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“pleasantly surprised” 4 of 5 stars
Review of Comfort Inn Frederick

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Comfort Inn Frederick
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Comfort Inn Frederick
2.0 of 5 Hotel   |   7300 Executive Way, Frederick, MD 21704   |  
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Hotel website
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Hotel amenities
Ranked #11 of 21 hotels in Frederick
Nanticoke, Pennsylvania, United States
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“pleasantly surprised”
4 of 5 stars Reviewed January 3, 2013

This hotel was very nice. The room were clean, no yucky carpet in our room, clean bathrooms, there was room to move around in the room without feeling "jammed" in the room. Close to everything, eating, shopping, gas stations. Front desk was very helpful. breakfast was great and included!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 people have reviewed this hotel

Traveler rating
    19
    17
    12
    5
    7
See reviews for
23
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7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 15, 2012

Stayed for 2 nights. Had breakfast with scrambled egg patties and sausage patties as well as fresh fruit. Also had cereals, waffles, bagels, donuts. Not a coffee drinker but noticed when it ran out and someone told the staff they filled it right up. Front desk staff was very friendly and helpful.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas/Ft. Worth
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 8, 2012

Reading these negative reviews makes me wonder if we stayed at the same hotel. Our 4-nite stay was enjoyable. Great, friendly desk staff; clean rooms; fluffy towels; comfortable beds; very, very quiet rooms; great breakfast--all in all a close to perfect hotel. My only complaint was both of the phones in the room blinked a red light indicating a message which wasn't there. The blinking seemed to light up the room at night. While annoying it wasn't worth complaining about. The maid service people didn't speak English, so communicating was a bit difficult--again, not worth complaining. All in all, Comfort Inn Frederick was a great place to stay, and I would consider staying there in the future.

Room Tip: Unfortunately dogs seemed to be allowed, since I saw small, medium and large (even a Great Dane) dog...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenison, Michigan
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 6, 2012

We stayed here for a wedding and to visit DC. Within 30 minutes to the Shady Grove Red Line station which made for an easy commute. I recommend staying off the freeways at rush hour however. The hotel is also near to a large shopping complex with a lot of places to eat - Red Robin, Macaroni Grill, TGIF. (not terribly far from Gettysburg either if you wanted to visit both, though I recommend staying closer to Gettysburg, but it is a short drive) Service was inconsistent, had some great people at the desk and some not so great people. One of the desk people who I think may have been the manager helped us work a slightly later check out (letting us know what time the extra charge actually started in the computer), another one was zipping up his fly right in front of us as he came in from the side door to stand at the desk where we had been waiting. Fridge and Microwave in the room were nice, elevator was very very slow. They do have a small fitness center that we did not use. Breakfast was good, self serve. Couldn't beat the price.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
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Shawsville, Virginia
1 review
5 of 5 stars Reviewed November 3, 2012

This was the best Comfort Inn I have stayed in. The rooms were very clean and spacious. It was also very quiet-no noise from my neighbors or from the busy highway outside. The breakfast had plenty of everything you could want and it was good. Very good value for the price.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Frederick, Maryland
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2012

Room rates DO NOT justify the poor facility. Construction trash visible and blocks parking. Breakfast is poor at best-waffle maker was caked with batter. Food was stale. Pool was not accessible due to "problems" Staff argued in front of guests on numerous occassions. Carpets need to be cleaned - badly stained throughout building. Hot water, cable and wifi inconsistent. Maintence of the interior and exterior do not appear to be a priority. NO security present.

  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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ON
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2012

We stayed overnight at the Comfort Inn on August 25, 2012 on our way to Williamsburg. What a mistake! Room 216 had bed bugs in it. My daughters and a friend stayed in this room and were severely biten by the bugs. We didn't find out until after we had left. We spent over $300 in clinic fees and antibiotics. I contacted the hotel and was told that we had brought the bed bugs with us. Can you believe that? After several phone calls to the hotel and to head office, I received this email: "Please accept our apology for your incovenience." (The typo's theirs, not mine.) I contacted Choice Hotels head office again and they told me that each "property is independently owned and operated" and they "must defer to the hotel's response." DON'T STAY HERE - they don't care.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbaker7300, Guest Relations Manager at Comfort Inn Frederick, responded to this review, October 24, 2012
The results of the investigation by both the Hotel staff and the pest company was a to check the room in question and NO EVIDENCE OF ANY INFESTATION was found. Upon completion of the investigation the guest was called twice and informed of our policy and the outcome. Once a bedbug report is received the investigation is dealt with promptly and effectively by our staff and we call in experienced pest controllers, to check the room in question and treat the room and adjacent rooms to make sure there isn’t a problem. The keys to fending off bed bug infestations are knowledge, early detection and a proper remediation program we follow a strict protocol for reports of bed bugs at our property.
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Additional Information about Comfort Inn Frederick

Address: 7300 Executive Way, Frederick, MD 21704
Phone Number:
Location: United States > Maryland > Frederick
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 21 hotels in Frederick
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Frederick 2*
Reservation Options:
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Also Known As:
Frederick Comfort Inn

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