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“Nice hotel” 4 of 5 stars
Review of Courtyard by Marriott Frederick

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Courtyard by Marriott Frederick
3.0 of 5 Hotel   |   5225 Westview Drive, Frederick, MD 21703   |  
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Ranked #6 of 21 hotels in Frederick
Orlando, Florida
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
“Nice hotel”
4 of 5 stars Reviewed 4 weeks ago

This Courtyard is a nice hotel. It seems new and the room was clean and modern. There were many places in which to plug in electronics and the bed was comfortable. The area is quiet, but there are restaurants nearby.
There is an eating area in the hotel, but nothing is complimentary.
The only negative thing I can say is that we were told there were only two luggage carts. After waiting more than 30 minutes for one, a hotel employee carried our luggage to our room.
I would stay here again, but I hope they get more carts.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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77 people have reviewed this hotel

Traveler rating
    25
    34
    14
    2
    2
See reviews for
18
11
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34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Turnersville, New Jersey
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 17, 2014

We stayed at the Courtyard Marriott in Frederick mid June 2014 for a wedding reception in the area. We really enjoyed the hotel. Very clean, very comfortable, super great service. We got to our room which had 2 queen beds and I thought I reserved a King. I called the front desk and they kindly explained that I had booked a queen and there were no kings available but if things changed they would let me know.... 5 minutes later, they had a King for me!! GREAT SERVICE

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 17, 2014

It is difficult for me to say anything poor about Marriott. I am platinum, and I do get all my perks. This hotel was convenient to my business and to a bunch of local restaurants. Also ate in the hotel restaurant, which I rate a very good.

My room was fine, and the hotel staff did a bending-over-backwards thing to make me feel welcome and comfy.

I would stay here again.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 7, 2014

I was disappointed with this hotel. The beds in the room are uncomfortable and the chair in the room feels like a used catchers mitt . Their is nothing for free except the business center. No free coffee in the rooms and no free breakfast of any kind which surprises me especially for the high rate paid to stay here compared to other hotels in the area (not even free coffee in the AM if you want coffee you pay for it) They have a restaurant but it was only open for breakfast and dinner, no lunch. The price is unknown but an IHOP, Fridays and McDonalds are right across the street.

  • Stayed June 2014, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon B, General Manager at Courtyard by Marriott Frederick, responded to this review, June 8, 2014
Thank you for your valuable feedback. Marriott has designed the Courtyard Brand of hotels with the Bistro concept offering Starbucks coffee beverages, breakfast options and evening fare for purchase. We do have in our Frederick area, additional Marriott hotel choices for travellers looking for additional options to include; the Fairfield Inn & Suites, Residence Inn and the TownePlace Suties offering a complimentary breakfast and morning complimentary coffee.

You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Again, thank you for your feedback.

Most Cordially,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sturbridge, Massachusetts
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 19, 2014

I often stay in Marriott's so I know what to expect. Greeted by a great staff and manager. I went to my room and it smelled like cigarette smoke so I was going to returned to the desk and asked for another room...no big deal. Well the staff saw me coming and asked if everything was ok and I told them no and all about the smell of the cigarette smoke. Well they sincerely apologized many times and quickly gave me a different room. Because I was on the same floor I witnessed the manager going to the room that smelled like cigarette smoke and calling on the radio to have the room fumigated and cleaned. Very impressed by their quick response of the manager and staff.They are all about taking care of their customers. I will be back just to support them

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2014 via mobile

Best drinks....best bar. She has a great smile! Chantelle is the absolute best!!!!!!!!! You ever let her go courtyard and its OVER!!!! Chantelle chantelle.....I love you! Marriott....promote her! Chantelle if you ever leave I cannot ever live with myself. All week monday thru thursday...get there!!!!!!

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auburn, PA
Top Contributor
73 reviews 73 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 11, 2014

I enjoy staying at Marriott on business trips as they are a higher quality than many hotels. This hotel was in a very good location as there were many food choices within minutes (a little too far to walk), and a shopping center was only about 1/2 mile away as well. The hotel was clean, updated decor and the staff was nice. Bed was very comfortable, everything fine in the room. The only complaint I have is how thin the towels were. The towels felt like they paid $1 each and would be more appropriate in a low quality hotel. That is my ONLY complaint about the hotel.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Frederick

Address: 5225 Westview Drive, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Frederick 3*
Official Description (provided by the hotel):
You'll find that the new state-of-the-art lobby and newly renovated sleeping rooms at our Courtyard Frederick MD hotel provides greater flexibility and choice, featuring; inviting, productive spaces to work or relax, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our hotel's new lobby experience is The Bistro - Eat. Drink. Connect., which provides healthy offerings in the morning, plus dinner service with cocktails in the evenings. You'll find outdoor spaces with a Fire Pit & Pond and plenty of seating, indoor pool, plus, a well-equipped fitness center, 24-hour self-serve business center and Quick Print station. Our new rooms offer comforts of home and ample work space. Conveniently located less than 30 miles from either Baltimore or Washington, DC,near the I-70 and I-270 interchange and just minutes from Historic Downtown Frederick. Your stay at the Courtyard Frederick MD hotel is sure to be more comfortable, productive and enjoyable than ever. ... more   less 
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Also Known As:
Courtyard By Marriott Frederick Hotel Frederick
Courtyard Frederick
Frederick Courtyard
Frederick Marriott

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