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“Clean and spacious hotel” 3 of 5 stars
Review of Ikbal Thermal Hotel & Spa

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Ikbal Thermal Hotel & Spa
5.0 of 5 Hotel   |   Afyonkarahisar Izmir Karayolu 9. Km. Afyonkarahisar Merkez, Afyon 03096, Turkey   |  
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Hotel amenities
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Ranked #5 of 15 Hotels in Afyon
Singer Island, Florida
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
“Clean and spacious hotel”
3 of 5 stars Reviewed December 21, 2014

Clean and spacious hotel. We had a few issues with our room hence the 3 stars. Heater wouldn't stop heating and kept our room at 29 degrees. Even electricians were not able to fix it. On the other hand our second room had a perfect heater.Spa was average. Buffet breakfast was ok. Manager went out of his way to try to fix all the issues and was very kind. Unfortunately inland Turkey hotel staff rarely speak English or German.

  • Stayed December 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGUMUSHAN48, Genel Müdür at Ikbal Thermal Hotel & Spa, responded to this review, February 20, 2015
Dear Our Guest,

First of all thank you for choosing to stay our hotel in Afyonkarahisar.

Thank you for taking time to share your experience with us.

We apologize for missing Services during to your stay.

We appreciate your comments and hope that we have another opportunity to welcome you back at our hotel.

Thank you once more for your review.

We hope to welcome you back again soon.

Kind Regards,


Ali GUMUSHAN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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60 reviews from our community

Traveler rating
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    16
    5
    0
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10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Riyadh, Saudi Arabia
Top Contributor
70 reviews 70 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed October 28, 2014

We spent one night only to rest from our trip from Antalya.
The Hotel was nice for relaxation in Turkish Bath & Massage.
Room was very nice & large with all 5 stars facility you need
you can visit the connecting Outdoor Outlet next door with nice Turkish & international brands with nice outdoor restaurants , cafes with lagoon view.

Room Tip: We spent one night only to rest from our trip from Antalya. The Hotel was nice for relaxation in Tu...
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  • Stayed October 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGUMUSHAN48, Genel Müdür at Ikbal Thermal Hotel & Spa, responded to this review, February 20, 2015
Dear Thamer,

First of all thank you for choosing to stay our hotel in Afyonkarahisar.

Thank you for taking time to share your experience with us. We continually seek to provide excellent service and very glad that our colleagues were able to create special memories for you.

We appreciate your comments and hope that we have another opportunity to welcome you back at our hotel.

Thank you once more for your review.

We hope to welcome you back again soon.

Kind Regards,


Ali GUMUSHAN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
81 reviews 81 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel has been renovated completely and is very clean and spacious - the rooms are big and modern and the thermal pools are awesome, hot and relaxing. Breakfast spread is good and the surrounding shops are within walking distance [ don't expect wine with dinner at local restaurant, its not sold]

Free wifi and parking available for guests.

Room Tip: Great stopover on a road-trip for the night.
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  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGUMUSHAN48, Genel Müdür at Ikbal Thermal Hotel & Spa, responded to this review, February 20, 2015
Dear Keith,

Thank you for staying to Ikbal Thermal Hotel & SPA in Afyonkarahisar...

Thank you so very much for your positive feedback regarding your stay at Ikbal Thermal Hotel & SPA.
We are delighted that you enjoyed staying our hotel and found the service of our colleagues to your liking.

We will be looking forward to welcoming you back at Ikbal Thermal Hotel & SPA.

Warm Regards,


Ali GUMUSHAN
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Izmir, Turkey
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2014

Im very often for business travel in Afyon and used this hotel years before and did not use it last years because furnitures was getting old and beds was worst.
I went now again to the renovated hotel and it was great stay beds was very good room very clean and cosy also the spa was fantastic what i not liked was the breakfast it was poor for 5 star hotel advantage is also the hotel is in shopping mall.

Room Tip: take the corner rooms they have more space
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  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGUMUSHAN, Genel Müdür at Ikbal Thermal Hotel & Spa, responded to this review, August 12, 2014
Dear Vedat Zor,

First of all thank you choosing to stay our hotel again.

Ikbal Thermal Hotel & SPA accepted as a gift all complaints and suggestions from you.

The main purpose of being Ikbal Thermal Hotel & SPA is to provide the comfort and peace of their home to our valuable customers. Hence only your evaluation and suggestions will make our purpose duly fulfilled.Thank you for filling in the survey form.

We, as Ikbal Thermal Hotel & SPA , will be trying to provide you the best possible service and happy to have you in our hotel at your next trip. Many thanks in advance.


Sincerely

Ali Gumushan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 15, 2014

we stayed in this hotel on our way between Antalya and Istanbul. The hotel was clean comfy and modern, everything you would expect from a five star hotel.

We booked a corner suite which was lovely and comfortable but rather dark as it only had a few windows in the seating area and lighting was dim.

We wanted to use the thermal pools and take advantage of the spa. there is very little signage where to go to find these facilities and it took several trips in the lift and the staff spoke little English so they didn't know what we wanted.

When we finally found the pool and facilities they were great. I booked a 75 minute massage and it was one of the best I have had. The thermal pool is separate for men and women, which was a bit disappointing but then we saw that you can book a private pool for you and your family - it was around 80 lira (£22) and well worth it.

the breakfast was served on the upper terrace with great views and a wide range of food.

so apart from the signage and dimly lit rooms it was a good hotel and I would stay there again.

Room Tip: No alcohol is served in the hotel or in the area, but in the shopping area attached to the hotel is...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGUMUSHAN, Genel Müdür at Ikbal Thermal Hotel & Spa, responded to this review, August 12, 2014
Dear Dawn,

First of all thank you choosing to stay our hotel.

Ikbal Thermal Hotel & SPA accepted as a gift all complaints and suggestions from you.

The main purpose of being Ikbal Thermal Hotel & SPA is to provide the comfort and peace of their home to our valuable customers. Hence only your evaluation and suggestions will make our purpose duly fulfilled.Thank you for filling in the survey form.

We, as Ikbal Thermal Hotel & SPA , will be trying to provide you the best possible service and happy to have you in our hotel at your next trip. Many thanks in advance.


Sincerely

Ali Gumushan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ikbal Thermal Hotel & Spa

Address: Afyonkarahisar Izmir Karayolu 9. Km. Afyonkarahisar Merkez, Afyon 03096, Turkey
Phone Number:
Location: Turkey > Afyonkarahisar Province > Afyon
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 15 Hotels in Afyon
Price Range (Based on Average Rates): $
Hotel Class:5 star — Ikbal Thermal Hotel & Spa 5*
Number of rooms: 286
Official Description (provided by the hotel):
Ikbal Thermal Hotel & Spa invites you to tranquil, peaceful and comfortable accommodations during your cultural exploration, business and shopping trips in Afyonkarahisar, where the foundations of the Turkish Republic was laid.IKBAL THERMAL HOTEL & SPA is the Number One Destination for Vacation, Health, Shopping, and Entertainment Location and General InformationThe hotel is located inside an open air outlet and entertainment center at the crossroads of the Aegean, Mediterranean and Central Anatolian regions on the İzmir highway, 50 kilometers from the International Zafer Airport and nine kilometers from the city center of Afyon. Connecting important centers with its nature, past and culture, Afyon is known as the capital of history, victory, marble, Turkish sausage and thermal facilities.Our facility sits on 115,000 m² land with a spacious, comfortable and large entrance lobby. The facilities offered include multi-purpose meeting halls and a thermal, spa and wellness center, as well as a physical therapy and rehabilitation center. Guests will find health and entertainment in spacious rooms with French balconies and all the comforts you can think of. Social activities, shopping in an open air outlet and big meeting halls for conventions await guests. A selection of economy standard, disabled access, deluxe, superior, family and suit rooms make a comfortable stay for distinguished guests, families and business travelers. Our facility is sure to become a regular address for your vacations as well as business, health and shopping trips, at a location far from any noise or disturbance in simple, airy and green areas with a capacity of 860, 286 diversely designed rooms, and 588 standard and additional beds.Hotel Services Wireless Metro Ethernet Internet connection in all areas, free tea or coffee and kettle set up in the rooms, laundry and dry cleaning service, baggage room, outdoor parking lot, children's club, playing lounge, table tennis, hair dressers for men and women, AFIUM outlet shopping and entertainment center, Thermal & SPA Center, Turkish Baths, outdoor swimming pool, indoor swimming pool with slide, sauna, steam room, Jacuzzi, fitness center, squash, massage rooms and special thermal bath rooms.Guest Rooms The hotel offers a total of 286 rooms consisting of seven economy, three disabled access, 94 deluxe, 94 superior and 48 family (two interconnected) suites, as well as 12 prince suites, eight princess suites, 16 queen suites, two king suites, one Penthouse Suite and one Penthouse Spa Suite. Guest rooms come with a variety of services and amenities like LCD television and satellite broadcasts, telephone, central heating and air conditioning system, minibar, free tea or coffee and kettle set up, electronic safe deposit box, vanity table, work desk, wireless internet connection, room service, modern marble bathroom, magnifying mirror, adjustable heat hair dryer, and towel warmer. Thermal & SPAThe Thermal & Spa Center offers a myriad of services from spa to sports for a healthy life style. The fitness center contains state of the art equipment, providing activities and facilities like squash, thermal pools, private family baths, indoor swimming pool with slide, children's pool, heated outdoor and children's pool, Turkish Bath, sauna, Jacuzzi, steam baths, hair dresser, massage rooms, mud baths, skin and body care and physical therapy units. There is a ladies-only indoor swimming pool and thermal pools are designed for separate use by men and women. Expert team members using modern equipment are at the service of the guests for their personal care and resting needs. ... more   less 
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