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“COMPLETE LET DOWN!!!!” 1 of 5 stars
Review of Kurt Apartments

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Kurt Apartments
3.0 of 5 Hotel   |   Golenye Mah. 19. Sok. No:1, Icmeler 48720, Turkey   |  
Hotel amenities
Ranked #50 of 93 Hotels in Icmeler
York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“COMPLETE LET DOWN!!!!”
1 of 5 stars Reviewed July 29, 2012

After reading previous reviews about Kurt Apartments we chose to go ahead and book here for 12 days as we believed that previous complaints about the manager could be misleading......HOWEVER after the first few days of him being nice to us and trying to help us enjoy our stay it wasn't until we booked a trip with a company that had insurance that things turned sour.

He offers trips from his own little booklet but I recommend highly not to take them as these come without insurance and not correct transfers. For this reason we didn't book with him and he wasn't happy with this and ignored us for the next day until we wanted some lunch. unfortunately my girlfriend hurt herself on one of the trips and needed to go to hospital and get stitches in her foot, when arriving back after 3 hours at the hospital we where ignored by the son but greated by mr Kurt and the brilliant bar staff mustafa. Mustafa then offered us a free main course after the accident. After eating the meal and going to pay for the drinks and desert mustafa checked with his manager if this was ok and we where then charged for 2 set meals when we had only had 1. When we tried to sort this out and explain ourselves he just threw the receipt down and said knock of 10tl (£4) and walked off. Mustafa later explained the manager just wanted more money.

The next morning we asked to move rooms as we where on the 3rd floor and my girlfriend could not walk up all the stairs the manager reluctantly moved us to a ground floor even though we where in a room that slept 8 when it was just the 2 of us and there where 11 four bedded rooms free.

A number of bars have a free shuttle service to and from your hotel if can get hold of one of there leaflets and buy a phone card which is worth the money as hardly goes down. We where introduced to this service by a couple at the apartment that had seen us not be able to leave the apartment due to my girlfriends injures and where having every meal at the apartment. When we where told that the manager would ring the bars for you to use the shuttle, however when we asked he refused to call as he told us he offered food at his hotel. In other circumstances we could understand why as you could sort out the lifts yourself but as my girlfriend suffered to walk far we werent able to get out and get hold of the leaflets and we just wanted to be away from the apartment and see icmeler as we where spending a lot of money having breakfast and lunch in the apartment as couldn't leave....it was self-catering after all!

Every Wednesday the hotel puts on a Turkish styled night and as we arrived on Monday we said we would wait until the following Wednesday to see if we had enough money as was 80tl for the 2 of us which we thought was expensive so thought we would wait and see if it looked worth it. When watching the first Turkish night of our stay we noticed that after having the meal which did not have as much Turkish food as advertised you then had to pay 10tl per act (3acts) so the night ended up costing 110t. This was so the acts where paid for by the guests and the 40tl you pay to attend the night went straight to the manager. Guests are not told they have to pay for the acts until they are finished.

Whilst sunbathing on the 9th day of our 12 day stay with my girlfriend still struggling to walk and not able to do anything apart from sunbath had left her iPod under the sun bed whilst going to get a drink. Whilst doing so decided to have a little sleep. During this sleep we received a knock at the door from a concerned friend from the apartment above us who believed he has just seen one of the workers tidy our sun bed up and found our iPod and in doing so looked around and put it into his pocket. When approached if an iPod had been handed in he said he didn't know of anything being handed in. He then came over and looked around the sun bed to try find it with me. During this our friend came down and accused the worker of having the iPod in his pocket and when asked to empty his pockets he pulled out the iPod and pretending like he had found it for me. As he didn't speak great English I waited until the manager arrived after his break. When he finally came back I tried to keep calm and talk to the manager but after not really seeming bothered about my situation and when asking the worker he if agreeded with this he said that the worker had told him he found the iPod for us and then said it must of fallen into his pocket. After getting more and more angry that I was being made out to be lieing I told the manager that I knew the truth and would not spend another penny at the hotel. At this point the manager began to look concerned and wanted to solve it. Showing he was more concerned about the money he was getting and not customer satisfaction. This was disappointing as made things harder for us with my girlfriends injurys. The headphones that where with the iPod also never turned up and never received an apology from the staff. Lesson learnt not to leave anything unattended which was sad as in the previous days of our stay we had been able to have a more relaxed and unattended approach.

On one of the last days a family arrived and where unhappy with the rooms they where given Mr and Mrs Kurt and the manager exploded into a family argument where everyone staying there rushed off to there rooms with Mrs Kurt breaking down into tears and screams whilst the manager just laughed at his mum and walked off. When the family approached the manager about staying just one night to make it easier for everyone he just said I don't care I'm off home now and walked off!

When it came to our last day we where aware that a charge of 25tl would be needed to keep our room when asked if we wanted to keep the room we where told it would cost us 50tl when we knew a couple left the day before paying 25tl. Not having the energy to argue again with the manager we decided to leave the room 5hours early. Having to sit there waiting for our transfer we went and got some food and brought it back to eat whilst we waited. After watching the start of the Olympics the manager just got up and turned it off because we had eaten our own food even though it is self-catering and had no room to eat it in after being asked to pay double! When asked to turn it back on he walked off like a baby muttering Turkish.

In summary I think we have probably had one of the worst experiences we spoke to couples that had returned yearly however we definatly will not be and would advise no-one else to go to Kurt Apartments as after looking at other places close to the centre of all the shop,bars and entertainment at the same price and cheaper. We believe you will get a completely different and more enjoyable holiday going elsewhere!

Room Tip: Rooms with A/C
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  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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117 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Turkish first
  • Any
English first
Runcorn, United Kingdom
2 reviews
4 of 5 stars Reviewed July 8, 2012

just back from this hotel.we had a great time,very relaxing and met some fantastic people .the owners sons to be watched,,,likes to add things to your bar bill,pay up daily...
the rooms are spotless,but basic,the foods good and also the beer,etc is competitivly priced with the bars.overall had a blast .but could do with better entertainment in the bar ,as everynight is karaoke...downside was a turkish kid pood in the pool.never seen it empty so quick.haha.true honestly it did happen...

Room Tip: aircon 35 aweek.safe 30 a fortnight..
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  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 7, 2012

We had a fabulious 2 week holiday,at these great apartments,they are so,so,clean,food at the bar is cooked so great and tasty and really good value,

Artan the owners son took us everwhere to differant places,then picked us up at the time we stated,we did pay him but it was cheaper than a taxi and he is such a lovely man,as is all his family who you see all day at the apartments,

ignore the feedback you see give the kurt a chance and i promise you will enjoy your holiday and book again and again like us.

Room Tip: pool side room
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 29, 2012

Just got back from Kurt Apartmants again! this is our 10th visit and we are back again in August they must be doing something right! Spotless as usual kind and helpfull at all times.Mr Kurts son was a bit of a pain sometimes asking us to eat in his resturant but after a few days he was ok, clean sheets and towels twice a week, pool area great.Cant fault it !!!!!!!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 10, 2012

Just had a sneaky week away with my Mum, stayed at the Kurt apartments in Icmeler .Went 1st May hoping it wouldn't be too hot for my mum who's 77. Really hot during the day but chilly at night.My mum uses a mobility scooter and everyone there was so kind and helpful with her.
Unfortunately I came back ill after eating a bad meal at KFC at Dalaman. Turned out to be Campylabactor and was taken to hospital 3 times. Will never eat in the airport again. Was so ill for nearly 2 weeks.
Well 2 weeks after our return came our real holiday, back at the brilliant Kurt apartments again. Had a wonderful time, staff so helpful and couldn't have done enough for us. Had some great nights out but enjoyed the nights we stayed in at the bar there. Bought some CDs and took my I Pod and it turned the place into Party Central. Even people walking home to other apartments came in to have a drink and see what the fun was.Spent most days lazing by the pool, which was never too busy even though the apartments were almost full. Met up with a lovely couple from Liverpool who we met there 2 years ago and really enjoyed their company. Maids at the Kurt were lovely, so friendly and did an excellent job, as did Mustafa the barman and Suat the chef. He even taught me how to make Menemen for breakfast.. Lots of people there were frequent visitors and usually return twice a year. Cant wait till September to meet up with some of them again.People have written about hassle there but its usually from people who have paid a little for their room and never spend a penny at the bar or restaurant. They are politely asked if the would like a table for dinner or a last drink before bed but some people are so rude they just walk straight past and ignore that person. We have never been hassled in 8 visits and have never seen anyone hassle other people either, just rude people dashing pass and ignoring the hosts. Do they not realise that people are only trying to making a living for the months of the season. Food and drink prices very reasonable and the meals we had were delicious. A vodka and coke was 8tl, out in the bars we visited they were 12tl. Didn't need AC on either visit but had we been staying longer would have needed it. Can't wait for September, booked for 18 nights.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huddersfield, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 4, 2012

just spent a week at kurt apartments, shower cold 5 out of 7 mornings, never had a cleen towel all week. only eat there twice once for breakfast which wasn't to my liking but my evening meal was lovely. mr kurt mehmet was a lovely man and so was mustafa. mr kurt jnr well he's either thick skinned or just thick . never went on any trips he was twice the price of any other people selling trips and we were always ushered to the bar or for something to eat. one day i heard a lady say he woke her up whilst she was sunbathing and asked her if she wanted a ice lolly . well i wouldn't stay there again but i would go to icmeler again and go for a bottle of beer to see mr kurt senior he is a nice man i just wish his son would be more like him as they would of got a better review from me most definitely. a special thank you to meeting a lovely couple from clydebank liz and davie they are lovely people.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tintagel, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2012

We stayed at the Kurt Apartments for 12 nights at the start of the 2012 season on our first trip to Turkey and had a wonderful time.
The apartments are in a lovely quiet location in the old part of icmeler, they are clean and comfortable.
Mr Kurt, Mr Kurt Junior and Mustafa (The Barman) were all very friendly and welcoming and we enjoyed there hospitality over a few bottles of Efes and the odd raki most evenings.
A great introduction to turkey and a wonderful holiday.
We would definitely stay here again.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kurt Apartments

Address: Golenye Mah. 19. Sok. No:1, Icmeler 48720, Turkey
Location: Turkey > Turkish Aegean Coast > Mugla Province > Icmeler
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #50 of 93 Hotels in Icmeler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Kurt Apartments 3*
Number of rooms: 251
Reservation Options:
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Also Known As:
Kurt Apartments Icmeler
Kurt Apartments Hotel Icmeler

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