We are surprised that website "www.tripadvisor.com" is asking for another review from us because we received acknowledgement that the review was added to this website on 7/17/2009 via "www.xomreviews.com". Here is our review again.
We were on vacation visiting relatives in Frederick Maryland. We booked on June 25/09, our reservations via Hotel Planner.com to stay at the Comfort Inn, 7300 Executive Way, Frederick MD for the period July 6/09 to July 10/09. One day prior to our intended check-in date we needed to change the check-in date to July 7/09 with a check-out for July 11/09. This change was verbally confirmed with the booking agent, Hotel Planner.com as suggested by the reservation clerk at the Comfort Inn. When we arrived at the hotel on July 7/09 we were advised that our reservation was cancelled. This matter was corrected, so we thought at the time. On the morning of our check-out July 11/09 the front desk phoned our room (317) and told us that we we were posted as a check-out, the day prior, July 10/09. We are unsure which party is incompetent for this error, the hotel or the booking agent. This aside, the accommodation was about average with some exceptions. The bathtub could have been cleaned better. There was mildew at the corners where the wall meets the bathtub. The shower curtain had a hole in it which the front desk replaced after we brought this matter to their attention. The elevator had spill stains on the floor which had not been cleaned for 2 days. Again we brought this to the attention of person at the front desk. The lobby area had a unpleasant odour (like rotten eggs) and the mats/carpeting at the front door of the hotel were very dirty. In brief we would not stay at this hotel again. It is far from the standards we enjoyed at other Comfort Inns during our travels in the U.S.A.
Stop being ridiculous. I would waste film on such a deplorable establishment.
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- Also Known As:
- Frederick Comfort Inn