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“A+” 5 of 5 stars
Review of Hampton Inn Frederick

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Hampton Inn Frederick
3.0 of 5 Hotel   |   5311 Buckeystown Pike, Frederick, MD 21704   |  
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Ranked #5 of 21 hotels in Frederick
Bowie, Maryland
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
56 helpful votes 56 helpful votes
“A+”
5 of 5 stars Reviewed July 15, 2012

This review is long overdue! The Hampton Inn gets an A+ in service.

Frederick is our town of choice for a quick getaway. We’ve pretty much stayed in all of the hotels which are right off I270 and Buckeystown Pike. I can honestly say we’ve been impressed with each of them. It’s almost as though each hotel has tried to outdo the other to impress us.

The Hampton Inn impressed me because of its staff. They greeted us with smiles, check-in was one of the easiest I’ve ever experienced AND most importantly, they were amazing with putting things in order when our room wasn’t up to our satisfaction. They volunteered a room change without me even asking for one, then arranged to have our luggage moved to the new room.

I want to especially laud General Manager Yolanda Gainey. She proved that she has the correct title; I’ve never seen anyone take control of our situation with such military precision. And she maintained her still calm and professionalism throughout.

The amenities are impressive, including an on-site nightclub with live dj (the reason we chose Hampton this time), outdoor pool, free in-room wifi, lobby internet access and free breakfast.

I don’t have to make this a long review. They’ll be seeing us at the Hampton again soon.

Room Tip: Allows smoking on certain floors
See more room tips
  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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296 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Potomac, Maryland
1 review
5 of 5 stars Reviewed July 13, 2012

We lost power at home and needed a hotel for a week until our electricity was restored. The Hampton Inn experience was great. The staff, from desk clerks to service staff and hotel manager, was very helpful. The hotel satisfied all our needs and was in a great location for stores, restaurants and major highways.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
1 review
4 of 5 stars Reviewed July 13, 2012

Have stayed here many times before, but this week was the first time in 3 years. Always a great place to stay because of the staff and room. Good breakfast in the morning and there is a bar with food available at night. Close to many other places to eat. Only downfalls this stay was my room was right in front of the orange neon sign and only one elevator was operational and didn't work often. I had to use the stairs because I waited over 10 minutes for the elevator and it didn't show up.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida, USA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 11, 2012

My rating reflects the policy of this Hampton Inn's policy of not allowing customers with pets to stay
In a non smoking room when requested. I called the Hampton property that I wanted to stay at, requested a price for a non smoking room and stated that I had a pet, I was given a price and I told them I would call back. When I tried to call back later I was not able to get through without a long wait so I call the Hampton 800 reservation number and during the booking process was told by the
Reservation person that the policy of that particular Hampton was to place guests with pets in a
Smoking room and no exceptions were made to the policy. I did not stay there so I am unable to
Rate the rest of the facility.
Richard L.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2012

We stayed at this hotel during our trip to visit family in NC. Check in was efficient and the room was clean. The room was quiet, even though a bad storm passed through the area and we were just up the hall from the ice maker.

We didn't have a chance to enjoy the pool or the continental breakfast (we slept in), but they are amenities offered at this hotel. We did try to get one of the "on the run" bags that are normally available at the front desk, but they didn't have any available when we left.

We normally stay in Harrisburg, PA, but most hotels were completely booked during the weekend we were travelling. We were happy to find this hotel and will consider staying here again in the future.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2012

Nothing but good things to say. Clean rooms, clean beds. Staff was very professional.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 8, 2012

This is a beautiful hotel with great, clean rooms. The rooms appear to all have a fridge and microwave in them--something nice that was not obvious to me when I reserved the room. The staff was flexible with late checkout, which I very much appreciated. The air conditioning works great (this is important when it's July) and there are lots of close parking spaces. I have two small complaints:

First, there is a lot of noise: highway noise, elevator noise, noise from the bar, noise from the parking lot, noise in the hallways. The hotel room is insanely close to the highway (see the picture from out my hotel room). Perhaps I was just here on a loud night. I might suggest that the management provide cheap earplugs in the rooms closest to the bar/highway, as I've seen other hotels do that are adjacent to highways.

Second, there are two elevators and both were broken for part of my stay. Life happens, and the management can't control whether an elevator is broken. However, it would have been courteous of the management to allow guests to use the staff elevator--at least guests that had luggage. It wasn't fun to arrive to the hotel after a long night and haul luggage up six flights of stairs.

Overall, this was a nice hotel. Bring popcorn (for the microwave), a small amount of luggage (to save your feet), and earplugs (to save your sanity).

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Frederick

Address: 5311 Buckeystown Pike, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Frederick
#4 Family Hotel in Frederick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton Inn Frederick 3*
Official Description (provided by the hotel):
Positioned in the historical town of Frederick, Maryland, the Hampton Inn Frederick hotel is the perfect place to rest after a day out on the town. Explore the cultural landmarks in the city, learn about the development of Civil War medicine, browse the local antique shops and enjoy local dining and entertainment options. As the day winds down, enjoy complimentary internet service, a free hot breakfast each morning, outdoor pool, fitness center, business center and a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Frederick Hotel Frederick
Frederick Hampton Inn

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