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“Very Pleased” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Frederick, MD

Country Inn & Suites By Carlson, Frederick, MD
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Country Inn & Suites By Carlson, Frederick, MD
2.5 of 5 Motel   |   5579 Spectrum Drive, Frederick, MD 21703 (Formerly The Hotel Frederick)   |  
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Ranked #8 of 22 Hotels in Frederick
2 reviews
“Very Pleased”
4 of 5 stars Reviewed 5 days ago NEW

We booked via Hotels.com, we requested an early check-in because we traveled for 6 hrs and was hoping to rest before visiting family. The room was ready for us! This is a two story building and no elevator, it was about 15 steps up. We left the cooler in the car and had a bag each. No big deal. Staff was friendly, attentive and helpful. The FREE breakfast was fine. Waffles, hot & cold cereal, toast, muffins, pastries and bagels. Pre-made breakfast sandwiches, fresh fruit. Coffee was hot and milk was ice cold! Most importantly- it was clean. Clean rooms too. We had a king size bed room (these are only on the 2nd flr). Loved the fridge and microwave in the room. We would definitely stay here again!

Stayed May 2015, traveled with family
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86 reviews from our community

Traveler rating
    26
    31
    19
    8
    2
See reviews for
35
14
11
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Ogdensburg, New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We booked here as part of a wedding gathering and a block of rooms had been set aside. At check-in were told two items that pretty much told us all we needed to know about this place - a) they have no elevator, b) the key locks to the parking lot doors "aren't working" so you'll need to unload through the lobby. Our room was at the far NW corner of the structure on the 2nd floor. We are in our 70s, there was no available help to move luggage and formal outfits to the room. It was more fun than we had planned for. Frederick does not have any nice hotels to speak of and there is a market for someone to open one. This was a "get-what-you-pay-for" selection. Next time I think we'll stay in a near-by town or village and commute. These people do not have to work very hard because there is no competition to speak of. It shows. Breakfast looked like it was generated by a food replicator off of Star Trek - an early, experimental version.

Room Tip: Find out who is on duty before you arrive. Send them a bribe.
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  • Stayed May 2015, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina
1 review
5 of 5 stars Reviewed 1 week ago

I would definitely stay here again on my next trip to this area. The staff are very helpful and friendly and the room was everything I could ask for in a quality hotel. The location has lots of amenities within walking distance which was a real bonus.


  • Stayed May 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Country Inns & Suites By Carlson

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean rooms, great staff & great price. I would stay here again for sure. The breakfast bar was good and very clean as they had staff there taking care of it as the breakfast crowd hit. The front desk was very helpful.

  • Stayed April 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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New York
1 review
1 of 5 stars Reviewed April 21, 2015

Contacted the hotel on April 14th and have yet to hear back about my complaints. Checked in on a Friday and noticed right away dog hair all over the carpet in the hallway. Checked out Sunday and the hallway had still not been vacuumed. Once in the room saw that there was dog hair on the carpet as well as on the towels. There was a plastic bag tied around the sprinkler head in the bathroom. The hotel is in a great location but it's dirty and it's sad that management doesn't care to contact unhappy guests.

  • Stayed April 2015, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Frederick, MD, responded to this review, 3 weeks ago
Thank you for your review and I am very disappointed that my staff did not respond to your call. your complaints are not the standards of this hotel and I have reviewed your complaints with all staff members to ensure this does not happen in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Frederick, MD

Address: 5579 Spectrum Drive, Frederick, MD 21703 (Formerly The Hotel Frederick)
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 22 Hotels in Frederick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Frederick, MD 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Two story interior corridor hotel featuring rooms with two double beds or one King size bed. Hotel offers free hot breakfast, High speed wireless internet access, free parking, business center. Each room has a coffee maker, iron and ironing board , refrigerator and microwave. 24 Coffee available. Within walking distance to restaurants and shopping. ... more   less 
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Also Known As:
Holiday Inn Express Frederick Hotel Frederick
Holiday Inn Frederick

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