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“Excellent facility” 5 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
3.0 of 5 Hotel   |   7226 Corporate Court, Frederick, MD 21703   |  
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Ranked #3 of 22 Hotels in Frederick
Certificate of Excellence
Findlay, Ohio
Top Contributor
54 reviews 54 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
“Excellent facility”
5 of 5 stars Reviewed September 3, 2013

Staff was very friendly and helpful. Our room was immaculate. We had no problems at all. We would definitely stay here again! The breakfast buffet is reasonably priced and the food is delicious. There was no noise at night, we did not even hear other guests and there were two wedding parties going on. My husband discovered a mess in the bathroom at one point and when he notified the desk they had it cleaned immediately. Very happy with our experience.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Burke, United States
1 review
5 of 5 stars Reviewed September 1, 2013

This hotel is a very well-run property. The rooms are very nicely appointed and exceptionally clean and well maintained. The breakfast service is really excellent. And, the one small issue I encountered in my stay was quickly resolved and what might have been an issue was converted into a strong plus.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2013

I stayed at this hotel during a quick stop over on a longer road trip. I found the check-in process to be quick, the room to be clean and the overall stay to be enjoyable. The best was AMAZING! I laid down and passed out in no time - which never happens for me! I did however reserve the "Bed & Breakfast" package but didn't receive the meal voucher during check-in, as would normally happen. The staff were apologetic the next day and provided the voucher quickly. I ordered an omelet and it was fairly greasy - was not very happy about this but cest la vie.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2013

Stayed here for a night while on a business trip. Check in was quick and easy, staff was friendly. Room was about average and similar to most hotels. It was clean and spacious. Had dinner in the lounge and the staff was once again friendly, food was good. They have a small bar with a few beer selections, no draft beer though. My room was on the first floor near the bathrooms and it was mostly quiet. Overall a good stay, no problems and I would come back again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jersey Shore, United States
1 review
5 of 5 stars Reviewed August 28, 2013

The staff were some of the best and friendliest people I've ever dealt with. Great value. Walking distance to two malls with multiple places to eat. And shop. Quiet location. Quick access to the highway.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Maryland
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
Reviews in 31 cities Reviews in 31 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed August 27, 2013

I had the occasion to be in Frederick on a last minute stop and I got on the cell phone and made a few calls trying to find a nice place to stay. After several calls, I happened upon the Hilton Garden Inn and Andrew. I knew immediately this is where I was going to stay and again I was not disappointed. Andrew & Rion greeted me immediately upon my arrival and Andrew had remembered speaking to me and my request for a room. These two were an outstanding duo at the front desk. I did not have my Hilton card with me so Andrew took the time to look me up in the computer so I could get my reward points. I was given a wonderfully quiet room on the 5th floor. This Hilton did not disappoint! Rion recommended the restaurant right there in the hotel and boy it did not disappoint either! Debbie my waitress was overwhelmed with guests but she handled herself very gracefully. Kudos to Debbie. The room was very clean as was the bathroom (a pet peave of mine). The TV was huge. It was just a wonderful experience. If I have any complaint at all, it was the bed. It seemed like it was perhaps two twins put together as I felt a "seam" down the middle. I know that sounds picky was it was a little odd feeling but I did sleep well. I did not make use of the pool and spa but it sure did look neat & clean! I would most definitely stay here again. Thank you.

Room Tip: I was on the 5th floor and it was very quiet.
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFrederick G, General Manager at Hilton Garden Inn Frederick, responded to this review, August 28, 2013
BessieKM,

Thank you for taking the time to share your experience with us. I'm glad our team was able to provide you with a great stay experience. I am sorry to hear that the bed was less than comfortable. If you could provide me with that room number, I would like to have our engineering team take a look to see if a replacement might be needed.

Again, thanks for taking the time to share your comments. I will be sharing them with the entire team and will ensure Rion, Andrew, and Debbie are recognized for their efforts to exceed your expectations. As always, if there is any additional assistance I may provide to you, please do not hesitate to contact me.

Respectfully,

Christopher D. Guerrero, CHA
General Manager
Hilton Garden Inn Frederick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hendersonville, United States
1 review
5 of 5 stars Reviewed August 27, 2013

This is a great place with a friendly staff. They were able to check us in early. It is in a great location with several convenient businesses around it. Would highly recommend this hotel for both individual and group travel. The breakfast in the morning is affordable and delicious and the staff was very helpful and accommodating.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFrederick G, General Manager at Hilton Garden Inn Frederick, responded to this review, August 28, 2013
Jamice J,

On behalf of the entire team, thank you for taking the time to share some feedback with us. At the Hilton Garden Inn Frederick, Guest satisfaction is very important to us and our team works hard to ensure they do everything within their power to provide our guests with a great stay experience. I'm really glad you had the opportunity to enjoy our freshly prepared, cooked-to-order breakfast - it truly is a great way to get energized for the day!

Again, on behalf of the entire team, I cannot thank you enough for taking the time to share your experience with us! We certainly look forward to welcoming you back to our property at some point in the near future! As always, if there is any additional assistance I can provide to you, I am at your service!

Respectfully,

Christopher D. Guerrero, CHA
General Manager
Hilton Garden Inn Frederick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Frederick
#3 Romantic Hotel in Frederick
#3 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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