We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Back for a second stay, GREAT UPDATES!” 5 of 5 stars
Review of Extended Stay America - Frederick - Westview Dr.

Save Saved
You added Extended Stay America - Frederick - Westview Dr. to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Extended Stay America - Frederick - Westview Dr.
2.5 of 5 Hotel   |   5240 Westview Dr, Frederick, MD 21701   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Save up to 10% Today!
Ranked #13 of 21 Hotels in Frederick
New Jersey
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Back for a second stay, GREAT UPDATES!”
5 of 5 stars Reviewed July 30, 2012

A few months back we visited MD, while visiting friends and the DC area. This time we returned to DC to show a relative the area. We had heard of the remodeling of most ESA hotels, but the hotel looked so different we actually drove past it! The hotel looks very updated, as do most of the ESAs in my area. Inside everything is very clean, we had a late check in and Annika (sp?) did a great job checking us in, quickly and effectively. Our room was in the second floor, and the walk up was easy. (The elevator we later noticed, was also remodeled and looks great). Our room was a double bed, facing the front of the hotel.Right away, we noticed the updates in the room compared to our last stay. The kitchen area was very clean, with plates,pots,cups,and utensils all ready to be used. Along with dish rags, and a regular sized, clean fridge, and a coffee pot.There is also a microwave in the room... The water filter on the faucet was a nice surprise. The best surprise though was the bed! WOW! What a clean and comfortable bed. You could definitely tell the mattresses were new.There is a laundry room and I noticed some rooms had pet stickers on the door, so I imagine pets are welcomed. The area is very quiet, and centrally close to various restaurants, a movie theater, shops, and gas stations. The highway is fairly close and perfect for us, as we were visiting both DC and Baltimore, and Frederick is between both places although a bit of a drive from both.
As we walked down the next morning for check out, we noticed the Breakfast area set up (was this here during my last visit????). At a glance, I saw oatmeal, coffee and some muffins and fruit. Check out was just as quick as our check in, Jennifer was very nice, she quickly printed out our receipt and we were on our way.

A BIG THANK YOU to management, and all the great workers!!

Room Tip: Some things I'd like to point out are that although a great hotel, this ESA does not have a pool...
See more room tips
  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review, August 1, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Frederick - Westview Dr.. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

48 reviews from our community

Traveler rating
    16
    15
    7
    2
    8
See reviews for
11
3
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
williamson
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 23, 2012

Good place to stay. Renovations going on are really improving the look. Rooms are quite large and everything you need is right there. They don't provide ANY immenities such as coffee and donuts or rolls or fruit. Room does have facilities for your own snacks and a coffee maker, though. Overall, if I had to do it again, I would probably stay there.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review, July 11, 2012
Thank you so very much for your glowing review of Extended Stay America Frederick - Westview Dr.. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We were among the first in the industry to identify a need for a fully functional hotel suite, complete with range top and full refrigerator. We know that this offering is compelling because of the continued compliments we receive from guests like you.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
1 review
4 of 5 stars Reviewed May 20, 2012

Very nice hotel, very clean and friendly staff. Flat sreens tvs on on the way but they need more tv channels.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review, June 13, 2012
Thank you so very much for your review of Extended Stay America Frederick - Westview Dr. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 30, 2012

Good place to stay short or long term. friendly and helpful staff. rooms are comfortable have everything you need from cable tv to a kitchen. it is also close to dining, shopping, imax movie theater.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Frederick - Westview Dr., responded to this review, April 11, 2012
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Frederick - Westview Dr. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2012 via mobile

I have been here since October 6 2011.itsme tosha and logan m y son and one on the way.jennifer thims and juan rodrigues are the best they are done so much for me.every time I walk in the hotel they say something nice to me and they help me with anything I need and they are so nice about it.they are very professional and do they job will. I rember one time I was in the hospital for a weeks my mom came to the hospital to see me and she told me the staf at extendedstay was asking how I was doing every day.its not like staying at a hotel it feel lik home......jennifer and juan you are the best

  • Stayed April 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2012

My stay was incredible. Jennifer thims and Juan Rodriguez were very helpful during my check-in and stay. They were very nice.
The cleaning crew came regularly to clean and there were no shortage of clean towels and coffee. I would recommend this place to anyone who wants a home away from home.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2011

Spent a weekend at this hotel, and loved it! The area is very quiet and with plenty to do near by. The room was very clean, comfortable beds and most importantly clean bathrooms. We called the front desk for towels and they brought them to our room quickly. I agree with the other review that there are not a lot of tv stations, but I feel this is a general problem with the area not the hotel. The radio stations were just as bad!!! During our stay we drove into DC for the day, and the GM did a great job of recommending places and printing out a parking discount I had found online at home and forgot to print beforehand. We got in late every night and never felt unsafe. The parking lot is fully lit, with ample parking. There is a laundry room, with vending machines which were great for midnight munchies. The staff we encountered was very nice, everyone from the GM to the cleaning lady.
Thank you E.S.A for making our stay so great!!! We will definitely return soon!

Room Tip: Ask for rooms on the first floor, but not near the mechanical room or laundry so you will not be dis...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Extended Stay America - Frederick - Westview Dr.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Frederick - Westview Dr.

Address: 5240 Westview Dr, Frederick, MD 21701
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 21 Hotels in Frederick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Frederick - Westview Dr. 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Extended Stay, Priceline, Orbitz, Hotels.com, Tingo, Reservation Counter, Odigeo, Venere and Otel so you can book your Extended Stay America - Frederick - Westview Dr. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Frederick Extended Stay

Owners: What's your side of the story?

If you own or manage Extended Stay America - Frederick - Westview Dr., register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.