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“Bed Bug Station” 1 of 5 stars
Review of Sleep Inn

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Sleep Inn
2.0 of 5 Hotel   |   5361 Spectrum Drive, Frederick, MD 21703-7339   |  
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Ranked #11 of 21 hotels in Frederick
1 review
“Bed Bug Station”
1 of 5 stars Reviewed January 21, 2013 via mobile

While staying in the hotel I encountered bed bugs in room 211. While lying in the bed watching tv I realized something was biting me. When I pulled back the covers the bed was infested with bed bugs. I called the front desk to report. The agent will came to room with new keys to 107. I took pictures of the bugs in 211 as they were crawling all over the walls. Will took the pillow with the biggest bed bug down to his office. The hotel put my clothes in the dryer thinking this will kill anything that may have gotten in my clothes. When the jacket came back the room it was ruined. When I woke up around 5:30am I noticed there bed bugs in the bed of 107. I called the desk to report again. She apologies and stated that she will have it taken care. At this time we are waiting to hear back from the hotel. Our colleagues in room 209 also reported bed bugs. He woke up to find blood spots on this pillow and bite marks on his body. I inform the hotel staff that the hotel maybe infested.

  • Stayed January 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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86 people have reviewed this hotel

Traveler rating
    15
    35
    25
    6
    5
See reviews for
23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Parkville, Maryland
1 review
3 of 5 stars Reviewed January 2, 2013

I picked this hotel because it was close proximity to the new year's party I was going to. Check-in was very friendly and went fine, the room seemed clean and was spacious enough for one overnight. However, the evening after my return home, I started developing itchy bumps on my arms and feet. It looked to me to be bed bugs. I called the front desk of the hotel to let them know, and the girl I spoke to didn't seem to care. All she said was "did you report it when you checked out?" Well, no, for two reasons: 1) they hadn't started coming up yet. 2) there was no one at the front desk when I left. No apologies or concern. The exterminator came to my house to see if I'd brought any bugs home with me, and thinks it may have been fleas or dust mites, not bed bugs. While that's a relief, I still have itchy bites all over my arms and didn't get an apology.

Room Tip: check for bugs before you sleep
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  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head Island, South Carolina, United States
Top Contributor
75 reviews 75 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed December 30, 2012

We are longtime Choice hotel customers and were very disappointed in this facility. We stayed twice in November. The first time, with Choice points, was fine. Clean, spacious room. Friendly staff, except for the breakfast attendant who could most kindly be described as surly. Our second stay had ladybugs and stnkbugs all over our room and the stairwells. What was most disappointing was the desk clerk's dimissiveness of the problem ("oh, we have them at home, too?") i didn't see any ladybugs in the home I was leaving in Frederick nor did I see them anywhere else we visited. Stay on the top floor and be sure to specify a room away from the elevator and front stairwell as both are noisy well into the morning. Won't be back here.

Room Tip: Stay away from elevators and frint stairwell. Third floor is best.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Baltimore, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed November 5, 2012

I stay at the Sleep Inn in Frederick (the one by the Francis Scott Key Mall) every couple of months. This place has a wonderful staff. They are friendly, helpful, and make connections with their guests. They remember me by name on all of my return visits. The hotel is extremely clean, quiet, and the location is very convenient. It's close to many restaurants and I-270. The price is fantastic-- very affordable. The WiFi is free, too. I always stay here when I need to be in Frederick for a weekend.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sleepinnmanagement, General Manager at Sleep Inn, responded to this review, November 7, 2012
Thank you for your kind reviw on the Sleep Inn Frederick.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thurmont, Maryland
Top Contributor
81 reviews 81 reviews
10 hotel reviews
Reviews in 47 cities Reviews in 47 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 4, 2012

During Hurricane Sandy [10.29 - 11.1] we lost power @ home 3+ days, and needed a place to stay. This is our 1st choice in hotels in the Frederick area. The rooms are clean and spacious, and the staff is wonderful. Breakfast is available in the hotel and there are plenty of local resturants nearby for lunch or dinner. If your traveling, it's a really great location to stay, with easy access to all points N,S,E and W.

Room Tip: The single king [non smoking ] is the best. More room than 2 queen bed room.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sleepinnmanagement, General Manager at Sleep Inn, responded to this review, November 7, 2012
Thank you so much for taking the time to compliment our staff. We take great pride in the service that our staff provides
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Plata, Maryland
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed November 2, 2012

Stayed here for business trip in Frederick. Plenty of restaurants nearby including a Cracker Barrel. Easy access to I270. Breakfast was better than most hotels i've stayed at with eggs,sausage,choices of cereal and oatmeal as well as other items.We have stayed here on several other trips to this area and always have had no problems.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 29, 2012

We have stayed here before and were looking for a place outside of the Washington Baltimore metro area. We need a place with a large parking lot as we were towing a trailer. This place is very convenient to I70 or I270. The reason I gave a 4 and not a 5 is the air conditioner in our room (221) made a lot of noise. The staff was very friendly and breakfast was good. I would stay here again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sleep Inn

Address: 5361 Spectrum Drive, Frederick, MD 21703-7339
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #11 of 21 hotels in Frederick
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn 2*
Official Description (provided by the hotel):
84 Rooms. Conveniently located less than two miles from historic downtown Frederick. Located off I-270 at Route 85, exit 31A and off I-70 at Route 355, exit 54. HOT complimentary Morning Medley Breakfast served from 6-10AM with extended weekend hours. Free high speed internet access throughout the hotel. Complimentary use of 24 hour fitness center. Hotel is located with-in walking distance to numerous restaurants as well as the Francis Scott Key Mall. ... more   less 
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Also Known As:
Sleep Inn Frederick
Frederick Sleep Inn

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