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“Excellent For Family Gathering” 5 of 5 stars
Review of Hilton Garden Inn Frederick

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Hilton Garden Inn Frederick
3.0 of 5 Hotel   |   7226 Corporate Court, Frederick, MD 21703   |  
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Ranked #3 of 22 Hotels in Frederick
Certificate of Excellence 2014
North Carolina
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Excellent For Family Gathering”
5 of 5 stars Reviewed September 20, 2012

We stayed at the Hilton Garden Inn at Frederick in August in order to attend a wedding of a family member. We loved it. The staff placed all of us on one floor. There is plenty of seating space in the lobby for small family gatherings. The hotel is close to shopping. It was very convenient, comfortable, and the accommodations were excellent.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, December 9, 2012
Dear WhereToMadam,
We are happy to hear you and your family had a nice stay at the Hilton Garden Inn Frederick.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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353 reviews from our community

Traveler rating
    190
    101
    32
    22
    8
See reviews for
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151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Frederick, Maryland
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2012

I just want to say how pleased I was with my recent stay at the Hilton Garden Inn in Frederick. Customer service for EVERY staff member I encountered was superior!!! I would recommend this hotel without the slightest hesitation. Truly a team that goes above and beyond! Thanks to each and every one of you - from the front desk and restaurant to the housekeeping staff.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, September 24, 2012
Dear F S,
We are delighted to hear that you had a great experience and would recommend our hotel. Thank you so much for your encouraging review and we hope to see you soon at the Hilton Garden Inn in Frederick!
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Baltimore, Maryland
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2012

Great hotel and service that surpassed my expectations! At check in I was given two keys that did not work. Upon return to the desk they were overly apologetic and offered to give me extra HH points for my inconvenience, offered to walk me to my room to make sure it worked and then sent me a bag of goodies! I have had more major inconveniences at more luxurious hotels and not even close to this level of service.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, September 26, 2012
Dear NVCharters,
Thanks for the positive feedback. We hope to see you again soon at the Hilton Garden Inn in Frederick!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derwood, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2012

Hotel served as wedding central for 70 out of town guests for 3 days. Great access to Frederick's sites and convenient shopping/restaurants nearby. Lobby, bar, meeting rooms provided very comfortable ambiance we needed. Abundant parking. Clean, 21st century furnishings and design. Good spa, pool and gym. Staff was helpful, pleasant, efficient. Staff was particularly accommodating and helpful in understanding and serving guests from outside of US. Wedding room block booking was flawless, as was private Continental Breakfast in the Braddock/Schley Rooms on our departure morning. I

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, September 7, 2012
Dear Julia C.,

We are so happy to hear that you had a wonderful experience at our hotel on such a special day in your life. We hope to see you again at the Hilton Garden Inn in Frederick. Congratulations to the newlyweds!
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2012

As Hilton Garden Inns go, this was a rather nice one. Staff was generally friendly and helpful, room was clean, bed was comfy and breakfast was good. I would definitely stay here again. The main thing I would suggest improving is the beer selection at the bar but I tend to be a beer snob so most people probably won't care.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, September 4, 2012
Dear Taylor J,

Thank you for your kind feedback. We are so happy you enjoyed your stay at the Hilton Garden Inn in Frederick and are happy to tell you that we are rolling out many changes to our Food & Beverage department. We hope to see you again at the Hilton Garden Inn in Frederick!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Top Contributor
73 reviews 73 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed August 30, 2012

I understand this place is under new management now. That's a good step, because the old management (with the exception of Jesse, who was an excellent hotel employee) was terrible. This hotel is higher-priced, with less perks and less options, than the Hampton down the road- yet the Hilton Garden Inn is supposed to be a "higher-quality" hotel. Don't see the point of staying here when the beds are like rocks, the rooms are dark and without working exhaust fans in the bathrooms, and the prices on the food in the "restaurant" are ridiculously high. And you pay for breakfast that is sub-par compared to any of the free breakfast hotel buffets in the vicinity. Expected better of a Hilton, really.

Room Tip: Sleep somewhere else.
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  • Stayed October 2011, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney L, General Manager at Hilton Garden Inn Frederick, responded to this review, September 4, 2012
Dear WhereDoIGoNow,

We are sorry to hear that your former stay at the Hilton Garden Inn in Frederick was not great. We are in fact under new management and are making many changes to the hotel. We hope you will consider staying with us in the future so you can see the great changes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan, United States
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 18, 2012 via mobile

Stayed 6 days for work. Pleasant staff, very clean, great breakfast, across the street from a mall, safe neighborhood, walking/running path. Only problem was remote printing didn't work but desk staff cheerfully printed from a flash drive.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Frederick
#3 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Official Description (provided by the hotel):
The Hilton Garden Inn Frederick is located in the historic area of Frederick, MD. Surrounded by historical and cultural attractions along with the Maryland’s wine country, there is no shortage of places to visit while in town. During your downtime, enjoy free, high-speed internet access, heated indoor pool and fitness center. Order room service or visit the Great American Grill for a cooked-to-order meal. In a rush? Grab a microwavable meal and cool beverage from the onsite Pavilion Pantry. ... more   less 
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick

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