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“worn-out mattress, highway noise an BEDBUGS!...not worth it at any price” 1 of 5 stars
Review of Tamalpais Motel

Tamalpais Motel
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Tamalpais Motel
680 Redwood Hwy, Mill Valley, CA 94941   |  
Hotel amenities
Ranked #5 of 6 Hotels in Mill Valley
Marina del Rey, California
1 review
1 helpful vote 1 helpful vote
“worn-out mattress, highway noise an BEDBUGS!...not worth it at any price”
1 of 5 stars Reviewed September 10, 2011

Our Family w/ 2 kids stayed here and brought the bedbugs back to our home afterwards. Now my bedbug-allergic wife has bites up and down her arms and legs; and we're plastic bagging and washing EVERYTHING to try to get rid of bedbugs from our home. I wished we had arrived earlier in the evening to see what a cesspool it was, but after our 9pm check-in, we didn't want to look around for a vacancy somewhere else on a holiday weekend......BIG MISTAKE!
If you HAVE TO stay here -keep your luggage in your car, or in the tile bathroom; and put everything that was inside the room in a black plastic garbage bag. That way if you leave it in your car in the sun it will heat to 120-degrees F for awhile and kill all the bedbugs. Otherwise you can wash it all in a HOT WATER wash.
Better yet..just STAY AWAY.....I'M NOT KIDDING!
-what a nightmare

  • Stayed August 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, October 14, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed of your report of bedbugs in the room assigned to you and instructed to see to their extermination.

We take our reviews very seriously. I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel, I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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21 reviews from our community

Traveler rating
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    5
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    9
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Los Angeles, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 6, 2011

When you plan a last minute trip the Bay Area over a holiday weekend and you're on a budget, please don't stay at the Tamalpais Motel like we did. First night's room had big stains on the floor, terrible mattresses, no side tables for one of the beds, though the bathroom had been updated, though not enough counter space or a soap dish in the shower. Second's night room featured a better mattress, but still stains on the carpet, weird green gunk inside of the ancient lampshades and hairs on the towels and sheets. Not-updated bathroom with a shower fixture that seemed to be missing a proper nozzle. AND one day later I am covered in large red welts traveling up my arms and legs. So spend $20 more bucks and stay someplace else.

Room Tip: ask for a better mattress and you better check for signs of bedbugs.
See more room tips
  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, September 17, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

• Maintenance was informed of your report of possible bedbugs and instructed to look into the matter and to see to their elimination.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. We take our guest reviews very seriously and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed July 4, 2011

Filthy, disgusting and no air conditioning (though unmentioned in the amenities). Never, ever, stay at this dump. Ever.

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, September 17, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• Management was approached about the possibility of installing air conditioners in some of the rooms.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed November 20, 2010

This motel resembled what I could only have imagined seeing in a horror movie. When we arrived it was late and were happy (at the time) to have just found a place to stay. The room’s door had been kicked in and patched back together so it would still closed. On the walls was dried spit and the carpets were filthy dirty. We propped a chair against the door, slept in our clothes on top of the bed, and left as soon as the sun came up.

  • Stayed December 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, April 1, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Maintenance staff was notified of the condition of the door in the room assigned to you and instructed to repair it properly.

2) Housekeeping staff received additional training concerning the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
56 reviews 56 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 2, 2010

cheap and handy location to all holiday attractions, good central location. Staff friendly, room serviced everyday , very clean. Not a place to live in but to base yourself just for sleeping and taking off each day for activities.

  • Stayed September 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davis, CA
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 6, 2009

Tired from an all day road trip, my father and I checked into The Tamalpais Motel for the evening. While my father turned in for the night straight away, I stayed up a little later to watch some television. I was sitting on the bed and happened to notice a bug crawling up my arm. I recognized it as a bed bug and woke my dad straight away. We gathered our belongings and went to the front desk. The woman at the desk did not seem surprised by our experience and only asked how many we saw. We were refunded our money and checked into the motel across the street (which wasn't much cleaner but didn't have bed bugs.)

  • Stayed October 2009, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TamalpaisMotel, Webmaster at Tamalpais Motel, responded to this review, April 1, 2011
Dear Guest,

Thank you for choosing Tamalpais Motel for your recent stay in our area.

Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following steps were taken:

1) Maintenance staff was notified of the report of bed bugs and instructed to see to their extermination.

2) Housekeeping staff received further training concerning the level of cleanliness which they are required to maintain as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Tamalpais Motel. I think you will be greatly pleased.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
62 reviews 62 reviews
40 hotel reviews
Reviews in 46 cities Reviews in 46 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed October 24, 2009

This is an old motel that sits along the 101 highway not too far north of the Golden Gate Bridge. I was looking for an inexpensive place to crash around sunset. I got a room for $65 at about 6:00 p.m.

The room was relatively small and not particularly fancy. The bed was perfectly adequate. There were no bugs or vermin. The bathroom was surprisingly clean; indeed it had been recently remodeled (not super fancy, of course, but relatively new nonetheless).

I was assured that there was Internet access but for whatever reason (I'm pretty tech savvy), I couldn't get it too work. Rather than complain, I just used my broadband card. The highway noise was quite loud but I was able to drown it out very successfully by running the fan in the room (there didn't appear to be any air conditioning). Given that a Best Western a couple of miles north in San Rafael had quoted me something like $150 as their cheapest rate for the night, I considered myself better off here. Still, I probably wouldn't recommend this hotel if to anyone who had the luxury to shop around ahead of time.

  • Stayed October 2009, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tamalpais Motel

Address: 680 Redwood Hwy, Mill Valley, CA 94941
Location: United States > California > Marin County > Mill Valley
Amenities:
Free Parking
Hotel Style:
Ranked #5 of 6 Hotels in Mill Valley
Price Range (Based on Average Rates): $$
Number of rooms: 12
Reservation Options:
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Also Known As:
Tamalpais Hotel Mill Valley

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