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“Decent Hotel and Friendly Staff” 4 of 5 stars
Review of Courtyard by Marriott Frederick

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Courtyard by Marriott Frederick
3.0 of 5 Hotel   |   5225 Westview Drive, Frederick, MD 21703   |  
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Ranked #5 of 21 hotels in Frederick
Pace, Florida
Top Contributor
59 reviews 59 reviews
40 hotel reviews
Reviews in 29 cities Reviews in 29 cities
57 helpful votes 57 helpful votes
“Decent Hotel and Friendly Staff”
4 of 5 stars Reviewed January 13, 2013

The staff at this Courtyard were very friendly. I arrived at the hotel around noon and was allowed to check in. Room was clean and surprisingly the beds were comfortable. Rooms have a mini fridge, LCD TV, and the bathroom is spacious.

The "bistro" in the lobby is very limited on the food they offer so you'll want to go eat elsewhere but there are plenty of restaurants nearby.

They have large seating areas downstairs and even have a nice area outside with a fire-pit however I didn't ever see it in use.

Overall a decent hotel and will probably stay there again next time I'm up there.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review, May 29, 2013
Dear bishoparc,

Thank you for your feedback. I'm particularly glad you thought our pillow top mattresses were comfortable. We are very fortunately to have excellent restaurants in Frederick.

Thanks again.

Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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80 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • German first
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English first
New Castle, Delaware
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 1, 2013

Niccole and Alice are the best. I stay in Hotels all the time and the difference between an average hotel and a great hotel is as much the people as the property. This location has both. Everyone that who represents this property truly cares about their guest and can’t do enough for them. Excellent time – excellent property

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review, April 9, 2013
Shen 10_12,

Thank you for recognizing that our great folks made a difference.

Highest Regards,

Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 6, 2012

We stayed at this Courtyard Marriott because we had points for a free night and wanted to go to Volt. None of the B&Bs had reviews that made them worth the stay so we opted for a free night at the Courtyard Marriott. Though not particularly close to downtown Frederick, the hotel is fine and recently updated. However being a Courtyard Marriott, they still have uncomfortable beds. The heater in our room seemed to have some issues and made a terrible noise when on. Getting to downtown Frederick was very easy. The hotel called us a taxi and it took about 15-20 minutes. We plan to return to Volt and would certainly stay here again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 29, 2012 via mobile

I consider myself to be a hotel snob with a middle class budget. Generally speaking I hate hotels. But my job and vacations demand that I use them. So I do a ton of research, even for one night stays. I recently had to spent a night in Frederick, MD. I chose this hotel based on solid reviews. This was one of the best hotels I stayed in an awfully long time. I will list the highs (and one low) in bullet point form for easier reading.

1) The front desk staff: I got there at noon and my room was not ready. I left my luggage at the hotel and continued to my meetings. When I returned at about 8 pm I was extremely grumpy from a long day. But a woman at the front desk named Barbara perked me up. She gave me a little history of the hotel and ownership and never stopped smiling. It was something positive about her demeanor that made me feel a little more energetic. Even though I was tired I went downstairs, after going to my room, to workout.

2) The gym: It was small but very clean. Two treadmills, one stationary bike and an elliptical machine. Each had its own TV and the equipment was very modern. It also had dumbbells and a weight bench. It would be nice if the gym had exercise mats for those who stretch on the floor or do crunches. I had to use towels to place under me which seems like a waste. I didn't go to the pool but it seemed clean and well maintained. There was a fire pit outside which seemed relaxing.

3) The lobby: it was very clean, modern and well appointed. Nice lounge with a large TV. Nice bar for beer and wine and light fare.

4) The room: It was very clean with fairly new furniture and a nice flat screen TV. I had two queen beds. The room was spacious and thankfully did not have that carpet fresh odor often used by hotels to hide smells. I had a good sleep which is very hard for me to have in a hotel.

Overall: My only complaint was that the wifi was not working in my room. But I was too tired to call and ask them to check it. Other than that, I have no complaints. If every hotel I stay in for the rest of my life was like the Courtyard in Frederick, MD I will be a happy person. Whenever I am in that area it will be my No. 1 choice.

Stayed September 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review, April 9, 2013
cnoty,

Wow - what a great summary. Thank you for all the feedback. I added an exercise mat in the exercise room recently. Hope to have you here again.

Regards,

Matt
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 7, 2012

If you’ve stayed in Courtyards before you’ll have a pretty good idea what to expect here. My partner and I stayed here for five nights as part of a large group attending a nearby wedding. We arrived with high expectations and left feeling they’d been met. We were welcomed warmly by the front desk clerk and, throughout the stay, were greeted and served at a high level by all the staff. All our questions were answered and advice was freely given when we asked. The cool touch screen in the lobby offers directions to restaurants and nearby attractions, easily printed out.

The lobby and other public areas were great for hanging out with our without food and drink. We particularly appreciated the lobby “bistro.” It was open for several hours in the morning for breakfast and in the evening for drinks or a light supper. The offerings, while not extensive, seemed carefully chosen to meet basic needs. We had breakfast there at least three times and were quite satisfied. (The prices were only slightly higher than the nearby IHop or Bob Evans). Also in the lobby are three free computers and printers and a large screen TV, but on the side so it doesn’t dominate the space. Rooms have a coffee maker but there was free coffee in the lobby all morning.

We didn’t use the pool or exercise room but others who did pronounced both inviting and well equipped.

The room was fine with typical Marriott bedding and bathroom appointments. A nice pullout desk with plenty of outlets and room for our laptops. The free WiFi worked consistently but – pet peeve – required frequent reregistration. Insufficient drawer space for our clothes forced use of the sofa for overflow. The hotel gets extra points for having room-darkening shades that worked so well we were able to sleep in a couple of days. Others have complained about noisy rooms; we found ours to be quite quiet.

There don’t seem to be any hotels in the historic area of Frederick, but the Courtyard is only about ten minutes away if that’s your destination. If you’re a history buff, the area is full of Civil War sites, and Gettysburg is under an hour.

Overall, a pretty nice place. I’d happily return.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attert
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 26, 2012

A very nice hotel zith nice rooms, great service in terms of equipment and people.
The best hotel I went to during this current business trip on the east coast.
The swimming pool is also nice and fitness center looks really good.
Really an hotel I could recommand.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 15, 2012

I stayed here for three nights on a personal vacation using points. At every other property the staff greet you with "thanks for being Marriott Gold" and offer a few "extras" for being an elite member. At this hotel I had to ask for benefits, and we got two bottles of water and two chocolates. The rooms, although renovated in the past few years, were average for the Courtyard brand. The bed was not as firm as typical Marriott hotels, and the pillow top was very thick. I typically have no problem sleeping on Marriott beds, but this one caused me backaches. The waterfall in the lobby is nice, but otherwise it's your standard Courtyard without much unique character.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Frederick

Address: 5225 Westview Drive, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Frederick 3*
Official Description (provided by the hotel):
You'll find that the new state-of-the-art lobby and newly renovated sleeping rooms at our Courtyard Frederick MD hotel provides greater flexibility and choice, featuring; inviting, productive spaces to work or relax, free Wi-Fi and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our hotel's new lobby experience is The Bistro - Eat. Drink. Connect., which provides healthy offerings in the morning, plus dinner service with cocktails in the evenings. You'll find outdoor spaces with a Fire Pit & Pond and plenty of seating, indoor pool, plus, a well-equipped fitness center, 24-hour self-serve business center and Quick Print station. Our new rooms offer comforts of home and ample work space. Conveniently located less than 30 miles from either Baltimore or Washington, DC,near the I-70 and I-270 interchange and just minutes from Historic Downtown Frederick. Your stay at the Courtyard Frederick MD hotel is sure to be more comfortable, productive and enjoyable than ever. ... more   less 
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Also Known As:
Courtyard By Marriott Frederick Hotel Frederick
Courtyard Frederick
Frederick Courtyard
Frederick Marriott

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