Only went for lunch, did not stay so my comments only relate to the restaurant not the hotel. Good points: pleasant attentive staff, nice surroundings.
Not so good: all looked good until we sat down, the long tablecloth hid dust and crumbs on the floor. We were early at 12 midday so must have been from breakfast or worse the night before.
The food: the soup other people in our party had was described as excellent, well presented and tasted very good. The flakes of Loch Duart salmon tart (salmon and broccoli quich by another name) was tasty but the pastry was 'hard'. The Salmon main course was over cooked as was the duck breast. The person taking the order was at pains to point out that the duck was served pink but sadly it was not though it was nicely presented The butternut squash pithiver looked more like a round pasty and lacked flavour. It was not appropriate to make comment at the time as we were treating a guest to lunch but when the chocolate and hazelnut torte arrived it was so heavy that even our guest and I sent it back and exchanged it for a poached pear tarte which was much better.
This set menu 3 course meal was thirty pounds per head which does not appear bad value and had the food been of a higher standard then it would have been reasonable. However we have just had a four course set menu lunch at Parnell's in Birmingham for £30 per head and it was exceptional without fault. So in our opinion the Moathouse is a nice place with pleasant staff, let down by the kitchen.

My father recently had his 80th birthday and unfortunately I could not make it back from Vancouver to be with him. As he loves the food at the Moat House we had the idea of asking them to deliver lunch to his house (which is luckily in Acton Trussell) Everyone that I spoke to when coordinating and setting up the meal was extremely helpful and went out of their way to help.

I just got off the phone to my parents and they said that the food was delicious and that everyone made them feel extremely special, the Moat House staff went out of their way to ensure that my parents enjoyed the food. They had no reason to go out of their way to help us, it is wonderful that they made all of the effort that they did. I cannot thank them enough, their actions made my my father's birthday even more special.

Just returned form celebrating a joint 90th birthday celebration for twins at this attractive venue.
The staff were all wonderful - friendly, polite, helpful and efficient. Nothing was too much trouble.
The food was excellent - whatever was chosen form the menu was beautifully presented and tasted lovely. Very good value for money too.
Well done to all the staff and management. Can't recommend highly enough.

Yesterday we held our Annual Conference at the Moathouse and it is impossible to fault a single thing. The service, refreshments, evening food and hospitality was without fault. In an age when mediocrity is the norm, this establishment raises the bar and is exactly what others should strive for. Well done to all management and staff.