My husband and I had a short break at this hotel recently. The staff were really welcoming and couldn't be faulted - especially the housekeepers. The room was lovely (recently refurbished) although I personally do not like the wash hand basin to be separate from the bathroom for hygienic reasons but that is purely a personal preference.
The food was of an excellent quality but again, I feel the finer points let it down somewhat. On paper, the breakfast choice is vast. However, we never got to see any yoghurts or croissants both of which were supposedly available. If they are not available (as we were told on the occasion that we asked) then they should be removed from the menu. The mango orange juice ran out one day and there wasn't any more. Similarly the mango juice ran out on the Tuesday and was still unavailable the following day. Stock control is clearly lacking.
Evening meals were superb, the restaurant being a stunning setting but staff weren't over familiar with the correct protocol of serving. Coffee is served as part of the set menu but this isn't on the evening menu sheet and neither is it offered unless you ask.
I love this hotel and the staff are really friendly and we will definitely visit again. I just hope the finer details are polished so that it can shine to its full potential.
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- Also Known As:
- Cliftonville Hotel Cromer