We have stayed at chain hotels the past few years, so staying here was an eye-opener. The front desk is hard to get to: large columns block the waiting line approach and everything is done with little pieces of paper, filing folders, and employees walking 10-15 steps for each task. You have to sign an 8.5x11 sheet filled with rules (do not run, do not bring alcohol in, do not shout etc.) which I was told they needed to do because of "wedding parties"---but makes you feel as tho' you're checking into a cheap Motel 6 on the highway. The room was a Deluxe King, nice but with the dated band of almost-matching wallpaper around the top of each wall and loads of drapery swag everywhere. A beat-up old wooden cabinet held a huge (in depth not width) old television set. The bathroom was small, very little counter space at the sink and no other make-up or staging area. Oddly enough there was a mini-bar that was computer operated (no honor system here!) like a coke machine: you press buttons for your selection, a plastic window allows access to the selection and the mini-bar debits your account in real time. Over half the spaces in the mini-bar were empty, so not sure how much this piece of 21st century technology gets used or replenished. The bed was very comfortable (a new foam type) and the room (on the 3rd floor) was quiet. Breakfast is a very anemic (by modern standards) buffet of breads, small yoghourt plastic containers, some fruit, coffee and orange juice. The breakfast is held in the lobby limited seating area which is woefully inadequate considering there are 184 rooms in the hotel. The restaurant (Rod's) which predates the hotel is a wooden and brass Victorian extravaganza..we regretted we didn't have time to eat here. They have a wonderful glass room that must make them popular for weddings. The hotel is situated across the street from the Convent Station NJ Transit line so is less than an hour away from mid-town NYC, and is less than 10 min away from Morristown. The front desk was very helpful with directions (and there are two computers in the lobby to use as well) but, again, very tedious on check-out with paper-pushing, filing, stapling. If you have to be in this area, this is a good place to stay but otherwise nothing to go out of the way for.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.