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“Forget my rating, this is just a warning” 3 of 5 stars
Review of Hampton Inn Frederick

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Hampton Inn Frederick
3.0 of 5 Hotel   |   5311 Buckeystown Pike, Frederick, MD 21704   |  
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Ranked #6 of 21 Hotels in Frederick
Washington, District of Columbia, United States
1 review
4 helpful votes 4 helpful votes
“Forget my rating, this is just a warning”
3 of 5 stars Reviewed June 25, 2013

With Trip Advisor, I had to give a rating, but that's not why I'm writing a review. In fact, I've never stayed at this Hampton Inn. I just want to warn future guests about this hotel's unique policies and to urge you to read the fine print.

The Fine Print states that if you aren't going to be checking in until after 6pm, you have to call the hotel and tell them. The result if you don't? They give away your room. I arrived on my check-in day at 6:30 (half an hour after their ridiculous cut-off time) and was told they had NO record of my reservation. After showing them my email confirmation and waiting for them to talk amongst themselves for several minutes, they finally informed me that they gave my room away and were now completely booked.

While I blame myself for not reading the fine print, I still find that policy completely ridiculous. I've never ever heard of a hotel policy like that.

To those that run this Hampton Inn, if you must have that policy for some unknown reason, my suggestion to you would be to make sure this rule is in bold and easily seen when making reservations. Also, why give the room away? Charge a fee instead - or call the guest!

It should be noted that I love and highly recommend Hampton Inns, and every other one I've stayed at does not have this policy.

Stayed September 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Washington, DC, United States
1 review
5 of 5 stars Reviewed June 25, 2013

We chose this wedding for our family to stay in during our wedding in Frederick. Staff was friendly, rooms are clean, breakfast was good for buffet, and there's a great pool. Outside may not look like a standard Hampton, but inside is remodeled and has the updated Hampton Inn room and bed.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed June 23, 2013

The location of this hotel is right between two major highways. It is really loud! Also, the air fan doesn't stay on to muffle the noise or keep you cool so it's stuffy. I wouldn't recommend it due to the noise.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ojai, California
Top Contributor
57 reviews 57 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 15, 2013

We stopped here for one night after landing at IAD on the way to the Poconos. All was perfect. Warm reception, efficient and speedy check-in, spotless throughout, extremely comfortable room with many amenities, lovely buffet breakfast, beautiful pool (which we did not use), and speedy wi-fi throughout. Highly recommend. Excellent for business, couples, families.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, United States
1 review
5 of 5 stars Reviewed June 12, 2013

I stayed in this hotel 6 nights. The bed was very comfortable as was my room. The complimentary breakfast was wholesome and fresh each morning. Room service was performed daily with fresh clean linen. The staff were awesome and friendly. My only regret was that available TV programs offered did not include any Christian broadcast channels.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Fayetteville, United States
1 review
5 of 5 stars Reviewed June 3, 2013

this was a tough business trip, so it was nice to have a relaxing hotel with plenty of amenities. There were only two issues. 1. although they offered an excellent breakfast service the restaurant, which offered dinner, was closed and this was not in the advertisement 2. The pool was not covered and had limited use hours because of it. Overall their service and support was great.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
1 review
5 of 5 stars Reviewed June 1, 2013

My experience at Hampton Inn Frederick was AMAZING-From the front desk staff, to breakfast staff and housekeeping-everyone was attentive and pleasant. I have stayed at 5 star hotels and did not receive the attention and respect that I received at Hampton Inn Frederick.

Room Tip: Share what you are looking for because staff are eager to please
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Frederick

Address: 5311 Buckeystown Pike, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Frederick
#4 Family Hotel in Frederick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Frederick 3*
Number of rooms: 161
Official Description (provided by the hotel):
Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Frederick Hotel Frederick
Frederick Hampton Inn

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