Have been to Cacique many times over the years. It has some of the best Spanish/Mexican food and the service has always been very good. This past Saturday we went with friends and we were seated right away. The restaurant was not busy as most tables were empty. Over the course of dinner a couple of issues occurred that were unexpected.
1). The chips and salsa were delivered quickly and our waiter arrived, took our drink order and when our drinks arrived we placed our dinner order. As we waited for our dinner, one of our party discovered that her drink glass was not clean. Our waiter was nowhere to be found as we waited over 5 minutes for him to come back into the section. Once we caught his attention and explained the issue, he took the glass and returned a minute later with the contents of the dirty glass poured into a clean glass.
2). The next hiccup in our visit was that we had to ask the waiter when the salad that came with one of the orders would be received.
We will continue to come back to Cacique, as the food is excellent and hope that this experience was just an off night.
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