We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok, but...” 2 of 5 stars
Review of Tamalpais Motel

Save Saved
You added Tamalpais Motel to your Saves list
Tamalpais Motel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Tamalpais Motel
680 Redwood Hwy, Mill Valley, CA 94941   |  
Hotel amenities
Ranked #5 of 6 hotels in Mill Valley
1 review
1 helpful vote 1 helpful vote
“Ok, but...”
2 of 5 stars Reviewed August 10, 2012 via mobile

Good points: previously reported bedbug problem apparently resolved. Good king size bed in room, relatively recent. Staff friendly enough, allowing inspection of room prior to letting, and forewarning of no ac.

Bad points: questionable stains and material on bathroom door frame and on painted walls next to sink says hygiene may still be an issue, but no hair in drains as previously reported. Overwhelming smell of bleach, which may be comforting to some. Room too small and no ac. Toilet seat loose. Door locks not up to standard.

Overall an ok last minute place to stay, with the cheapest price in the area, but would advise attempting to book elsewhere first.

  • Stayed August 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

21 people have reviewed this hotel

Traveler rating
    2
    3
    5
    2
    9
See reviews for
7
9
4
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Huizen
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 4, 2011

Awfull motel. The highwaynoise makes you crazy, so we had to shut the frontdoor for a little bit less noise, but the smell in the room was very bad, so we had to keep the door a little bit open. The room was small, and we had hardly any space for putting our luggage. The bathroom was dirty. Hair from other people was on the floor. There was no soap, only some kind of lotion. The lady who helped us at the frontdesk was not very friendly. She was obviously in a hurry and helped us in about 1 minuut, speaking very quickly. She was from Inda and had an accent. Our native language is not English, so we had a problem with understanding her. She was not intending to repeat anything for us.
Don't go to this motel. Pay a little bit more for a better hotel or motel. This motel should be shut!!

  • Stayed September 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, October 14, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• The lady who works at the front desk received extra training in the courteous, respectful, friendly manner in which she as our employee is to treat you, our valued guest.

• Management was approached about the possibility of setting up some sort of system whereby when there is a language problem the staff member or the guest could ask for another staff member to assist in making both parties understand what is being said.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marina del Rey, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2011

Our Family w/ 2 kids stayed here and brought the bedbugs back to our home afterwards. Now my bedbug-allergic wife has bites up and down her arms and legs; and we're plastic bagging and washing EVERYTHING to try to get rid of bedbugs from our home. I wished we had arrived earlier in the evening to see what a cesspool it was, but after our 9pm check-in, we didn't want to look around for a vacancy somewhere else on a holiday weekend......BIG MISTAKE!
If you HAVE TO stay here -keep your luggage in your car, or in the tile bathroom; and put everything that was inside the room in a black plastic garbage bag. That way if you leave it in your car in the sun it will heat to 120-degrees F for awhile and kill all the bedbugs. Otherwise you can wash it all in a HOT WATER wash.
Better yet..just STAY AWAY.....I'M NOT KIDDING!
-what a nightmare

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, October 14, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed of your report of bedbugs in the room assigned to you and instructed to see to their extermination.

We take our reviews very seriously. I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel, I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2011

When you plan a last minute trip the Bay Area over a holiday weekend and you're on a budget, please don't stay at the Tamalpais Motel like we did. First night's room had big stains on the floor, terrible mattresses, no side tables for one of the beds, though the bathroom had been updated, though not enough counter space or a soap dish in the shower. Second's night room featured a better mattress, but still stains on the carpet, weird green gunk inside of the ancient lampshades and hairs on the towels and sheets. Not-updated bathroom with a shower fixture that seemed to be missing a proper nozzle. AND one day later I am covered in large red welts traveling up my arms and legs. So spend $20 more bucks and stay someplace else.

Room Tip: ask for a better mattress and you better check for signs of bedbugs.
See more room tips
  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, September 17, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

• Maintenance was informed of your report of possible bedbugs and instructed to look into the matter and to see to their elimination.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. We take our guest reviews very seriously and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed July 4, 2011

Filthy, disgusting and no air conditioning (though unmentioned in the amenities). Never, ever, stay at this dump. Ever.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, September 17, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Management was approached about the possibility of installing air conditioners in some of the rooms.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed November 20, 2010

This motel resembled what I could only have imagined seeing in a horror movie. When we arrived it was late and were happy (at the time) to have just found a place to stay. The room’s door had been kicked in and patched back together so it would still closed. On the walls was dried spit and the carpets were filthy dirty. We propped a chair against the door, slept in our clothes on top of the bed, and left as soon as the sun came up.

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, April 1, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Maintenance staff was notified of the condition of the door in the room assigned to you and instructed to repair it properly.

2) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 2, 2010

cheap and handy location to all holiday attractions, good central location. Staff friendly, room serviced everyday , very clean. Not a place to live in but to base yourself just for sleeping and taking off each day for activities.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Tamalpais Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tamalpais Motel

Address: 680 Redwood Hwy, Mill Valley, CA 94941
Location: United States > California > Marin County > Mill Valley
Amenities:
Free Parking
Hotel Style:
Ranked #5 of 6 hotels in Mill Valley
Price Range (Based on Average Rates): $$
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Tamalpais Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tamalpais Hotel Mill Valley

Owners: What's your side of the story?

If you own or manage Tamalpais Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.