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“Great place to stay” 4 of 5 stars
Review of Holiday Inn Express Hotel & Suites Keystone

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Holiday Inn Express Hotel & Suites Keystone
2.5 of 5 Hotel   |   321 Swanzey St, P.O. Box 430, Keystone, SD 57751   |  
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Ranked #4 of 14 Hotels in Keystone
San Diego, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Great place to stay”
4 of 5 stars Reviewed July 31, 2014

After staying with family for many days, this was our one night to regroup as a family. The kids needed a swim after being in the car and we all needed sleep. After reading reviews we chose this property and were not disappointed. Front desk was friendly, hotel was very clean and the pool was very nice.

We were concerned when we realized our room was right next to the elevator and I am a light sleeper, but we had not noise issues and the hotel was sold out. Comfortable beds, pillows and a very clean bathroom.

Breakfast the next day was packed, but the items offered a better selection than the Holiday Inn Express we had stayed in previously. We liked the fact that they had some unsweetened cereals, oatmeal and better fruit choices.

Keystone is a busy place, but this property allowed us to relax when we needed to.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CZeimet, General Manager at Holiday Inn Express Hotel & Suites Keystone, responded to this review, August 1, 2014
We were happy to hear that you had a great stay with us recently. Our staff was pleased that you enjoyed the pool, the hotel was clean and staff was friendly. We were also happy to hear that you got a good nights rest, and the elevator wasn't an issue for you. The breakfast area does get very busy in the morning, but we were delighted to hear you enjoyed the variety offered. We offer our guests the smart start breakfast, and offer more healthy choices to get your day going right. Thanks for reviewing our property, and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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330 reviews from our community

Traveler rating
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156
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Blair, Nebraska
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed July 28, 2014 via mobile

The king bedroom with queen pull out was a nice clean room! Breakfast was good but the eggs were like rubber. If you like carbs that was all good. The pullout bed was a little uncomfortable because you could feel bars underneath. Very pleased with our stay. Would recommend it and stay there again!

Stayed July 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

We stayed at the Holiday Inn Express Hotel & Suites in Keystone over the July 4th weekend 2014. The staff was very friendly and accommodating. Despite being very busy they were able to accommodate an early check-in which allowed the grandchildren to swim. The hotel is nice and modern, and lobby area fits in with Black Hills them. The hotel is also in very close proximity to every place you would want to walk in Keystone, yet far enough away where you are not trampled underfoot the many tourists visiting here.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Cloud, Minnesota
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2014

We stayed here for three nights over Memorial Day weekend and it was great! Very clean. The staff was helpful and friendly. The breakfasts were good! We got a great deal online too! The only thing that would have made it better was if there was a kiddie pool.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 1, 2014 via mobile

We stayed here for our visit to Mt. Rushmore. This is one of the newest hotels so our room was clean and comfortable. The towels were surprisingly soft. The staff was friendly and helpful. The indoor pool looked nice though we didn't use it. This was the last hotel on the town strip so it was quiet yet a very easy walk to the shops and restaurants. Only 2 drawbacks: like the others hotels this backs right up to the hillside. We were on the 3rd floor so the hill was about 30 feet away but on the 1st floor it's dark and the hill is less than 10 feet from your window. If you are on the street side there's no issue with this. The other drawback was the breakfast. I probably could have gotten by with cereal or a bagel but my 2 hungry guys needed more and the eggs didn't look good. Overall we would stay here again.

Stayed June 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alton, Illinois
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 21, 2014

Nice location to keystone attractions. They had a nice pool and guest laundry. Parking is tricky. Quiet and clean. Barlee's restaurant across the lot was good.
Breakfast was just ok, but they have a variety, just not too great on taste. Halls and elevator were hot. Rooms were nice though. Good beds and pillows!

Stayed June 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erie, Pennsylvania, United States
Top Contributor
240 reviews 240 reviews
22 hotel reviews
Reviews in 71 cities Reviews in 71 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed June 17, 2014

Typical Holiday Inn Express, but nicer. Great walking location to town. Good breakfast and very friendly staff. Walked to town for dinner.

I would recommend this to anyone visiting the local attractions.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Keystone

Address: 321 Swanzey St, P.O. Box 430, Keystone, SD 57751
Phone Number:
Location: United States > South Dakota > Keystone
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 14 Hotels in Keystone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Keystone 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Keystone is located at the base of Mt. Rushmore in the bustling historic town of Keystone, SD and central to all family-approved attractions. Just minutes from Mt. Rushmore, Crazy Horse and Custer State Park. The Holiday Inn Express Hotel & Suites Keystone is a new, deluxe hotel architecturally designed after the magnificent look of Mt. Rushmore. Come and enjoy our Great Room as you relax around our 3-sided fireplace featuring a Western/Native American flair. The hotel features include free local phone calls, high-speed internet access, business center, and a large pool and hot tub.Enjoy a unique breakfast experience at our new continental deluxe Express Start Breakfast Bar served every morning featuring biscuits & gravy, bacon & eggs, the world's best tasting cinnamon roll, and much more. Visit Keystone, SD and stay smart at the Holiday Inn Express Hotel & Suites Keystone. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Keystone
Holiday Inn Express Keystone
Holiday Inn Keystone
Keystone Holiday Inn

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