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“Clean, quiet and courteous” 5 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
3.0 of 5 Hotel   |   7226 Corporate Court, Frederick, MD 21703   |  
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Ranked #3 of 21 hotels in Frederick
Belmont, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, quiet and courteous”
5 of 5 stars Reviewed 3 days ago NEW

I use this hotel when visiting family and it is always clean and never looks like it is extremely busy, even though this last visit was during a time they hosted a wedding. The staff are friendly and move things along well without seeming rushed. The rooms are well cleaned, as is expected. I was placed into a room near the elevator due to low availability, which is usually the last place I want to be. I could not hear the elevator run and only one loud group could be heard all night. They had to yell to be heard. I would not hesitate staying here again.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 2 days ago
Thank you so much for your valuable feedback, Jeffrey B! We are so glad you had such a great experience while a guest of ours. We appreciate your loyalty to our hotel when traveling in the Frederick area and promise to continue providing the same excellent experience during your future visits!

Kind regards,
Lara Howlett
General Manager
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289 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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  • German first
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English first
Cincinnati
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our 3 night stay. The staff was exceptional - willing to help in anyway possible.

Our room was clean and comfortable. We used and enjoyed the pool area. We enjoyed reading outside on the hotel grounds.

The only criticism was stained carpet in the room and worn carpet in the hallway. It would not be a deterrent for us to return.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Thanks for staying at the Hilton Garden Inn, Frederick and thanks so much for your feedback! We are so glad you enjoyed your stay and were able to use some of the amenities such as the indoor pool. I apologize that the carpet in your room was not up to our normal standards. We do have the carpets professionally steam cleaned several times each year and once a quarter in house, but occasionally there are stains that are stubborn. We do have a renovation scheduled this winter in which we will be replacing the carpet and updating all the rooms, so we definitely hope to welcome you back and show off our new look very soon!

Warmest regards,
Lara Howlett
General Manager
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Washington County, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked several rooms for our staff during a function we had at the nearby fairgrounds. Ashley Miles assisted me with this and was very helpful. The hotel lobby and surrounding areas were lovely. We enjoyed drinks in the lobby bar and several of us had breakfast during our stay. The rooms and bathrooms were very nice. All the employees that I interacted with were very polite and professional.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Thank you for your review regarding your recent stay with us, TerriLynn431. We appreciate your feedback and are glad to know you enjoyed your stay. We are fortunate to have Ashley on our team and are glad she took such great care of your group. We look forward to helping you again with your future events!

Kind regards,
Lara Howlett
General Manager
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Frederick Maryland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Service was prompt and helpful from the time of arrival until departure. Facilities were clean, neat,comfortable and relaxing. They had indoor dining AND AN INDOOR HEATED POOL, unlike a nearby competitor. Decor of the entire hotel was calming and serene. I loved their checkout..easiest system ever!!staff were extremely good and helpful.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Thank you for staying at the Hilton Garden inn, Frederick and taking the time to share your experience during your stay. We are pleased you enjoyed your stay. I will be sure to pass along your kind words to the team. We look forward to welcoming you back the next time you are in our area!

Kind regards,
Lara Howlett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel to attend a wedding. Requested a handicap accessible room to accommodate a wheel-chair. The room was huge, clean well decorated with two very comfortable queen size beds. The staff could not have been more accommodating. This was one of the best short stay travel hotels that we have stayed. The lobby was laid out very well. The dining area is located within the lobby. Breakfast was cooked to order and very good. Would definitely stay here again if in the Frederick, MD. area.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Thanks so much for your valuable feedback regarding your recent stay. We are so glad you had a great stay and look forward to welcoming you back if ever in the Frederick area again!

Kind regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

Excellent room, comfortable bed and great friendly staff at breakfast! The location was great, near the mall and lots or resturants, and the a movie theater along with Champs, a game hall! Tons of opportunities to do things.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Brandy, thank you for taking the time to leave feedback regarding your recent stay. We are so happy that you enjoyed your stay and appreciate that you recognized our staff for their friendliness. I will definitely be sharing your feedback with them so they get the recognition they deserve. Thanks again and we hope to see you the next time you travel through our area!

Lara Howlett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel.

To start, the staff always greeted us with a smile and were helpful.
This hotel had a comfortable bed and the room was quite large. We stayed for one night and were part of a wedding and had a great experience. The only negative was the fact that the elevators were slow.

Keep up the good work Hilton Garden Inn.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, 1 week ago
Thank you for your feedback, Andrew M. We appreciate that you took the time to tell others of your experience. So glad that you enjoyed your stay and found the staff friendly and the beds comfortable. We hope you had a great time at the wedding and if ever in the Frederick area again we will get to see you!

Kindest regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Frederick
#3 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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