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine M, Director of Sales at Holiday Inn Express Hotel & Suites Natchez South, responded to this review, July 30, 2013
Thanks for giving us a review! The Holiday Inn Express & Suites - Natchez South values all of our guests comments. We are happy y'all found us after a trip down the Natchez Trace. We know pets are like family and we are glad we could accommodate your family. We hope the next time y'all are in Natchez, y'all will stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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39 reviews from our community

Traveler rating
    22
    11
    4
    1
    1
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11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 24, 2013

This hotel had only been open a week before my daughter, granddaughter and I checked in. We arrived around 5:30 and checked in without a hitch, until we arrived at our room only to find out that the suite description online and the actual room did not match. We had booked a suite, because of my snoring I need to be separated from others so everyone can get a good nights rest. After we were checked in about 30 other people arrived, each checking in individually! The desk attendant was very slow at selecting rooms for all the new arrivals. My daughter got the attendant to reassign us other room...only to find out it was the same room different floor. After 3 hrs and all others were checked in we were finally able to address the room issue. Finally after a stand off with the attendant he assigned me with a complementary room of my own. The hotel had some air conditioning issues but that was being addressed so should not be a problem in the future. The room was great, beds comfortable and selection of pillows provided. The breakfast was a typical hotel continental breakfast. I would highly recommend this hotel.

Room Tip: Room 300 was an extra wide room with king bed. Very comfortable.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catherine M, Director of Sales at Holiday Inn Express Hotel & Suites Natchez South, responded to this review, July 26, 2013
Thank you for your review! Here at the Holiday Inn Express & Suites - Natchez South we pride ourselves in great customer service. We are sorry that our room descriptions didn't match what you had in mind. We are currently working on correcting the issue. Thank you for being patient with us during our opening. We hope the next time you are in Natchez you will choose to stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Natchez South

Address: 639 S Canal Street, Natchez, MS 39120
Phone Number:
Location: United States > Mississippi > Natchez
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 18 Hotels in Natchez
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Natchez South 2.5*
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