A few months back we visited MD, while visiting friends and the DC area. This time we returned to DC to show a relative the area. We had heard of the remodeling of most ESA hotels, but the hotel looked so different we actually drove past it! The hotel looks very updated, as do most of the ESAs in my area. Inside everything is very clean, we had a late check in and Annika (sp?) did a great job checking us in, quickly and effectively. Our room was in the second floor, and the walk up was easy. (The elevator we later noticed, was also remodeled and looks great). Our room was a double bed, facing the front of the hotel.Right away, we noticed the updates in the room compared to our last stay. The kitchen area was very clean, with plates,pots,cups,and utensils all ready to be used. Along with dish rags, and a regular sized, clean fridge, and a coffee pot.There is also a microwave in the room... The water filter on the faucet was a nice surprise. The best surprise though was the bed! WOW! What a clean and comfortable bed. You could definitely tell the mattresses were new.There is a laundry room and I noticed some rooms had pet stickers on the door, so I imagine pets are welcomed. The area is very quiet, and centrally close to various restaurants, a movie theater, shops, and gas stations. The highway is fairly close and perfect for us, as we were visiting both DC and Baltimore, and Frederick is between both places although a bit of a drive from both.
As we walked down the next morning for check out, we noticed the Breakfast area set up (was this here during my last visit????). At a glance, I saw oatmeal, coffee and some muffins and fruit. Check out was just as quick as our check in, Jennifer was very nice, she quickly printed out our receipt and we were on our way.
A BIG THANK YOU to management, and all the great workers!!
Some things I'd like to point out are that although a great hotel, this ESA does not have a pool...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 1, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Frederick - Westview Dr.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
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Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.