Well, she gave me a room over the noise from the highway and major road down below. I called and told her the room just wouldn't do... She gave me a place on the other side of the building which was much better. Compared to other Hampton Inn's that I've been to this one is on the smallish side but clean and more or less okay. They don't have pay movies in the room which is a major complaint. Otherwise in a pinch I suppose it's okay. The person at the desk didn't speak very good English. I just couldn't understand her and she kept contradicting herself. ??? Not sure if I will return.