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“Frederick MD "BEST"” 5 of 5 stars
Review of Hampton Inn Frederick

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Hampton Inn Frederick
3.0 of 5 Hotel   |   5311 Buckeystown Pike, Frederick, MD 21704   |  
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Ranked #6 of 21 Hotels in Frederick
Certificate of Excellence 2014
La Plata, Maryland, United States
1 review
“Frederick MD "BEST"”
5 of 5 stars Reviewed January 17, 2013

Great Hotel conveniently located to about everything in Frederick, MD. Driveway a bit tough to navigate but other than that a wonderful "experience". Front Office staff pleasant and very accommodating!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at Hampton Inn Frederick, responded to this review, January 19, 2013
Thanks so much for your review of your recent stay at the Hampton Inn Frederick.

We are so happy that you found our hotel to be conveniently located to everywhere you wanted to go. Many of our guests comment that they love the convenience of being near area shopping and dining, Downtown Frederick and many of the historic attractions in the area. Thank you for the nice compliment about our front desk staff - they truly do love welcoming our guests to the hotel and treating them like family.

We are so glad you had a wonderful experience during your stay with us. We look forward to welcoming you back soon!
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372 reviews from our community

Traveler rating
    177
    115
    54
    16
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
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English first
Pittsburgh, Pennsylvania
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 27, 2012 via mobile

My wife and I were supposed to drive back to Pittsburgh, PA but due to the weather spent 2 nights in this hotel. The room had a nice bed, a fridge, and a microwave and a decent TV. It was clean except my wife noticed a house fly in the bathroom on the first night but we discovered the window had not been fully closed which is probably how the fly got in. One confusing thing was we had requested a smoking room but the floor the room was on had signs all over stating that it was a non-smoking floor. I confirmed with the front desk that our room was indeed smoking however if I were a
Non- smoker I would not be thrilled to learn that there were smoking rooms on my floor. One other minor annoyance. I had originally made the reservation for 1 night but when I called down to the desk to add a night they forgot to add the access to my room key which caused me to be temporarily locked out of my room. We missed the breakfast on both days and the bar inside the hotel was apparently closed both days we were there. All in all it was a good stay and I would definitely stay here again.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
1 review
5 of 5 stars Reviewed December 9, 2012

Being on the road for extended periods can be taxing and isolating but with the wonderful assistance of Hampton Inn and its staff is refreshing. The front desk staff is always pleasant and professional, expense reports are common reports during these stays but there was some difficulty with creating the documents to present with the travel expense report. Candice was the front desk personnel on duty during the time of my dilemma, as a Hampton Inn professional Candice carefully listen, then provided me my documents and correcting my world. Events of any day can be complicating for a number of different reasons but she smiled and cured this Hampton Inn’s visiting residence.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at Hampton Inn Frederick, responded to this review, January 19, 2013
We can certainly understand how taxing being a Road Warrior can be! We are so happy to hear that our front desk staff helps to make your trips more bearable. We believe in the power of a smile! We are so happy that you have found our front desk staff to always be pleasant and professional.

Thank you again for sharing your positive experience with others on TripAdvisor. We look forward to welcoming you back again soon!
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Palm Bay, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 13, 2012

Stayed here Fri-Sun on vacation. King bed was huge with five pillows and white linens. Excellent breakfast area with lots of food included in the price. There are two Hampton motels in Frederick. This is near the base. Swimming pool & exercise room open until 10pm. 3 PCs in lobby for guests to use. My only problem was with the TV. The remote for it did not work most of the time. Yet there is a nice desk in the room. I recommend this inn, although a place not too far away is about $30 cheaper. Was charged to make calls to friend who had cell with different area code. This was annoying.

Room Tip: Did not use room service or spa. Stayed on 2nd floor. Very quiet and restful. Ample linens. Shower...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Top Contributor
103 reviews 103 reviews
34 hotel reviews
Reviews in 58 cities Reviews in 58 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 5, 2012

Our room faced the front entrance and I-270, but the noise proofing was outstanding. The room was clean and well maintained. Breakfast was good with lots of selection including an excellent fruit bowl, real Cheerios, bagels, waffles, eggs,etc. Coffee and tea are avaiable around the clock.

The staff was very accommodating. There were no vending machines. Bring in your own snacks before kicking back for the night. Internet was confusing. If your device fails to connect, try entering "stayconnected@hamptonInn" on the web address line.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philly Burbs
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2012

We stayed here for a night in September. The rooms are spacious, the air conditioning is awesome, and the staff was great. Breakfast in the morning was delicious, with make your own waffles available. On the Friday night we were here, it seemed like there was a lot of activity in the bar or club, with lots of people coming and going, but it didn't affect our ability to get a good night's sleep. A pretty good choice in this area, though I think it might be pricier than some of the other hotels in the area.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Top Contributor
131 reviews 131 reviews
99 hotel reviews
Reviews in 95 cities Reviews in 95 cities
345 helpful votes 345 helpful votes
3 of 5 stars Reviewed September 27, 2012

I’m just finishing up 6 days at the Hampton Inn Frederick and, given that it’s rated number one on TripAdvisor, I haven’t had a great stay.

The good: The room is fine, housekeeping is great, shower pressure is good, bed and pillows are good, front desk staff is nice.

The bad: Several things. I must have reserved the last room in the hotel, because I’m stuck in one of their “accessible” rooms. That’s fine in and of itself – other than the shower flooding the bathroom every morning, it’s a non-issue. But the placement is an issue – it’s on the ground floor between the front desk and an event room. When I checked in there was a loud birthday party in the event room. I had traveled all day and wanted to crash early, but that wasn’t in the cards. They turned off the music relatively early, but the people noise kept me awake until after 10:00. That was the only event there this week, but there’s still lobby and front desk noise the rest of the time.

The internet is HORRIBLE. Especially in the evenings, it’s the slowest that I’ve ever encountered at a hotel. I tried for two hours one night to download a couple of emails and wasn’t successful. As a business traveler, I NEED good internet. So that made it a more difficult trip. As did the fact that the there were only two hangers in the closet. I’m here for a week and have 5 dress shirts. Do the math.

The location isn’t great. There’s no traffic light to get out of the hotel, so most days it takes several minutes in the morning to turn left out of the hotel onto Buckeystown Pike. And the breakfast, while free, could be better. The waffles are fine, but the only syrup for them is pure corn syrup. Yum…not. Maple please? And the orange juice was almost pure water twice this week.

So really, given that it’s so highly rated, I was disappointed and likely wouldn’t stay here again. With a better room location and much better internet, it would be a decent business hotel.

Room Tip: Don't get a ground floor room!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Frederick

Address: 5311 Buckeystown Pike, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Frederick
#5 Family Hotel in Frederick
#5 Business Hotel in Frederick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Frederick 3*
Number of rooms: 161
Official Description (provided by the hotel):
Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Frederick Hotel Frederick
Frederick Hampton Inn

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