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“Shame about the staff” 3 of 5 stars
Review of Comfort Inn Frederick

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Comfort Inn Frederick
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Comfort Inn Frederick
2.0 of 5 Hotel   |   7300 Executive Way, Frederick, MD 21704   |  
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Hotel website
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Hotel amenities
Ranked #10 of 21 hotels in Frederick
Gateshead, Tyne & Wear
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Shame about the staff”
3 of 5 stars Reviewed May 24, 2013

Stayed here a couple of nights in May, nice clean hotel, quiet at night, but the staff seemed to go out of their way to be unfriendly. Air conditioning was very poor and wi fi wasn't too good. Breakfast was adequate, but overseen by an ill tempered lady.

Room Tip: Rooms at the back are away from traffic noise.
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 people have reviewed this hotel

Traveler rating
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    5
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed May 21, 2013

I've stayed here twice in the last two years as a participant in the Face of America Bike Ride (we spread out between 4 hotels in the area). The bottom line is the hotel is clean, the beds are comfortable and the service is good. The front desk staff could not be any more pleasant and management should be very pleased at how well organized the front desk operates when dozens of hot, sweaty people who have ridden there bicycles for nearly 100 miles show up to check in at the same time. There were two people helping ALL of us and they could not have been more calm, courteous, and helpful in getting everyone checked in quickly.

The breakfast is continental (pastries, cereal, fruit, toast) - and I consider any breakfast, coffee, and morning paper a bonus when I am not being charged an amenity fee. So, the bonus (i.e. free) breakfast is nice - plenty of coffee! There is ample area for you to sit and read the paper or watch the morning news.

The hotel has smoking rooms and they smell like smoking rooms. Since non-smoking rooms are the same cost as smoking rooms, the only thing they can really guarantee when you book is the room type (single or double). The request for smoking/non-smoking is simply a request that cannot be guaranteed. Since the hotel was beyond capacity - I was stuck with a smoking room. The front desk did all they could to help me make it smell better - which I appreciated (I asked to have the chairs removed since they had most of the smell and someone came and got them, no questions asked - it made a world of difference). I was able to suck up being in a smoking room for a night - but if you can't do that, you may want to call the hotel to make sure you can get a non-smoking room (guaranteed) or book elsewhere.

At the end of the day, this is the Comfort Inn and it is not pretending to be anything else. The service is good and the staff could not be any more pleasant. Plenty of dining options across the street and if you just need a place to shower and park your head for a good night's sleep, this does the job!

Booking tip - if you book through the Comfort Inn website, Choice Privilege members receive 10% of the total booking (you can become a member while you process your reservation). When I made my reservation I found that the Comfort Inn website offered the most competitive rates and the discount is always nice.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville
Top Contributor
65 reviews 65 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 10, 2013

This is a very serviceable hotel. It's pet friendly but they have designated rooms so be sure to tell them. It is easy off and on the highway. It is close to a Cracker Barrel and Gas. The breakfast was good in that they had sausage and egg rounds in a heater and waffles of course. If you ask them they will give you coffee for the road. It is very clean and a nice bathroom. There is a pool I've seen families use in another building across the parking lot. I'll stay here again as it is half way to our destination of Myrtle Beach.

Room Tip: There is an elevator and inside halls for those with problems with carrying luggage.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metamora, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2013 via mobile

We were traveling from michigan and we stopped due to the storm. It was very late and they were not taking coupons. Got up to my room and it was filthy I went down srairs several times but noone was at the desk. So I went to sleep. Got up and the hotel was filled with buisiness men and dirty men contracted to repair power lines the food was slow to be refilled and seats were greasy. We decided to go somewhere for breakfast and went up stairs to shower about 8am and bathroom was nasty. And maids knocked on our door every 10-20 min to see if we had left yet... not worth what we paid id rather stay in a motel 6! Oh and pool as advertised is across the parking lot in another hotel. Not a fun walk in the middle of winter! I have photos I will upload later

  • Stayed February 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke, Virginia
Top Contributor
169 reviews 169 reviews
34 hotel reviews
Reviews in 60 cities Reviews in 60 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed March 12, 2013

We routinely stay in Comfort Inns when on family vacation; I decided to stay here on this business trip because they offered a Government rate. All was as I expected. Quick efficient check-in, clean and comfortable room, included modest breakfast, and convenient location. I thought the room was actually quite sizable and I thought the equipment in the exercise room was a bit substandard; the treadmill was unable to maintain a 6mph pace.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 20, 2013

This hotel is a great place to stay when in the Frederick area. I stay here often. Located in a quiet area, but conveniently located to malls, restaurants, and attractions. Very clean and updated hotel. Staff is wonderful and very helpful. Definitely look at this hotel next time you're in the area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 19, 2013

The location is good, in a shopping zone so theirs a good choice of restaurants nearby,

The room & bath were both clean, even though they were remodeling. The remodeling did lead to the elevator being tied up while they moved furniture in & out.

Breakfast was Comfort standard: pseudo scrambled egg patties,sausage patties, hard boiled eggs, fresh fruit, cereals, waffles, bagels, donuts.

For under $100 total in the greater D.C. area, I'd recommend it.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Comfort Inn Frederick

Address: 7300 Executive Way, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 hotels in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Frederick 2*
Reservation Options:
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Also Known As:
Frederick Comfort Inn

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