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“Very nice and popular, excellent location” 4 of 5 stars
Review of Hampton Inn Frederick

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Hampton Inn Frederick
3.0 of 5 Hotel   |   5311 Buckeystown Pike, Frederick, MD 21704   |  
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Ranked #5 of 22 Hotels in Frederick
Certificate of Excellence 2014
Palm Bay, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“Very nice and popular, excellent location”
4 of 5 stars Reviewed November 13, 2012

Stayed here Fri-Sun on vacation. King bed was huge with five pillows and white linens. Excellent breakfast area with lots of food included in the price. There are two Hampton motels in Frederick. This is near the base. Swimming pool & exercise room open until 10pm. 3 PCs in lobby for guests to use. My only problem was with the TV. The remote for it did not work most of the time. Yet there is a nice desk in the room. I recommend this inn, although a place not too far away is about $30 cheaper. Was charged to make calls to friend who had cell with different area code. This was annoying.

Room Tip: Did not use room service or spa. Stayed on 2nd floor. Very quiet and restful. Ample linens. Shower...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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393 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Columbia, Maryland
Top Contributor
103 reviews 103 reviews
34 hotel reviews
Reviews in 58 cities Reviews in 58 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 5, 2012

Our room faced the front entrance and I-270, but the noise proofing was outstanding. The room was clean and well maintained. Breakfast was good with lots of selection including an excellent fruit bowl, real Cheerios, bagels, waffles, eggs,etc. Coffee and tea are avaiable around the clock.

The staff was very accommodating. There were no vending machines. Bring in your own snacks before kicking back for the night. Internet was confusing. If your device fails to connect, try entering "stayconnected@hamptonInn" on the web address line.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Philly Burbs
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 29, 2012

We stayed here for a night in September. The rooms are spacious, the air conditioning is awesome, and the staff was great. Breakfast in the morning was delicious, with make your own waffles available. On the Friday night we were here, it seemed like there was a lot of activity in the bar or club, with lots of people coming and going, but it didn't affect our ability to get a good night's sleep. A pretty good choice in this area, though I think it might be pricier than some of the other hotels in the area.

  • Stayed September 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
Top Contributor
137 reviews 137 reviews
103 hotel reviews
Reviews in 98 cities Reviews in 98 cities
375 helpful votes 375 helpful votes
3 of 5 stars Reviewed September 27, 2012

I’m just finishing up 6 days at the Hampton Inn Frederick and, given that it’s rated number one on TripAdvisor, I haven’t had a great stay.

The good: The room is fine, housekeeping is great, shower pressure is good, bed and pillows are good, front desk staff is nice.

The bad: Several things. I must have reserved the last room in the hotel, because I’m stuck in one of their “accessible” rooms. That’s fine in and of itself – other than the shower flooding the bathroom every morning, it’s a non-issue. But the placement is an issue – it’s on the ground floor between the front desk and an event room. When I checked in there was a loud birthday party in the event room. I had traveled all day and wanted to crash early, but that wasn’t in the cards. They turned off the music relatively early, but the people noise kept me awake until after 10:00. That was the only event there this week, but there’s still lobby and front desk noise the rest of the time.

The internet is HORRIBLE. Especially in the evenings, it’s the slowest that I’ve ever encountered at a hotel. I tried for two hours one night to download a couple of emails and wasn’t successful. As a business traveler, I NEED good internet. So that made it a more difficult trip. As did the fact that the there were only two hangers in the closet. I’m here for a week and have 5 dress shirts. Do the math.

The location isn’t great. There’s no traffic light to get out of the hotel, so most days it takes several minutes in the morning to turn left out of the hotel onto Buckeystown Pike. And the breakfast, while free, could be better. The waffles are fine, but the only syrup for them is pure corn syrup. Yum…not. Maple please? And the orange juice was almost pure water twice this week.

So really, given that it’s so highly rated, I was disappointed and likely wouldn’t stay here again. With a better room location and much better internet, it would be a decent business hotel.

Room Tip: Don't get a ground floor room!
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed September 24, 2012 via mobile

We spent one nigh in this hotel in a double queen bed room (2 adults and 2 kids).
This Hampton is just bad.
After we checked in, the toilet broke. We went to dinner and it was fixed by the time we got back. We thought: not a good start, but it can happen, so no biggy.
We went to sleep, just to find out that the A/C was very noisy so we couldn't let it work at night and the room was hot.
The window is not noise sealed and the hotel is next to an interstate road. The noise went on all night long.
The last thing that was bad was the bed. Out of the 2 queen beds, one was ok, but the other one was really bad. It didn't support and felt like the matress was really old. We understood it only when we got up with a back ache in the morning.

Bottom line, this Hampton needs to fix these little things otherwise it will be poor. BTW, all other things in the hotel were just to the level of an average Hampton. The above are basic stuff that should not happen in a Hampton.
We didn't enjoy this Hampton and I doubt if we will return.

Stayed September 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MichelleGuests, Guest Relations Manager at Hampton Inn Frederick, responded to this review, September 27, 2012
It is never easy to get less-than-complimentary feedback on a guest's experience at our hotel. However, all feedback is welcomed as it can be used to better train our team and maintain our property’s favorable condition.

All guest concerns and feedback are taken very seriously by our employees and management staff at the hotel. We do our best to correct a guest’s concerns as soon as they are brought to our attention, in order to ensure guest satisfaction. We are pleased to hear that our staff was able to take care of the problem with your bathroom in a prompt manner. We would like to sincerely apologize that you were not able to get a restful night sleep due to the noise from the air conditioning unit and the road traffic. Upon receiving your feedback, our maintenance department has inspected the air conditioning unit in order to ensure that future guests will not experience this problem. We hope that you will consider staying with us again in the future. For our guests who are lighter sleepers, we recommend that you request a room away from highway side of the building. Our staff is happy to accept special requests in order to ensure that our guests have a pleasant stay with us. We understand that the firmness/softness of a mattress is very much a personal preference. We are very sorry to hear that one of the beds in your room was not comfortable for you.

It is always our goal to both meet and exceed our guest’s expectations. Again, we apologize that we did not meet this goal during your stay with us. We truly appreciate your honest and detailed feedback as this helps us to improve the experience for our future guests. We hope that you will give us another opportunity in the future to exceed your expectations with both our product and our staff service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 24, 2012

We stayed here one night on our way to Baltimore, knowing we'd be saving money rather than driving all the way through, and didn't expect anything too fancy. There is a bar downstairs that had a band playing when we arrived and the front desk made sure to put us on a high floor so we wouldn't be disturbed by this. However, we faced the highway and even though the window was shut, the noise was pretty loud from the cars. Sirens and trucks woke us up pretty early in the morning. The room was clean and was what we needed though. Our only other complaint was that it was very difficult to find the entrance, coming in at night. We drove up and down the main road twice before cutting through some office parking lots to get to the hotel. In the morning, we saw the small sign directing you to the hotel from the road. Overall, the hotel was average and what we expected for the price.

Room Tip: Ask for a room away from the highway if possible
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Atlanta, Georgia
Top Contributor
330 reviews 330 reviews
34 hotel reviews
Reviews in 160 cities Reviews in 160 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed September 20, 2012

This is a nice Hampton Inn. Our room was clean and the breakfast was a very good spread. The refrigerator in our room did not work and the television stations (ESPN and ESPN2) were spotty at best. We were not staying here for the TV, so it made a nice room. I would recommend this hotel and stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Frederick

Address: 5311 Buckeystown Pike, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Frederick
#4 Family Hotel in Frederick
#5 Business Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Frederick 3*
Number of rooms: 161
Official Description (provided by the hotel):
Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Frederick Hotel Frederick
Frederick Hampton Inn

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