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“Service above and beyond the call of duty.” 4 of 5 stars
Review of Hampton Inn & Suites Frederick-Fort Detrick

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Hampton Inn & Suites Frederick-Fort Detrick
2.5 of 5 Hotel   |   1565 Opossumtown Pike, Frederick, MD 21702   |  
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Ranked #2 of 21 hotels in Frederick
Virginia
Contributor
20 reviews 20 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Service above and beyond the call of duty.”
4 of 5 stars Reviewed April 29, 2012

Our group of 8 bicyclists in town for a special event arrived by bicycle and were warmly greeted. Rooms were ready to go, clean and the beds were comfortable. We were planning to leave early the following day to bicycle and were offered to-go breakfasts for our early departure. As it turned out we were able to use the buffet the next morning which included coffee (much better than we expected), fresh fruits, waffles cooked to order, scrambled and hard boiled eggs, ham and oatmeal. The breakfast offering was very good and the scrambled eggs weren't cooked to death. Because we were without a vehicle we needed a couple taxi's to take us into town for dinner. The general manager was quick to offer the 8 of us transportation to our restaurant in their shuttle and also did so in the morning to take us to the beginning of our ride (our bikes were in a separate vehicle). They went out of their way to accommodate our special needs and to thank us for business and choosing their hotel.

  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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202 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Owings Mills, Maryland
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 18, 2012

I needed to be at the hospital at 630 am and this Hampton Inn was very convenient. While the outside has the standard look, the inside is very up to date. The lobby is a more traditional lodge style, but the eating area is very updated with a high ceiling and modern fixtures, including a flat screen tv. The breakfast was more than adequate for being included in the cost of the room. I would return and recommend this as a very good value.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rostraver, Pennsylvania
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 12, 2012

Just spent Easter weekend at this hotel, as it is close to our daughter's in Frederick. We got a nice AARP rate,which included one of the best breakfast buffets that I've seen & it was FREE. Well,included anyway. Even though it was Easter Sunday, the two ladies in the buffet were cheerful & pleasant. Food was plentiful. There is a microwave & fridge in every room. One little glitch which I will mention to the hotel if we get a survey - when we took our fruit, water, etc from the little fridge to go home, it was frozen solid. Did not realize until we were on our way home. The room itself was very nice, quiet, at least on the 5th floor. We'll definately stay there again.
One cute thing - on Easter Sunday, we noted that someone had left plastic candy-filled eggs hidden (in plain view) for kiddies to find in the breakfast area.

Room Tip: Check your food if you leave it in the fridge - temp may need turned down.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gaithersburg, Maryland
Top Contributor
193 reviews 193 reviews
59 hotel reviews
Reviews in 69 cities Reviews in 69 cities
461 helpful votes 461 helpful votes
5 of 5 stars Reviewed April 4, 2012

I stayed at the Hampton Inn for 1 night on March 31. I was part of a group activity at nearby Frederick Community College and got a discounted group rate. I booked a king room. Safety is always a factor as a female traveling alone (on this trip), so I was pleased to find the property to be well-lit and despite the late hour I checked in, I was able to find a parking spot right outside the hotel lobby. The hotel is across the street from a Roy Rogers and a 7Eleven, and it has a shuttle which I didn’t use.

Check-in was accomplished quickly. The pleasant and welcoming staffer who checked me in took the time to inquire about my event and how it had gone. Since the hotel was sold out and I was the fourth-to-last person to check-in, the hotel could not accommodate my request for a room near the elevator, but I realized that I was only a couple doors down from the elevator anyway. Anything closer would have meant I’d hear the elevator dings all night.

The hotel common areas seemed spotless and bright with no odors. The elevator was quick and clean. On the 4th floor (my floor) there was an ice machine and a soda machine. Of course, you could also get snacks at the pantry downstairs. Free hot beverages (tea and coffee) in the lobby 24 hours was a nice touch.

My 4th floor room had a king bed, sleep sofa, desk, chair, TV, mini fridge, microwave, bench, ironing board, iron, a safe (not found in many hotels these days) and a luggage rack. My bathroom had an ample supply of towels. My bathroom had a shower, no tub, but I expected that. I used the wireless on my Kindle Fire and it was quick to connect and service was consistent all the way to the time I checked out.

There appeared to be lots of school teams staying at the property, but except for seeing a few in the elevator, I didn’t hear a peep on my floor. I liked that I couldn’t hear my upstairs neighbor walking around, using the bathroom or shower – a problem I’ve experienced in recent hotel stays.

I slept in, so I didn’t get an opportunity to check out the complimentary breakfast. Instead, I heated up some pastries in the microwave in my room and got hot tea from the lobby. The breakfast area (the night before) looked very clean and of a fair size.

In terms of cons I would mention two issues, firstly that the AC/heat unit was loud. I mean really loud! If you’re a light sleeper (I’m not), that might be an issue. Secondly, my room faced the sun and I found that by 10 am the next morning, the A/C could not seem to cool my room down. I jokingly said to my husband that with check-out time looming, I think the hotel was trying to sweat me out! I’m not sure if it was the sun rays, a faulty unit (worked fine the night before) or a combination of factors, but by 12 noon check-out I was sweating. I am directionally-challenged, so I’ll just say that a room on the uneven side of the hallway might be cooler, since it doesn’t directly face the sun. I had a room on the even side of the hallway.

For the price paid (especially with the free breakfast), this Hampton Inn offers good value. I would not hesitate to stay here again.

Room Tip: Request a room on the uneven side of the hallway to avoid direct sunlight heating up your room in th...
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  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2012

I stay at this Hotel on a regular basis, and I'm very fussy. I can rest easy knowing that after a hard days work, the bed is luxurious and comfortable. The rooms are spotlessly clean and the sheets are always fresh and crisp. Nothing to gross you out here....just like being at home.

The breaksfast is always good and if you are in a hurry to get out the door the front dest always has a sack you can grab with water, breakfast protein bar, fruit etc.

A good sized pool and hot tub are always kept in good and clean to soak your tired muscles. Not sure why but I've been staying here for the past 5 years and only ever had 1 other person in the pool area while I was there. Never crowded or noisy kids.

It is the most expensive hotel in Frederick, but you certainly get what you pay for!

Room Tip: The Suites are nice and roomy... if I had to have a batchelor pad I would want it just like these su...
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 26, 2012

I've just returned home after two nights at this hotel. Our first night went very well, in spite of loud water pipe noises that awakened all three of us (myself, my husband and our daughter) early in the morning. The breakfast was great yesterday (Saturday). Last night and this morning were terribly disappointing. The water pipe noises woke my daughter up several times (she recited the actual times to me) and I woke up a couple of times as well. When we went to breakfast at 9:30 (breakfast is from 6:00 - 10:00 a.m.) we were surprised to see that the hot food was almost completely gone, except for a few potato cubes and some scrambled eggs. A closer examination revealed that the fresh fruit, hard-boiled eggs, yogurt and even hot water for tea were all gone by 9:40 a.m. The breakfast area experienced floods of hotel guests, who were of course disappointed to see this lack of food. (Yes, there was still waffles, white bread, banana nut muffins, cold cereal and juice - I did not look at the oatmeal supply - and a bagel or two - but someone with a gluten intolerance would have been totally out of luck.) The breakfast room lady ambled in at 9:45 and announced that the food was "all gone" - I was left wondering what would happen to tomorrow's guests!

The hotel was very full, but that is no excuse. We guests all paid for our breakfasts in our room rate, yet many guests did not get to enjoy the breakfast they had been promised. Management should have planned for many hungry guests on a Sunday morning. Running out of hot water for tea was clearly annoying to at least one guest - even if there really was no food left in the hotel, there was surely running water, as we'd all noticed running water in our bathrooms this morning.

We stay at Hampton Inns on a regular basis because we know we will have clean, comfortable rooms, free wifi and a nice breakfast. Not today. Late-rising guests should have the same breakfast experience as the early birds; it's not as though Frederick is a remote location with limited access to restaurant supplies. We've stayed at Hampton Inns in Frederick twice now and I have to say that I will be looking at other hotel chains for next year's stay.

Room Tip: Rooms on the 3rd floor near the elevator have loud water pipes nearby.
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  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 21, 2012

I stayed with my husband for four nights while visiting relatives that live nearby. The hotel is fairly new, well kept and clean. The room had a mini refrigerator and microwave, and was very roomy. They offer a full buffet breakfast with a great variety of hot and cold foods. The young woman that tends to the breakfast bar is very friendly and ensures everything is well stocked. This is the second time we stay here and would definitely stay again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites Frederick-Fort Detrick

Address: 1565 Opossumtown Pike, Frederick, MD 21702
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Frederick
#2 Family Hotel in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Frederick-Fort Detrick 2.5*
Official Description (provided by the hotel):
With an ideal location in Maryland’s second largest city, the Frederick-Fort Detrick offers easy access to Fort Detrick along with all the other attractions of the city. Whether you prefer to take in the historical sites or stroll through the town, browsing antiques, this hotel is conveniently positioned for both business and leisure travel. And during your stay, enjoy a free, hot breakfast each morning, complimentary internet service, free parking, an indoor pool, fitness center and more. ... more   less 
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Also Known As:
Hampton Inn & Suites Frederick-Fort Detrick Hotel Frederick
Hampton Inn And Suites Frederick-Fort Detrick
Hampton Inn Frederick
Frederick Hampton Inn

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