I have stayed at this hotel multiple times and have had a wonderful experience each time. The rooms have always been in great condition. The staff members make you feel so welcomed that it is like they are and have been your friends. My group had several requests that we thought would be a bother for the staff but they never once had a negative reaction. Chenee, Ashley and Jesse were the main ones taking care of us while we were there. I would say if you ever stay at this hotel and need something, they will get the job done.