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“Enjoyable Stay” 4 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
3.0 of 5 Hotel   |   7226 Corporate Court, Frederick, MD 21703   |  
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Ranked #2 of 22 Hotels in Frederick
Certificate of Excellence
Cincinnati
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Enjoyable Stay”
4 of 5 stars Reviewed August 13, 2014

We enjoyed our 3 night stay. The staff was exceptional - willing to help in anyway possible.

Our room was clean and comfortable. We used and enjoyed the pool area. We enjoyed reading outside on the hotel grounds.

The only criticism was stained carpet in the room and worn carpet in the hallway. It would not be a deterrent for us to return.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 14, 2014
Thanks for staying at the Hilton Garden Inn, Frederick and thanks so much for your feedback! We are so glad you enjoyed your stay and were able to use some of the amenities such as the indoor pool. I apologize that the carpet in your room was not up to our normal standards. We do have the carpets professionally steam cleaned several times each year and once a quarter in house, but occasionally there are stains that are stubborn. We do have a renovation scheduled this winter in which we will be replacing the carpet and updating all the rooms, so we definitely hope to welcome you back and show off our new look very soon!

Warmest regards,
Lara Howlett
General Manager
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395 reviews from our community

Traveler rating
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    37
    22
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Washington County, Maryland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2014

We booked several rooms for our staff during a function we had at the nearby fairgrounds. Ashley Miles assisted me with this and was very helpful. The hotel lobby and surrounding areas were lovely. We enjoyed drinks in the lobby bar and several of us had breakfast during our stay. The rooms and bathrooms were very nice. All the employees that I interacted with were very polite and professional.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 14, 2014
Thank you for your review regarding your recent stay with us, TerriLynn431. We appreciate your feedback and are glad to know you enjoyed your stay. We are fortunate to have Ashley on our team and are glad she took such great care of your group. We look forward to helping you again with your future events!

Kind regards,
Lara Howlett
General Manager
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Frederick Maryland, United States
1 review
5 of 5 stars Reviewed August 12, 2014

Service was prompt and helpful from the time of arrival until departure. Facilities were clean, neat,comfortable and relaxing. They had indoor dining AND AN INDOOR HEATED POOL, unlike a nearby competitor. Decor of the entire hotel was calming and serene. I loved their checkout..easiest system ever!!staff were extremely good and helpful.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 13, 2014
Thank you for staying at the Hilton Garden inn, Frederick and taking the time to share your experience during your stay. We are pleased you enjoyed your stay. I will be sure to pass along your kind words to the team. We look forward to welcoming you back the next time you are in our area!

Kind regards,
Lara Howlett
General Manager
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Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 11, 2014

Stayed at this hotel to attend a wedding. Requested a handicap accessible room to accommodate a wheel-chair. The room was huge, clean well decorated with two very comfortable queen size beds. The staff could not have been more accommodating. This was one of the best short stay travel hotels that we have stayed. The lobby was laid out very well. The dining area is located within the lobby. Breakfast was cooked to order and very good. Would definitely stay here again if in the Frederick, MD. area.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 12, 2014
Thanks so much for your valuable feedback regarding your recent stay. We are so glad you had a great stay and look forward to welcoming you back if ever in the Frederick area again!

Kind regards,
Lara Howlett
General Manager
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Grand Forks, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 11, 2014

Excellent room, comfortable bed and great friendly staff at breakfast! The location was great, near the mall and lots or resturants, and the a movie theater along with Champs, a game hall! Tons of opportunities to do things.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 12, 2014
Brandy, thank you for taking the time to leave feedback regarding your recent stay. We are so happy that you enjoyed your stay and appreciate that you recognized our staff for their friendliness. I will definitely be sharing your feedback with them so they get the recognition they deserve. Thanks again and we hope to see you the next time you travel through our area!

Lara Howlett
General Manager
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Hoboken, New Jersey
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 10, 2014

Good Hotel.

To start, the staff always greeted us with a smile and were helpful.
This hotel had a comfortable bed and the room was quite large. We stayed for one night and were part of a wedding and had a great experience. The only negative was the fact that the elevators were slow.

Keep up the good work Hilton Garden Inn.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 11, 2014
Thank you for your feedback, Andrew M. We appreciate that you took the time to tell others of your experience. So glad that you enjoyed your stay and found the staff friendly and the beds comfortable. We hope you had a great time at the wedding and if ever in the Frederick area again we will get to see you!

Kindest regards,
Lara Howlett
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pala, California
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 8, 2014

I have to say the rooms were nice the place was very well laid out, the staff very friendly. Nice place to stay... the only issue i have is if your not a gold card or platinum honor member you get nothing but a room for $160 a night. we arrived 11pm travel for many hr so i just got a room quite and slept well got up not water in room so asked to make some tea the lady told me it doesn't come with the room unless i was a honors member ok so i asked how much $2+ a bottle Hmmm ok i had to wake with some tea... The staff and manager were very friend & polite. so we check for so breakfast maybe something to get going on... once again are you an honors member sir if not the cereal, milk & muffin are $8 full breakfast $16+ so we left never to return...
To much honers for me...
Not enough real useful thing for the money...

Room Tip: Holiday inn down the road we found has full everything including so breakfast...
See more room tips
  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, August 11, 2014
Thanks so much for your review and valuable feedback. We value all guests and want our guests to have a great experience. While it is true, there are some additional perks that come with being a Hilton Honors member based on the number of nights they stay at Hilton hotels, we still value each and every guest. I would encourage you to enroll in the Hilton Honors program and start reaping the rewards! Additionally, we are a full-service hotel, and we offer a complete fresh cook-to-order breakfast with many additional items that you do not find at the hotels that offer continental breakfast. We do have bed and breakfast packages that you can choose that are a great value. We hope to have you again as our guest and can take advantage of these benefits.

Kind regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Frederick
#2 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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