I stayed here December 13, 2011 for one night. I had never been here before and noticed it got good reviews so decided to give it a chance. I was traveling alone so wanted a place that was clean and safe for single female travelers. I want to give this place four or five stars, I really do, but it needs some small improvements, some things that could be avoided in the first place. First, the good things. The hotel appears to be fairly new, it is clean and neat; my room was immaculate. The bed was comfortable and it was very quiet. I did not hear anyone walking above me or next to my room. The front desk staff, although very young, was very pleasant and helpful. All staff that I encountered at the hotel were very friendly. The location is excellent, about a 10 minute drive to historic downtown Frederick (a most charming colonial town with quaint shops and restaurants and a fabulous visitor's center). The hotel sits across the street from the Francis Scott Key Mall, walking distance to good restaurants like the Double T diner and Bob Evans, and plenty of parking. The Mall has three big anchor stores: JC Penneys, Sears and Macy's.
Here are the things that need improvement: the room that was given to me first had a toilet that ran all the time. I would think the people that stayed there before me would have reported it, or at the very least, the cleaning staff. I reported it, and they promptly gave me another room. I will say the man at the front desk went up immediately to try to fix the toilet. I don't know if he got it fixed, I moved my bags to the room next door--or tried to. The key card that the front desk gave me to my second room did not work. So I had to go downstairs again and have a new key card made. The front desk staff had some trouble getting the key made. So between the bad toilet and trying to get in my new room, this wasted about 20 minutes or more of my time. Finally, they got a key that worked. When I entered the room, I noticed there was no shampoo in the bathroom. I had my own, so not that big a deal and I know the staff would have promptly given me some had I asked, but it is a simple thing that should have been taken care of beforehand. I think all rooms should be checked before people are placed in them, to check for supplies, running toilets, etc. The bed was comfortable but the blanket was very thin. Hey, it gets cold in Frederick (it's near the mountains) in December. I like a cooler room and a thick blanket myself. The TV channel selection was disappointing. It is an older model (not flat screen) and gets very few channels. Most hotels get quite a few channels. This one only got local channels and a few cable ones, not ones that I particularly watch, may I add. They did get HBO. Could not find list of channels in room. A card was supposed to be in the hotel room binder, but it was missing. The breakfast was very disappointing. Most of these breakfast in hotel places usually at least have waffles you can make on your own. No waffles, just bagels, muffins, fruit and instant oatmeal and juices and coffee. Not much of a breakfast. I'd advise eating at Bob Evans for a great breakfast right up the street. But, for $75 a night (senior rate) I would expect a better breakfast, better TV selection and no glitches in getting into my room, no running toilets, and a full counter of bathroom supplies. So, sorry, folks, have to give you only three stars on this one. But I would stay there again. I slept terrific, it was quiet, clean, neat, and safe, and the staff was most friendly, and those are the most important things to me.
- Official Description (provided by the hotel):
- 84 Rooms. Conveniently located less than two miles from historic downtown Frederick. Located off I-270 at Route 85, exit 31A and off I-70 at Route 355, exit 54. HOT complimentary Morning Medley Breakfast served from 6-10AM with extended weekend hours. Free high speed internet access throughout the hotel. Complimentary use of 24 hour fitness center. Hotel is located with-in walking distance to numerous restaurants as well as the Francis Scott Key Mall. ... more less
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- Also Known As:
- Sleep Inn Frederick
- Frederick Sleep Inn