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“Very nice short stay” 5 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
3.0 of 5 Hotel   |   7226 Corporate Court, Frederick, MD 21703   |  
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Ranked #3 of 21 Hotels in Frederick
Shavertown, Pennsylvania
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Very nice short stay”
5 of 5 stars Reviewed July 9, 2014

We only stayed one night but the room was just gorgeous. Don't know the age of it but the hotel seemed brand new. The staff was very friendly. We were well-pleased. The fruit at the entry made a welcome snack and the room was very quiet at night. We were a bit surprised by the platform bed (bed not on box springs but placed directly on a wooden base) but it was very comfortable.

Room Tip: We were put in a handicapped room and it was vast and very nice! We didn't mind at all.
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 11, 2014
Thanks so much for your feedback! We are thrilled you enjoyed your stay and hope to see you again during your future travels through our area!

Kindest regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

310 reviews from our community

Traveler rating
    165
    88
    30
    19
    8
See reviews for
84
51
20
134
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
5 of 5 stars Reviewed July 9, 2014

Staff was terrific, and the rooms were well appointed and clean. Parking was convienent and safe and the dinning staff was very helpful and attentive to my needs. Pool was clean and pleasant. Will stay at this properity again

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 11, 2014
Thanks so much for taking time out to write a review of your recent stay with us. We appreciate your feedback and are so glad you and your family enjoyed your stay. We hope to see you again the next time you travel through the Frederick area!

Warmest regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
1 review
5 of 5 stars Reviewed July 9, 2014

My family stayed here for a lacrosse tournament. The hotel was clean, the staff friendly and the breakfast buffet was very nice. I just wish the buffet would have been a little less expensive, but you did get to order your eggs the way you wanted them. There are a lot of shops and restaurants nearby.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 11, 2014
Thanks for your review, Laura. I am glad you and your family enjoyed your stay - and hope your team one the tournament! Because we are a full-service hotel, we do provide a complete cook-to-order breakfast. Thank you again for sharing your experience!

Kind regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodbury, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 8, 2014

This hotel and its Staff are first rate. We stayed for a whole week for my daughter's wedding reception and everything was perfect. The desk Staff, The food and beverage Staff; everything. I would stay again in a heartbeat if we are ever back in that area.

Thank you for making our week a most memorable one, and a special shout out to Cathy Beltran, the Hotel Sales Manager, for all she did for us!

Best,

Nancy Chiboucas
Connecticut

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 9, 2014
Thank you for taking the time to leave a review, Nancy! It was our pleasure to host such a wonderful family. Cathy truly enjoyed working with you all. We are fortunate to have such a great staff who truly cares about our guests. I will be sure to share your kind words with our team. Thank you again and we hope to have the opportunity to work with you again in the future!

Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
61 reviews 61 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 7, 2014

We stayed here for a wedding. Upon checkin, our room distinctly smelled like strong body odor. I called the front desk who said they'd have another room for me to check out to see if it was any better. They said they'd call back in a minute. 20 minutes later, I called back to see if I could look at another room. Granted, they were very busy. I was shown another room after I walked down to the front desk to meet someone. We switched our rooms, but this should have taken place much faster than it did. And a nice gesture would have been a complimentary breakfast or something for our trouble, especially given that I am 6+ pregnant and moving rooms was kind of a hassle. But alas, no gesture was made.
The room was fine, did the trick. Nice to have a fridge, the bed was comfy and the bathroom clean.
Breakfast buffet ($10 for continental breakfast + omelettes, pancakes, waffles and more) was also pretty good!

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 8, 2014
Thank you so much for your feedback regarding your recent stay. We value all feedback as it helps us know how we can improve. I apologize for your experience with changing rooms. You are absolutely correct, this should have been a quicker process regardless how busy we were. You also should have received something for your inconvenience - we encourage our associates to do what it takes to ensure our guests are satisfied, most especially in a situation that caused our guests any inconvenience. Please feel free to contact me directly so that we can make this right. Thank you again for your valuable feedback!

Warmest regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brandon, Florida, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 6, 2014

After a harrowing day on I-95 fighting construction and general traffic around Washington DC, we were ready for a peaceful nights sleep and thats what we got. With two shopping mall areas across the street we had a number of different dining options available to us. The room was comfortable and spacious and the staff was helpful.
Set off in a newish business complex outside of the town proper we had easy access to the highway for the last leg of our trip.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 8, 2014
Thanks so much for your review of your recent stay with us. I can completely understand how harrowing traveling I95 can and how important it is to finally arrive at your hotel and relax. I am glad we were able to provide you with a comfortable stay and hope to see you again in your future travels!

Kind regards,
Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, United States
1 review
3 of 5 stars Reviewed July 4, 2014

The lobby and restaurant had little gnats flying every where during eating and just relaxing and reading. It was very annoying. We had to move outside of the restaurant for dessert and drinks. The food in the restaurant was OK to average.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review, July 6, 2014
Thank you for your feedback regarding your recent stay. We value all feedback as it helps us know when we did well and where we have room to improve. I apologize for the situation with the gnats - this has since been corrected. These were coming from some live plants we had in the lobby and our contractor who maintains these plants has treated for them. We hope that you will give us another opportunity when you are in our area again. Again, thank you for your feedback - hope to see you again soon!

Lara Howlett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Frederick
#3 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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