Stayed at this hotel for a week in October.
Arrived at Dalaman in the early hours, transfer is about 2 hours in all as you stop for a toilet break half way, Rep was fine and answered any questions asked.
Got booked in quickly, the reception itself is very very small and the guy was waiting for us, we booked in quickly and he helped us to the room carrying a few bags.
We purchased a safe for the week but left the air con, you get free air con for a couple of hours in the morning about 8-10am ?? and again about 6-8pm ?? and to be honest this was enough, the rooms are quite cool and well designed to keep the heat out.
We unpacked which highlighted an issue with storage, there simply wasn't enough, especially for the person sleeping in the main room.
Another negative was the safe, it worked fine but was located on the floor of the wardrobe right at the back, it was nearly impossible to get to, remember to get your money out before putting on your smart linen trousers !!
We awoke to sunshine and took breakfast in the hotel bar, this is by the pool and is open plan. Breakfast was nice and when we ate at the hotel, the food was pretty good, no complaints.
Popped down to the beds and as usual you've got to get your towel out, tell you what we talk about the German’s but we must get our towels out – and often just leave them there !!!!!
Get to the pool early and you are ok, I'm sure in peak season you’d struggle.
You can get to the sister hotel (Grand) on a shuttle bus, just ask at Reception and they’ll ring for it and collect you.
The walk down to Icmeler is about 25 minutes, walk down the hill, turn left and then carry on past the ASDA supermarket, it takes about 30 mins to walk to the beach.
You’ll pass through main residential area from the hotel, not the prettiest of walks to be honest.
Icmeler has a few different streets and squares so have a good walk around on your first day.
The town itself is a bit scruffy I thought, could do with a little clean and TLC.
The people as a whole were nice, the Turks can be a bit “in your face” at times but we only found the staff in the Red Lion a bit pushy, we even shopped a bit and they were fine.
There’s 2 pools (one with a slide) which are fine but they are deep, if you’re not a good swimmer you’ll struggle.
Hotel staff were nice and chatty but they loved their music, the music I must say was far too loud on numerous occasions and rather inappropriate at times (language in the rap music was not ideal for a family hotel). The music seemed to be played for the staff and not the guests and I’m aware of a few complaints of the music being too loud.
Room was very clean but dated, no complaints though apart from the lack of storage and the daft location of the safe.
The Reception was far too small, if a few suitcases were left, there was no place to stand inside if raining or cold, like our final night. You are left to stand out on the road, no chairs, no warm room which was a little daft.
However the main complaint was the wedding party, they were the wedding party from hell.
The plan was to drink heavily all day, let kids run amok, shout at kids, slam all doors and then drink some more and then shout at kids after slamming a few more doors.
There was a 4am incident where everybody went into the pool and woke everybody up with their splashing about and shouting, the hotel is only small and all rooms face the pool so everybody was woken up.
Mind you, the following night was much worse when an all out family brawl kicked off about 430am and I know for a fact every guest was woken by that. Basically there was a mass brawl, shouting, scratching, fighting – it was war. Mind you on the plus side the wedding apparently was off so we may get some peace – not a chance.
The following daytime it was back to normal, heavy drinking and load behaviour, choice language at all times, doors slamming, kids being shouted at, did I mention the doors slamming ?.
The group seemed pleased when upsetting guests, we actually heard one them say “we’ve upset another family” and just laughed.
They didn’t even have the decency to buy most of their beer at the pool bar, they just purchased the first drink and then topped up at the room and come back down with a full pint.
They were god-awful and ruined ours and many other peoples holiday, however the hotel didn’t seem bothered, even after numerous complaints, they knew they had a cash-cow and wouldn’t say anything to them, bugger the rest of the guests.
We are in the process of a formal complaint with Thomas Cook, the hotel simply looked after the wedding group and didn’t bother what they got upto and who’s holiday they spoiled.
The wedding night itself came, the wedding was off the day before and then on again so it came as a surprise when we saw them practising walking down the hotel steps.
The hotel pretty much shut down for other guests, you couldn’t use the lower pool, you couldn’t use the restaurant, you couldn’t use the toilet, this was rather important to the poor couple we chatted to who couldn’t keep their room on, not sure what they had to do between noon and 9pm when the bus came, but they could use any hotel facilities !!!!
The wedding was on whilst we left on the bus, the noise was horrendous, nobody was sleeping that night and I’ve never seen a Michael Jackson dancer along with Iron Man at a wedding, yes it was a classy event
Must admit to having rather good local grub, loads of meat, salad and rice, which I love.
The best places to eat were ………..
Wayside – you will probably walk past this on the way to town, exceptional food, relaxed atmosphere and good value, fully recommended. I had the special meatballs and it was one of the best meals on the holiday.
Karem – fantastic local food, staff were pleasant and a lovely little place on the canal.
Sidiks – again great local grub.
Hanedan – fantastic local food, great chatty service and the breads were ace.
Charlie’s – had a nice breakfast here.
Bonjour – large menu, large portions and a very enjoyable meal.
The Chef – a bit pricey compared to the others but still pretty good. Just beware the extra cost of salad, Waiter said meal comes with rice or salad and when salad requested, it cost extra !!
The only meal we didn’t think was any good was Alins where everything was greasy.
The prices are cheap, a pint of Efes is 6 tl which is about £1.85 and the food was cheaper than in the UK, which is a nice plus.
Ask the Rep which restaurants will pick you up at the hotel, Hanedan restaurant have a pick up service so you may as well use it.
Take your own personal music and earphones, the poolside music can be loud and offensive.
Taxi’s are cheap, about 10 tl from town but remember to ask how much before getting in, they will add a few lira if you don’t.
Take good walking shoes as the walk into Icmeler and back does take it’s tool, especially if you’re a little older or unfit.
We took a great boat trip, just booked on the boardwalk by the beach. We booked the half day trip and we enjoyed it greatly.
Tip is go somewhere else if you want peace
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.